Mcdreams Hotel Essen-City

Recent Reviews: 140

• User:kokoswaffel

  Trip type: Solo travel

  Extra charge for pillows

  23 Aug 2025

  The hotel isn't so bad. The surrounding area on the weekend is a bit louder as there's a club,I think, opposite the road.I asked for 2 extra pillows and thought it is a deposit but it's not. You have to pay and don't get your money back. Pillows are horrible, I had migraine of it every night. They are flimsy and thin.Nobody reachable if something breaks.over WhatsApp the communication is ok.Don't know if I would come again. Dominik Klein, General Manager at McDreams Hotel Essen-City, responded to this review Dear Kristina,Thank you for sharing your experience with us. We're glad to know that communication over WhatsApp was convenient for you. We appreciate your feedback on our pillows and will take note of it. We hope to have the opportunity to welcome you back to Your McDreams Hotel Essen-City for a more comfortable and peaceful stay.Gorgeous Greetings,EllaGuest Relations Agent

  Read more

• User:Peter B

  Trip type: Business

  Parking not included.

  26 Apr 2025

  Okay for the price. Very small bed, all very clean. The bin was defect. Depressing atmosphere, cleaning robots in all floors, haven't seen any humans. No air conditioning in the room. The parking lot in front of the hotel is not included in the price. If you park there, you will be surprised a month later with a 50 Euro ticket by the operator of the parking lot. Dominik Klein, General Manager at McDreams Hotel Essen-City, responded to this review Hello Peter,Thank you for your feedback. We're delighted to hear you found your room clean. Our cleaning angels work hard to keep everything in top shape. As for the bed size, we aim to provide a cozy yet compact space to ensure our guests get their dream sleep.We've noted your comments about the atmosphere and air conditioning. As part of our commitment to the environment, we don't use air conditioning but ventilate and darken rooms to keep them cool.Please excuse the issue with the parking lot. We do our best to communicate all details, but it seems we missed on this occasion. We hope to see you again at your McDreams Hotel for an even better stay.Gorgeous Greetings,Your Dream Team

  Read more

• User:Devora S

  Trip type: Family

  Soulless and sad

  18 Jul 2024

  This is not a hotel I can recommend. It’s like staying in a cardboard box. No soul, no humans, no frills, no love. And loud music from the parking lot. I would never stay here again. Clean, sure, but absolutely without character. They claim high quality design but that’s a stretch, it’s very very basic and sad. Dominik Klein, Geschäftsführer at McDreams Hotel Essen-City, responded to this review Dear Devora,thank you for taking the time to share your feedback. We value your opinion and are sorry that our hotel concept didn't match your expectations during your stay with us. Everything we do is geared around giving you the perfect night's sleep and offering you great comfort without any frills to keep the price low.We hope you will give us another chance and stay with us again.Gorgeous greetingsEllaGuest Relations Agent

  Read more

• User:Josu333

  Trip type:

  improve

  11 Oct 2023

  improve the check list of the things in the room, example review if there is soap o paper toillet...but the room is cool, the internet good..the reception close early...the location ist no bad. The bed good. Dominik Klein, Geschäftsführer at McDreams Hotel Essen-City, responded to this review Dear Josu333,thank you for your honest comments.I am so sorry for the concerns you had with your room. We have procedures in place to inspect every room after it has been serviced. Unfortunately, something was missed during this process and for that I sincerely apologise. Please note that you can always reach us via phone or e-mail for assistance.We hope you will give us another opportunity to provide a better experience on your next stay.Gorgeous greetingsEllaGuest Relations Agent

  Read more

• User:jenniferlE2552LK

  Trip type: Family

  Party hotel - can not recommend

  29 Sept 2023

  I couldn’t sleep because there were multiple youth groups in the hotel and they ran across the floor till early morning so my experience was pure horror. Our baby couldn’t rest too because the running and shouting was like a stampede. Dominik Klein, Geschäftsführer at McDreams Hotel Essen-City, responded to this review Dear JenniferlE2552LK,thank you for taking the time to share your feedback. We are very sorry that your sleep was disturbed. At McDreams, we put a lot of care and effort into making sure all our guests get a good night's sleep.To make your stay as enjoyable and relaxing as possible, we have installed sound insulation in all our rooms that goes beyond legal requirements.Nevertheless, noise from neighbours is something we cannot always influence.We hope that you will give us a second chance.Gorgeous greetingsEllaGuest Relations Agent

  Read more