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Hyatt Regency Dusseldorf

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Hyatt Regency Dusseldorf

locationGermany, Dusseldorf

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About Hyatt Regency DusseldorfAbout Hyatt Regency Dusseldorf

Location

This hotel warmly welcomes guests in Düsseldorf.

Facility

The hotel has a lift and features 303 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV, a radio, a plug adapter, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. A shower and a bathtub are included the bathrooms. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast, lunch and dinner are available. The menu also offers diet meals, vegetarian dishes and children's meals. In addition, special catering options and snacks are available. The chefs prepare delicious specialities during the show cooking. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Hyatt Regency Dusseldorf Amenities at Hyatt Regency Dusseldorf

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

    • -

      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Jacuzzi

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      Massage

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1574

Very Good

399

Average

149

Poor

56

Terrible

77

Recent Reviews: 2255

  • User:Kushdas

    Trip type:

    great experience @ Hyatt Regency Dusseldorf

    rating18 Apr 2026

    the staff were very courteous , excellent location , good bar and rooms clean and well maintained . warm welcome and value for money Hyatt Regency Düsseldorf, Owner at Hyatt Regency Dusseldorf, responded to this review Dear Mr. Das,thank you for your kind feedback. We are pleased to hear that our location, welcoming team, bar, and well-kept rooms contributed to a smooth and enjoyable stay, and we appreciate your recognition of the overall value.We look forward to welcoming you back to Hyatt Regency Düsseldorf on your next visit.Kind regardsYour Hyatt Regency Düsseldorf Team

  • User:Culture66646842699

    Trip type: Business

    Worth every penny Staff very welcoming and professional

    rating15 Apr 2026

    I had a very pleasant week at the Hotel. The hotel staff were very kind and helpful. The breakfast was also quite good. I would recommend it to anyone visiting Düsseldorf Hyatt Regency Düsseldorf, Owner at Hyatt Regency Dusseldorf, responded to this review Dear Guest,thank you for your kind feedback. We are delighted to hear that you had a pleasant week with us and that our team and breakfast made a positive impression. Your recommendation is greatly appreciated.We look forward to welcoming you back to Hyatt Regency Düsseldorf on your next visit.Kind regardsYour Hyatt Regency Düsseldorf Team

  • User:666calvinho

    Trip type: Business

    Do not arrive early...they will NOT accommodate you

    rating17 Jan 2026

    We arrived at the Hyatt Regency Düsseldorf early in the morning after traveling overnight from Canada and then taking a train from Frankfurt. While we understood that our timing was not ideal, we had proactively requested early check-in online in advance, though we never received a response.Upon arrival, we were told the only available option was a paid room upgrade. Given that we were staying for four nights, the additional cost was not reasonable for us, so we declined and opted to wait for a standard room. What followed was extremely disappointing. We were left waiting in the lobby for approximately four hours, exhausted to the point of falling asleep on the couches, while multiple guests who arrived after us were checked into rooms ahead of us.It was not until close to the 3:00 pm check-in time that my wife approached the desk again. At that point, a male staff member apologized and immediately issued us a room key…raising the question of why this had not been done earlier.Unfortunately, the two female front desk staff we dealt with initially were dismissive and unhelpful, and their approach lacked basic customer service standards. In contrast, the male staff member was professional and apologetic.Once in the room, the experience did not improve. The bed was extremely firm (arms kept falling asleep), and the pillows were poor quality…filled with air and flattening completely when laid on. Overall, the room and comfort level did not align with expectations of a five-star hotel.Based on this experience, I would not recommend this hotel. If you do stay here, I strongly suggest dealing with the male front desk staff rather than the women we encountered.PS - the maid was at our door between 8:30-9:00am daily, so we know there were clean rooms they could have put us into. So disappointing Hyatt… Hyatt Regency Düsseldorf, Owner at Hyatt Regency Dusseldorf, responded to this review lieber calvin,

  • User:W1409SBmichaelb

    Trip type:

    Excellent stay!

    rating21 Dec 2025

    This hotel is well located with very helpful, friendly and professional staff. The Regency Club is a nice space to relax or enjoy snacks and cocktails. Breakfast is always excellent!On this particular stay Enrico (Regency Club) and Lena (Chef) went out of their way to accommodate my wife’s lactose intolerance during the canapé and cocktail hour!The bellboy is also always very friendly and welcoming! Hyatt Regency Düsseldorf, Owner at Hyatt Regency Dusseldorf, responded to this review Dear Michael B,thank you for sharing your feedback. We are delighted to read that you value our location and found our team helpful, friendly, and professional. It is wonderful to hear that you enjoyed the Regency Club as a relaxing setting for snacks and cocktails, and that breakfast continues to be excellent.We also appreciate your kind mention of Enrico in the Regency Club and Lena from the culinary team for their considerate support during canapé and cocktail hour, as well as your recognition of our bellboy’s warm welcome.Your thoughtful remarks mean a great deal to us, and we are grateful for your continued trust. We look forward to the pleasure of welcoming you back for another comfortable visit at Hyatt Regency Düsseldorf.Kind regards,Your Hyatt Regency Düsseldorf Team

  • User:Michellle2758

    Trip type: Couples

    Very good hotel.

    rating17 Dec 2025

    Very good hotel although not right in the main city. Only stayed 1 night but the room (on the 12th floor) overlooked the river and was very spacious and well equipped with both a shower and bath in the bathroom. Ate in the bar in the evening and the food was very good as was breakfast too. Staff were very professional and friendly. Hyatt Regency Düsseldorf, Owner at Hyatt Regency Dusseldorf, responded to this review Dear Michellle2758,thank you for sharing your feedback. We are delighted to read that your room with the river view on the 12th floor was spacious and well equipped, and that you enjoyed both the bar dinner and breakfast.We also appreciate your kind recognition of our professional and friendly team. Meanwhile, we note your comment regarding the location not being right in the main city, and we value your perspective on this.Your remarks are important to us, and we are grateful you chose to stay, even for just one night. We would be pleased to welcome you back for another comfortable visit to Hyatt Regency Dusseldorf.Kind regards,Your Hyatt Regency Düsseldorf Team

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