INNSiDE Dusseldorf Hafen

Name: INNSiDE Dusseldorf Hafen
Address: Speditionstrasse 9, Dusseldorf, germany
Telephone: +44-204-505-9777
Rating: 4.1

Dusseldorf, Germany

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About INNSiDE Dusseldorf Hafen

location

This hotel is located in Düsseldorf.

facility

The friendly staff at the reception desk are happy to answer any questions. Services include a baggage storage service. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the car park. Further services include a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a hairdresser, a hotel doctor and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers will keep you informed.

rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Rooms have a queen-size bed, a king-size bed or a sofa bed. A minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. There is a telephone, a flatscreen television with cable channels and WiFi (no extra charge) in the rooms. A selection of pillows ensures a comfortable stay. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Fun on the waterslide and a relaxing soak in the hot tub offer the perfect way to unwind. Leisure activities and facilities at the hotel include golf, a gym, a spa, a sauna, a beauty salon and massage treatments or, for a fee, cycling/mountain biking. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

The dining area includes a restaurant and a bar. Catering options include half board, full board and all-inclusive. A fortifying breakfast is served daily. Vegetarian dishes and vegan food can be prepared on request.

Amenities at INNSiDE Dusseldorf Hafen

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Shops
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  Nightclub
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  Conference Room
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  Internet access
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Special Diet
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
Sport/Entertainment
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  Sauna
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  Gym
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  Golf

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

601

Very Good

466

Average

142

Poor

Terrible

Recent Reviews: 1336

User:Sigrid E
Trip type: Business
appaling experience
08 May 2026
Stayed in rhe hotel 3 nights for interpack trade fair in May 2026 together with my husband. I liked the location in the rather quiet harbour area, but the room walls are so thin that you even hear the electric window blinds from next door move up and down, or the movement of the elevators outside. The room was quite spacious, well cleaned, and the beds comfortable. The really appaling thing though was that my husband, who stayed 2 nights longer than me, got his things removed from the hotel room after I checked out. As he wanted to enter the room after work at the trade fair his room card did not work anymore. The hotel staff had taken his personal things fom the room and put them in a bag in a storage room!! He even had to discuss with the people at the check-in desk that they gave him back the room which had been booked for him foe another 2 nights!! I'v never experienced such an UNPROFESSIONAL, INCONSIDERATE WAY OF WORKING in my life, and I travelled a lot. If you are staying at Innside, be aware ... Thusanthi Eakamparam, Owner at INNSiDE by Melia Dusseldorf Hafen, responded to this review Hallo Sigrid,thank you for taking the time to share your feedback with us.We are truly sorry to hear about the experience your husband had during his stay. Please accept our sincere apologies for the inconvenience and frustration caused by the misunderstanding regarding the room booking and the handling of the personal belongings. We completely understand how upsetting this situation must have been.Please be assured that this matter has already been internally discussed with the relevant departments. What happened was unprofessional and certainly not the level of service we aim to provide to our guests.At the same time, we appreciate your positive comments regarding the location, cleanliness and comfort of the room.We truly regret that we could not provide the experience you expected and hope you may reconsider staying with us again in the future.Kind regardsThusanthi EakamparamFront Office Managerin
User:Saywhatyouseethere
Trip type: Business
Good location and quality of rooms
17 Mar 2026
Excellent rooms even if the visibility of the rooms to nearby buildings is also high ! Would definitely use again Thusanthi Eakamparam, Owner at INNSiDE by Melia Dusseldorf Hafen, responded to this review Hello,thank you very much for your positive review.We are pleased to hear that you enjoyed the quality of our rooms and our location. We look forward to welcoming you back again soon.Kind regardsThusanthi EakamparamFront Office Managerin
User:Jaykayangels
Trip type: Couples
Excellent stay – best choice in MedienHafen
03 Jan 2026
We had a wonderful stay at INNSiDE by Meliá Düsseldorf. The location in MedienHafen is perfect, with great connections and fantastic views. Our room was spotless and extremely clean, with an amazing view over the harbor and even towards the Altstadt.The lounge bar on the top floor is a real highlight – stylish, relaxed, and a great place to enjoy a drink with a view. The staff were super friendly and welcoming throughout our stay, which really made a difference.A big plus is the free minibar, which adds to the overall comfort and value. Everything about the hotel felt pleasant and well thought out.Parking is available but very limited, so make sure to reserve a spot in advance if you’re coming by car.We have stayed in all the hotels in MedienHafen over the years, and this one is by far the best choice. Excellent value for money and overall the best experience in the area. Highly recommended! Thusanthi Eakamparam, Owner at INNSiDE by Melia Dusseldorf Hafen, responded to this review Hello Jaykayangels,thank you very much for your wonderful review and for taking the time to share your experience.We are delighted to hear that you enjoyed your stay with us, especially the location in MedienHafen, the views, the cleanliness of your room, and the atmosphere in our bar. It is also great to know that our team made you feel welcome throughout your stay.We look forward to welcoming you back again soon.Kind regardsThusanthi EakamparamFront Office Managerin
User:roys820
Trip type: Business
Superb hotel
22 Dec 2025
Stayed here on business great check in great staff the room was outstanding and with freebies coffee and soft drinks in the fridge went in the Sky bar it was an amazing view and the staff and food were great breakfast spot on
User:slowbarfie
Trip type: Couples
A let down in Dusseldorf
09 Dec 2025
The hotel is in the business area of Dusseldorf, which is just as well as the room makes you feel you have just pulled an all-nighter at the office, albeit with a bed in the room. It may be to some people's taste but it wasn't to ours. The blinds are a pain, the auto blinds didn't close all the way and the manual blinds were worn out with snapped chains tied together. The room was of a good size, but part of that could be down to the fact that the bathroom is in the room with only the toilet separated. The view from the room was great. One other good point was the closeness of the 707 tram stop.Reception staff were functional but not user friendly, you would have thought that guests leaving bags on check out in the morning to collect later in the day was a new fangled idea as they seemed surprised when we asked to leave bags at the hotel for a few hours.Had a drink in the bar on two of the nights, service was poor to non existent with staff having to be told to approach customers to take drink orders and on one occasion it requiring three members of staff to get and pay for the bill. We were intending to have a meal in the hotel to celebrate one of our birthdays, but were told that we had to book online via a third party website which just seems odd considering we were hotel guests and another member of staff had already taken a reservation booking from us.Overall disappointing stay considering the price, definitely style over substance, having stayed at a Melia before had high hopes for the hotel.