Mercure Hotel Hagen

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Mercure Hotel Hagen

Hagen, Dusseldorf

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About Mercure Hotel Hagen About Mercure Hotel Hagen

Location

Perfect for business travellers as well as families, this urban hotel is located in the heart of Hagen.

Facility

146 non-smoking rooms await guests at this hotel, which includes a reception desk. The hotel provides a currency exchange service, a 24-hour security service, a car hire service, room service (for a fee), an alarm call service, 8 conference rooms and a banquet hall. Wireless internet access is provided in public areas (no extra charge). Souvenirs can be purchased at the gift shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Guests can also use the bicycle storage facilities.

Rooms

Rooms have a double bed or a queen-size bed. Extra beds or children's beds can be provided upon request. A desk is provided. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a flatscreen television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are on hand in the bathrooms for everyday use. For extra comfort in the bathrooms, guests are offered cosmetic products.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. Leisure options at the hotel include a gym and a sauna. For a fee, guests can also enjoy a spa and massage treatments. For those who wish to stay active while on holiday, the hotel offers jogging.

Meals

The dining area includes a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A generous breakfast buffet, lunch and dinner offer plenty of delicious variety. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Mercure Hotel Hagen

Facilities
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  Air conditioning
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  Bar(s)
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  Bicycle Cellar
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  Car Park
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  Conference Room
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  Currency Exchange
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  Restaurant(s)
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  Restaurant(s) with high-chairs
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  Restaurant(s) with non-smoking area
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  Room Service
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  Wifi
Hygiene
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  Enhanced cleaning programme
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  Housekeeping only upon request
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  Hygiene training for staff
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  Medical teleconsultation
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  Sanitiser dispenser
Meals
- -
  Breakfast Buffet
Sport/Entertainment
- -
  Gym
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  Massage
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  Sauna

Location

Around this property:

Train Station

3 km

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

175

Very Good

258

Average

101

Poor

Terrible

Recent Reviews: 573

User:Viaggiatorebusiness1
Trip type: Business
standard mercure hotel
11 Nov 2021
It is a standard mercure hotel. Room are ok and big enough. Breakfat standard but with a very good choise. Big park area vailable for the carsThe lonely problem was due to the people that were in the bar (maybe not hotel guest) and that made a lot of noise without think to the hotel guest Mercure Hagen, Owner at Mercure Hotel Hagen, responded to this review Dear Guest,Thank you very much for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Team Mercure Hotel Hagen
User:gradam
Trip type: Couples
No airconditioning
21 Aug 2020
The room is very hot! Do not stay there in the summer,even with the windows wide open it did not get any relief. Room did not get cleaned,not sure if I needed to post the sign on the door. I thought they would always clean it regardless. The soap in shower ran out and I had to ask for more at the reception desk. I asked for body lotion 2 times, non available. Bathroom very small and no bath tub. TV is on the small side and none of the American channels like National Geographic.... I would definitely not stay here again. They advertise as a 4 star, it really is not.
User:an0min0us
Trip type:
brilliant!
10 Dec 2019
So I'll start with the room- I stayed in a really nice room/suite sort of thing ( it said privilege by the door) and out of all the hotels I've ever stayed at it's definitely the best! The bed was so comfy and the bathroom was so clean and big! Most of the staff were so helpful and welcoming - however, there was a male staff on reception who could've done more to help but didn't especially since we were desperate - but I won't go into that... I'm extremely impressed with the restaurant part - I recommend the 'Mercure Burger' and the breakfast was lovely. There is an Aldi not too far down the road which is nice to grab some drinks at as only tea and coffee are provided in with the room without extra charge/room service. Although coming from England it was hard to find without a taxi service - so bare this in mind if you don't want to keep buying taxis'.
User:998j_rgw
Trip type: Business
Yes, they did it!
13 Oct 2019
It was really my pleasure to stay at this hotel - Hotel Hagen. beautiful stuffed, well managed, excellent service, easy to get there, good Restaurants and Shoppings around. So, take your Chance and join this nice hotel!
User:Mike P
Trip type: Solo travel
Lack of air conditioning
30 Jul 2019
The only inconvenient for me it was the lack of air conditioning. The high temperature in Hagen was unbearable. The breakfast was great, easy to walk around the hotel, next to the city center and the staff are very kind.

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Mercure Hotel Hagen

Location

Facility

Rooms

Sport

Meals

Payment

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