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The Wellem

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The Wellem

locationGermany, Dusseldorf

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About The WellemAbout The Wellem

Location

This hotel is located in the heart of Düsseldorf.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Most of rooms include a balcony or terrace as a standard feature. Rooms have a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave, a tea/coffee station and a dishwasher. Further amenities include a washing machine, an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As an extra convenience, bathrooms provide cosmetic products. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym and callisthenics. Leisure facilities include an entertainment programme, live music and a nightclub.

Meals

Various dining options are available, including a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at The Wellem Amenities at The Wellem

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Aerobics

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      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

339

Very Good

45

Average

30

Poor

10

Terrible

23

Recent Reviews: 446

  • User:Sunshine65133283314

    Trip type: Business

    Poor Service; Understaffed

    rating19 May 2025

    The services are very very poor despite Hyatt claims this is a luxury property. The hotel is fully under-staff. They were out of supply with some basic Black Tea bags for 4 days. One Example; I...

  • User:591putrik

    Trip type: Business

    Instead of great experiences, we encounter series of dissapoinments & harassment by the staff M.Goguadze, reception of THE WELLE

    rating23 Dec 2024

    HOW THIS SO CALLED HYATT COLLECTION HOTEL - THE WELLEN DUSSELDORF - CAN GIVE SERIES OF EXTREMELY BAD EXPERIENCES. We carefully chose The Wellen for our group meetings, instead of a great...

  • User:DanielFulford

    Trip type: Family

    Disappointing Stay at The Wellem - Severe Allergy Ignored and False Advertising

    rating13 Dec 2024

    Our recent stay at The Wellem in Düsseldorf was marred by significant issues that completely overshadowed any positive aspects of the hotel. Despite informing the hotel twice about a severe feather...

  • User:gzsa

    Trip type: Business

    Excellent !!! 10 stars ⭐⭐🌟🌟🌟🌟

    rating09 Dec 2024

    Fantastic hotel, room like a small apartment complete with washing machine in separate room, dishwasher and complete kitchen.Double TV , open living room much comfortable and external terrace. Very...

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