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Mercure Hotel Duesseldorf Ratingen

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Mercure Hotel Duesseldorf Ratingen

locationRatingen, Dusseldorf

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About Mercure Hotel Duesseldorf RatingenAbout Mercure Hotel Duesseldorf Ratingen

Location

This hotel is located right in the heart of Ratingen.

Facility

The hotel has 2 lifts and features 118 rooms, including 51 single rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A fireplace creates a cosy atmosphere. A number of shops, including a souvenir shop, are great for shopping or just browsing. Guests of the hotel are welcome to relax in the garden. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex is ideal for exercise and relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a sauna and a solarium. A dance club and a nightclub are also options for entertainment.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mercure Hotel Duesseldorf Ratingen Amenities at Mercure Hotel Duesseldorf Ratingen

  • Facilities

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Nightclub

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Train Station

6 km

Golf

8 km

City Centre

12 km

Airport

16 km

Fair Centre

16 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

41

Very Good

144

Average

98

Poor

29

Terrible

25

Recent Reviews: 337

  • User:Ana Paula W

    Trip type: Couples

    Not the usual Mercure

    rating19 Jan 2025

    You pay less than 60 euros for a double room: don't expect Mercure quality. The name is misguided: this is like an old Ibis hotel (prior to Budget and Style revamping). The tiny bathroom looks refurbished, and was reasonably clean. Toiletries were fixed bottles on the wall and they had the fluffiest towels. The bedroom is small and outdated. The bed is very inconveniently placed next to the wall to save space. A "book plank" under the window is your table. The only charging spots are on that table. One uncomfortable chair and one puff are available. There is no mini-fridge, the only room-temperature-bottle of (sparkling) water will cost you 5 bucks. The dinner was fine and convenient with one gluten-free option (though the kitchen closes very early, at 20:15 we were just in time). We didn't take the fairly expensive breakfast. The staff was friendly.

  • User:K5617DRfional

    Trip type: Solo travel

    Basic and expensive

    rating25 Oct 2023

    I paid a whopping 133e for a cold room with pillows I wouldn’t put in my dogs bed! Home in pillowcase no breakfast included and bought the worst coffee ever in the bar. Instead of just changing it I got a smart response and an attempt to charge me for two. So weak coffee machine wasn’t properly regulated in my view. I’d book elsewhere if I were you

  • User:Laura M

    Trip type: Solo travel

    Don't bother. NOT a four star!

    rating24 Aug 2022

    This is at best an Ibis-equivalent hotel. The receptionist even called it a motel. The room is small and poorly equipped. There is no coffee-machine although there is a kettle. One of the cups still had the last person's coffee rim stain. There is no air-conditioning, no fans available and it is hot and airless. The window can be opened but only if you are prepared to leave the curtains open and be in full view of people visiting the Mcdonalds opposite. The road noise is not great either.The restaurant is closed, but I was offered a microwaved mini pizza!If you must stay in a Mercure in the area, go to the Mercure City Nord in Düsseldorf.

  • User:Megabuck

    Trip type:

    Nice hotel, well-placed for a stopover

    rating15 Apr 2022

    Travelling west from Poland, I chose the hotel for its location close to the autobahn; there are also two service stations a minute away to the south. On arrival, I was disappointed to be told the bar and restaurant were both closed for the evening, with no explanation given. Fortunately there is a good restaurant, Gasthaus Pont, just a hundred metres away. Breakfast was good, though quite expensive.

  • User:kevinsmith51

    Trip type: Business

    Great Business Hotel

    rating13 Jan 2020

    Clean, tidy and efficient. Great for a short business stay. Not too much to do around it but adequate for what I needed. Breakfast was nice and didn't try bar, gym or restaurant for evening meal. Reception was good.

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