Hotel Ibis Styles Duesseldorf Neuss

Recent Reviews: 422

• User:esmath h

  Trip type: Business

  Unacceptable

  19 May 2025

  I was planning to leave a five-star review, but I had to reconsider. It is simply unacceptable for hotel staff to enter a room when a “ come back later do not disturb ” sign is clearly displayed. This is a serious breach of privacy — our personal belongings, including clothing and even valuables such as gold,intim clothes are sometimes left out in the open. As professionals in the tourism industry, we understand how hotel operations should work, and this kind of oversight is not acceptable from an establishment of this level.

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• User:Derek N

  Trip type: Friends getaway

  Euros

  24 Jun 2024

  Fantastic hotel with excellent staff. Beds comfy, plenty choice at continental breakfast. Well looked after as we sat and had a few beers before we all went out. Prices reasonable.Stayed 13th - 24th for euros. Ideal 709 tram into busy old town in Düsseldorf but only a few mins walk into quieter Neuss.Only downside was lift not working and there didn’t seem to be much activity on the “fixing” it during our stay. Staying 411 so bit of a struggle with case 😆 Maybe a toaster at breakfast?But all in all a great stay.

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• User:bekiranac

  Trip type: Business

  first time

  10 May 2022

  first time to stay at ibis styles düsseldorf neuss and right at check-in i notice that it's not an authentic ibis styles. they couldn't find my reservation and had to look in another computer for it which i made through accor.com as usual. after they found my reservation, then they had to enter all my info to the other computer and finally gave my key. the room was quite small and it has no AC which was very bad. bathroom also small and old compared to the room which looked newer. breakfast was OK, quite good, can't complain. also the welcome drink voucher and key (it was a key not card) was different from other ibis styles, sure it was a old hotel converted to ibis styles like a francies.didn't enjoy that much especially due to no AC but location was good for my meetings.

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• User:Astrid T

  Trip type: Business

  Worst service ever

  01 Feb 2020

  Got downgraded without even notifying me about it. Ridiculous room with a single small bed, while I booked a standard double. When complaining about it the receptionist started swearing in front of me. No excuses were made, no standard double room was offered and also no compensation was offered.

• User:IzzysTravel

  Trip type: Business

  Rooms need an update, and air-con

  10 Dec 2019

  The location of this hotel is probably one of its best features. Neuss is near Cologne and Düssledorf. The city itself is nice, with a beautiful park. The hotel is not far from the city centre, though you need to take this kind of creepy walk, that I wouldn’t do at night alone.The room has weird colours. It reminds me of something that could have been trendy in the 90s. There is no air-con, which is weird, because although Germany is generally cooler, it can get hot in the summer. No fridge either. No safe. The mattress is thinner than the ones in other ibis hotels, even the red middle-range ones. The bathroom has a tiny sink, which can be a problem.Breakfast was okay. I loved the smoothies, and the fruit salad. I wished they had some black German bread. There was a more whole-grain bun, but they were constantly running out. No alternative milks.The receptionists were lovely. They really helped a lot. There is an “office” thing, but I couldn’t print my boarding cards. The computer seemed ancient. They printed them at reception.Overall, I wouldn’t stay here again, unless the rooms were updated. Check out my video on my channel, Izzy’s Travel Diaries, for more information.

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