Garner Hotel Essen - Messe

Recent Reviews: 127

• User:Barry M

  Trip type: Business

  Nice Hotel, Terrible Staff!

  14 Jul 2022

  The receptionist that checked me in should not be working as a receptionist at any hotel. She couldn't get off her phone (speaking with friends) and couldn't be bothered with checking in a customer. We had a silly dispute about a bathtub. I asked if I could be allocated a room with a bathtub, to which she said "This hotel has no bathtubs." When I went to the room, there was a bathtub... The other big problem (which others have commented about) was that the breakfast had nothing on offer. In fact, the personnel refused to re-stock the breakfast. I arrived at 9am (breakfast served until 11am). There was nearly nothing left. Not even any bread. When I asked the staff to replenish, they simply couldn't be bothered. At the end, I had everything I needed, but other guests were simply bewildered at what was happening. Even though the eggs were burnt, they were quite tasty.While the hotel is in general perfectly clean, the floor of my room was not. The floor was soiled with old soda/juice. Surprising, as everything else was spotless. I also found it strange that a hotel at this level (without a minibar) should leave a bottle of water in the room with a €4 price tag on it.

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• User:Timhallblue

  Trip type: Business

  Rooms

  24 Jun 2022

  I have stayed in many hotels but the beds in this hotel are disgusting you can’t even sit on the edge of the bed , they are just a wooden frame with two single mattresses held together by the sheets trying to get in and out for elderly would be impossible , no aircon and very dated

• User:Frank P

  Trip type:

  Excellent "value-for-money" choice

  07 Aug 2019

  Basic hotel, classic interior, comfortable beds, good breakfast for 7 Euros 90. Free newspapers at the reception. Location is excellent for a 2, 3 nights budget stay in Essen, exploring region Ruhr. Staff is very friendly & knowledgable - providing tourist information. There"s a stationary compuder in the hotel & excellent WIFI in the rooms, so one can also get work done, staying at Novum Arosa. Check novum-hotels.com. Book early & get up to 1/3 off.

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• User:SERGUEY1969

  Trip type: Business

  Good Hotel with Very Good Location in Essen City !!!

  12 Jan 2019

  Good Hotel with Very Good Location in Essen City !!! Located well around just 50 meters nearby Metro Station. Just 7-10 minutes by Metro from City Centre and Central Railway Station in Essen. The room was clean and the bed was enough comfortable. Very Friendly and Very Helpful people working there. There are many shops, cafes, restaurants and pubs around the Hotel. I have been staying in this Hotel just for 1 night in the end of December 2018 before Christmas during my business trip to Essen city with a Great Pleasure. Could be recommended for all types of Travellers looking not very expensive Hotel, not far from the Centre of Essen City.

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• User:Oved C

  Trip type: Business

  Next Time i will try another one

  30 Oct 2018

  I Essen is relatively small industrial town and since i came for two intensive meeting i did not have enough time to explore the area as i always like. the hotel was one of the hotel that was recommended by the meeting committee.it is 3 star hotel with very small room and not very comfortable. the room was clean and the room service was decent but all in all this is not the level of hotel i used to get in my trips and i am very simple and modest turist.the elevator did not work well it is old and slow. the room was noisy and i could not sleep well at night.

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