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NH Dusseldorf City

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NH Dusseldorf City

locationDusseldorf, Germany

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About NH Dusseldorf CityAbout NH Dusseldorf City

location

This hotel is located in Düsseldorf within 3 km of the centre of the city. The famous Königsallee and Düsseldorf’s old town are around 5 min away and public transport lies right in front of the hotel. The main train station is around 800 m away from the hotel.

facility

18 apartments, 218 single rooms and 100 double rooms are located on 7 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service, an alarm call service, a laundry service and a hairdresser. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. 14 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed or a queen-size bed. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

sport

Guests can enjoy a selection of sport and entertainment options. There are many ways to relax or stay active at the hotel, including a gym, a sauna and a steam bath.

meals

The dining area includes a restaurant and a bar. Catering options include bed and breakfast, half board and full board. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at NH Dusseldorf City Amenities at NH Dusseldorf City

  • Facilities

    • -

      Air conditioning

    • -

      Lobby

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      Currency Exchange

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Pets

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

    • -

      Smoking rooms

    • -

      Wifi

  • Beauty and Spa

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      Spa

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Reception

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

    • -

      Doctor on call

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Pool/ Beach towels

    • -

      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Protective equipment for employees

    • -

      Packaged meals

    • -

      Protective equipment for guests

    • -

      Gym/ Fitness centre

    • -

      First-aid services

  • Meals

    • -

      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Special Diet

    • -

      Continental Breakfast

    • -

      Bar

    • -

      Restaurant

  • Object Information

    • -

      Fax

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

    • -

      Fire extinguishers

  • Sport/Entertainment

    • -

      Sauna

    • -

      Gym

LocationLocation

Map preview

Around this property:

Public Transport

20 m

Underground/Over ground Station

20 m

Train Station

800 m

Bus Station

800 m

City Centre

3000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

414

Very Good

610

Average

325

Poor

98

Terrible

63

Recent Reviews: 1510

  • User:JOHN E

    Trip type: Family

    Mr Antonio Services was top notch , was very good, and our stay was so relaxing.

    rating01 May 2026

    Close to the train station,Rooms are very neat.Good location,The staff ( Mr Antonio) we met at the reception made our stay so comfortable and unique. The service was very good, and our stay was so relaxing. Oliver K, Other at NH Dusseldorf City, responded to this review Dear JOHN E,Thank you for sharing such encouraging feedback. We are delighted to know you enjoyed our convenient location and found the rooms to be well kept.It is wonderful to hear that our front desk team contributed to a comfortable and relaxing stay. Recognition of attentive service reflects our commitment to warm hospitality and genuine care.We appreciate your recommendation and look forward to welcoming you back on your next visit.Best regards, OliverDeputy ManagerNH Düsseldorf City

  • User:doodah1977

    Trip type: Solo travel

    Nice hotel

    rating30 Apr 2026

    Check in was a breeze. Room was nice, very clean. Power shower and nice bathroom. Comfy bed. Great location. Oliver K, Other at NH Dusseldorf City, responded to this review Dear doodah1977Thank you for sharing such encouraging feedback. We are delighted to know that check-in was seamless and that you found the room pristine and comfortable.It is wonderful to hear you enjoyed the shower and bathroom, as well as the quality of the bed. We are also pleased that our location added convenience to your stay.We appreciate your kind words and look forward to welcoming you again soon.Best regards, OliverDeputy ManagerNH Düsseldorf City

  • User:Mitha T

    Trip type: Business

    Comfort, clean, quality

    rating26 Apr 2026

    I had a very pleasant stay at this hotel. The room was very clean and well-maintained. The food was also delicious and of good quality. Overall, everything was excellent and I am very satisfied. I would definitely recommend this hotel. Oliver K, Other at NH Dusseldorf City, responded to this review Dear Mitha,thank you for sharing such wonderful feedback. We are delighted to hear that you enjoyed a pleasant stay.It is great to know the room cleanliness met your expectations and that our dining offerings impressed you. Your recommendation means a great deal to our team.We appreciate your kind words and look forward to welcoming you back for another excellent experience.Best regards, OliverDeputy ManagerNH Düsseldorf City

  • User:andreagatti1962

    Trip type: Business

    Horrible hotel

    rating24 Apr 2026

    The hotel is dirty, bad positioned and personnel is unprofessional.It took too long to check in.In the lobby my colleagues spotted mouse traps…For two consecutive days I found a message hanging on my door stating that for a conscious decision I prefer my room not to be cleaned… pity that it wasn’t hang by me… it was certainly the cleaning personnel who did that to reduce their workload. When I told this story at the reception many other clients started screaming that same happened to them, too. The additional problem is that personnel at the reception did not say anything… nor apologised for such a behaviour. I often stay at NH Hotels and like the brand, the following week I stayed at NH Helsinki and it is a beautiful hotel. NH Dusseldorf is a shame! Oliver K, Other at NH Dusseldorf City, responded to this review Dear andreagatti1962,thank you very much for taking the time to share your detailed feedback with us. We are truly sorry to read that your stay did not meet your expectations and that you left with such disappointing impressions. Please accept our sincere apologies for this experience.We would like to address in particular the situation regarding the message displayed on your door, as this seems to have caused understandable frustration and a significant misunderstanding. The hanger placed on the door is not put there by our housekeeping team to reduce their workload. It is part of our company-wide sustainability concept called “The Choice is Yours.” This initiative allows our guests to consciously decide whether or not they would like their room to be cleaned on a daily basis.If we do not receive a request for room cleaning within the first three nights of the stay, the room is automatically serviced from the fourth night onwards. The door hanger is intended solely to inform guests of this policy. We sincerely apologize that this was not clear to you — despite the information displayed on the door, the notices in the elevators, and the explanation given during check-in. In your case, we clearly failed to communicate this in a way that felt transparent and guest‑oriented.We are equally concerned to learn that you did not feel listened to at the reception desk and that no immediate apology was offered. This is certainly not the level of service or professionalism we strive to provide, and we will be addressing this internally with our team.Your additional comments regarding the cleanliness, the lobby observations, the location, and the overall impression of the hotel are taken very seriously. They do not reflect our quality standards, and we appreciate you bringing them to our attention.At the same time, we are grateful to hear that you generally enjoy staying with NH Hotels and that you had a positive experience at NH Helsinki. We sincerely hope that, despite everything, you were able to enjoy your time in Helsinki afterward.Thank you again for your honest feedback. It helps us to improve, and we hope to have the opportunity to regain your trust in the future. Kind regards, OliverDeputy ManagerNH Düsseldorf City

  • User:Michael G

    Trip type: Friends getaway

    Really good hotel

    rating16 Apr 2026

    Fantastic hotel, Majeev on reception is a legend. Funny and friendly. Very close to the main station. Rooms clean and decent size. Oliver K, Other at NH Dusseldorf City, responded to this review Dear Michael G,Thank you for sharing such generous feedback. We are delighted to hear that your stay was enjoyable and that our location near the main station suited your plans.It is wonderful to know that our reception colleague made a memorable impression with warm and personable service. We are also pleased that you found the room clean and comfortably sized.Providing welcoming hospitality and well-maintained accommodations is central to our values, and your remarks are greatly appreciated. We hope to have the pleasure of hosting you again soon.Best regards, OliverDeputy ManagerNH Düsseldorf City

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