NOVUM Hotel Leonet

Recent Reviews: 566

• User: rachelmL1158NJ

  Trip type: Family

  Great location

  Hotel is in a great location , front of house were very friendly and helpful. I booked 4 rooms with single beds, all beds were doubles, rooms were very small but very clean , bathroom was very clean , one of the lifts was not working lots of stairs not suitable for someone with limited mobility.There was no bar or communal area so as a group we couldn't gather together except at breakfast, having… Read moreHotel is in a great location , front of house were very friendly and helpful. I booked 4 rooms with single beds, all beds were doubles, rooms were very small but very clean , bathroom was very clean , one of the lifts was not working lots of stairs not suitabl… Read more

• User: Kathleen M

  Trip type: Friends getaway

  Don't let reviews put you off

  Have to say after reading the reviews I was not very optimistic.But it was nothing like it. From start to finish we experienced nothing like reviews.Front desk staff were so helpful. We had 4 rooms booked all clean and bathrooms same. Some flooring need updating.Buffet breakfast had plenty options.Would stay here againHave to say after reading the reviews I was not very optimistic.But it was nothing like it. From start to finish we experienced nothing like reviews.Front desk staff were so helpful. We had 4 rooms booked all clean and bathrooms same. Some flooring need updati… Read more

• User: natalie802018

  Trip type: Family

  UNSAFE FOR CHILDREN....avoid....

  Possibly the WORST hotel me and my family have ever stayed at.....where do I start. After we checked in we chose to climb the stairs as the lift looks like it would breakdown in any given time... the stairs where coated in a thick layer of grime, clearly the cleaner can't be bothered to clean here and the walls are splattered with suspicious stains. When we approached our floor the glass panel was… Read morePossibly the WORST hotel me and my family have ever stayed at.....where do I start. After we checked in we chose to climb the stairs as the lift looks like it would breakdown in any given time... the stairs where coated in a thick layer of grime, clearly the c… Read more

• User: Voyager00376511020

  Trip type: Family

  Cancellation rejected inhumane

  We were unable to cancel our reservation that I had made as a surprise for my mother, who has unexpectedly diagnosed with cancer. I don't know what else to say other than that out of 10 of my calls, 3 were answered only to tell me they could not refund me.The level of inhumanity to not make an exception for this case, is truly astonishing.We were unable to cancel our reservation that I had made as a surprise for my mother, who has unexpectedly diagnosed with cancer. I don't know what else to say other than that out of 10 of my calls, 3 were answered only to tell me they could not refund me.The… Read more

• User: BummedOnBadService

  Trip type: Solo travel

  Good location

  Convenient location with dozens of restaurants, kiosks, supermarkets a few meters in every direction. Breakfast is typical German, which I like. Simple. Toilet bowls do need more cleaning but other than that, no complaints.Convenient location with dozens of restaurants, kiosks, supermarkets a few meters in every direction. Breakfast is typical German, which I like. Simple. Toilet bowls do need more cleaning but other than that, no complaints.