Nh Dortmund

Recent Reviews: 556

• User:824vanyas

  Trip type:

  Very nice, only very warm

  27 May 2026

  The only thing I would advise to keep an eye on is the cleanliness - the light switches (especially in the bathroom) were disgusting, the toilet itself was not very well maintained in cleanliness; and the temperature - whatever we tried to do with the AC regulator in the room did nothing - it was way too warm in there and the only option was to keep windows open. Otherwise it has a really nice location next to central station, staff was suuuper kind (except for the breakfast people). The hotel bar is super hot as well, but the lady that works there in the evenings was very very nice and made amazing cocktails :) Munkhzul Zorigtbaatar, Owner at NH Dortmund, responded to this review Dear 824vanyas,Thank you for taking the time to share your experience with us.We truly appreciate your kind comments about our location, as well as the service provided by our front desk and bar teams—it’s always encouraging to hear such positive feedback.At the same time, we sincerely regret that the cleanliness, room comfort, and breakfast experience did not meet your expectations. Please accept our apologies, as this is not the standard we strive to uphold. Your feedback has been shared with the relevant teams so we can address these concerns and make improvements.Your observations are very important to us, and we are grateful you brought them to our attention. We remain committed to providing a consistently high level of comfort and service across all areas of the hotel.We hope to have the opportunity to welcome you back in the future for a much improved and seamless stay.Best regards,Munkhzul ZorigtbaatarGeneral ManagerNH Dortmund

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• User:HardyS55619

  Trip type:

  Good Time in Dortmund

  31 Mar 2026

  Good family room, we had seperate sleeping rooms, as requested. Small fridge was available, free bottle of water. Munkhzul Zorigtbaatar, Owner at NH Dortmund, responded to this review Dear HardyS55619,Thank you very much for sharing your feedback. We are delighted to hear that your family room met your preferences and that the separate sleeping spaces provided a comfortable stay.It is a pleasure to read that the in-room fridge and complimentary water added to your convenience. Providing thoughtful amenities and a restful environment is central to our service philosophy.We appreciate your visit and look forward to welcoming you again soon in Dortmund.Best regards,Munkhzul ZorigtbaatarGeneral ManagerNH Dortmund

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• User:robinlsam

  Trip type: Friends getaway

  NH for the win.

  29 Mar 2026

  Another nice NH hotel with a nice lobby, great breakfast buffet and a cool mural in the shower. Very clean and a great bar area. Munkhzul Zorigtbaatar, Owner at NH Dortmund, responded to this review Dear RobinIsam,Thank you so much for the wonderful feedback! We’re delighted to hear that you enjoyed the lobby atmosphere, our breakfast buffet, and the bar area. It’s great to know the mural in the shower caught your eye too — those little design details really matter to us. We truly appreciate your kind words and hope to welcome you back to NH again very soon!Best regards,Munkhzul ZorigtbaatarGeneral ManagerNH Dortmund

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• User:ozguryildiz2026

  Trip type:

  House comfort

  25 Mar 2026

  I felt just like at home. Our room was spacious and clean. Check-in and out was easy and swift due to dayana sanchez. Location was great as it offers easy acces to main train station and bus stop to AirPort Munkhzul Zorigtbaatar, Owner at NH Dortmund, responded to this review Dear Ozguryildiz2026,Thank you so much for your wonderful feedback!We’re delighted to hear that you felt right at home with us and enjoyed the spacious, clean room. It’s great to know that our location made your travels easier, and we truly appreciate you recognizing our colleague Dayana Sanchez for making your check-in and check-out smooth and swift — we’ll be sure to pass along your kind words.We hope to welcome you back again soon!Warm regards,Munkhzul ZorigtbaatarGeneral ManagerNH Dortmund

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• User:FFM9

  Trip type: Business

  Functional hotel,, safe, but old with paper thin doors, a very basic 4*

  28 Jan 2026

  Functional hotel, 200m from the train station, convenient if you come or leave by train. The receptionist was friendly, competent, and efficient. I stayed in a Jr Suite, #419 (243Euros), the corridors are dating back to the 90's, the carpet on the floor too, blank white walls, much like an Ibis back in the days. Rooms noise proofing standard is old, you can hear door banging 20 m away from you and the TV thru the walls.Room had a basic design, bathroom wasn't properly cleaned, floor was not washed (stain) nor hoovered properly (dust).They only service the rooms every 4 days by policy despite being a 4 stars. The hotel dont have a gym, just a sauna and 2 yoga mattresses, very disappointing for business travelers.The room was circa 35sqm inc the bathroom, separated in 2 main areas, dotted with a nespresso machine, but generic capsules.The curtains were not properly covering the full length of the wall, leaving gaps and light entering the room.Breakfast was on the good side, correct choice, and good quality. Super friendly service once more.It is a functional hotel, and I cannot suggest it unless you must be by the station, it does meet today's standard and is totally blend, tasteless, despite renovated bathrooms and some parts lf the rooms, the building and standard belong to the 90s despite a modern look, it is old and noisy just safe and kind of maintained hotel, but definitely not worth the asked price, not even at 130Euros.Today, it can not be considered anymore as a 4-star. The team was friendly, and it saves them 1 star from my note, but if you want a modern look AND feel, go to the Mariott, out of the center, though, but brand new. Munkhzul Zorigtbaatar, Owner at NH Dortmund, responded to this review Dear FFM9,Thank you for taking the time to share your detailed feedback. While I am pleased to hear that our team and breakfast service made a positive impression, I am truly sorry that several aspects of your stay did not meet expectations.Your comments about noise insulation, the condition of the corridors, and the overall room feel are very important to us. We know how much these factors influence comfort and we are actively reviewing these areas as part of our ongoing improvement plans.I sincerely apologize for the cleanliness issues you experienced. This is not the standard we aim to deliver and I have already addressed your comments with our housekeeping team to ensure this is corrected immediately.Regarding room cleaning frequency, we follow a sustainability‑focused policy, but we are always happy to provide additional service on request at no extra charge. I'm sorry if this was not made clear during your stay. We also appreciate your feedback on the fitness facilities and will take it into account as we evaluate future upgrades.Thank you again for highlighting both the positives and the areas where we need to improve. We genuinely value your input and we would welcome the opportunity to offer you a better experience in the future.Kind regards from Dortmund,Munkhzul ZorigtbaatarGeneral Manager

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