Moxy Frankfurt East

Recent Reviews: 222

• User: Kenneth T

  Trip type: Business

  Great place, clean, comfortable, well located

  Location: Very good! Further away from town center, but the tram stop is right outside the hotel. Room: Clean, well maintained. Comfortable bed. WiFi worked well.Shower, bathrooms: Clean. Hot, high pressure shower. Christian Reuter, Geschäftsführer at MOXY Frankfurt East, responded to this review Dear Guest,thank you for your rating. See you soon.Your Moxy TeamLocation: Very good! Further away from town center, but the tram stop is right outside the hotel. Room: Clean, well maintained. Comfortable bed. WiFi worked well.Shower, bathrooms: Clean. Hot, high pressure shower. Christian Reuter, Geschäftsführer at MOXY… Read more

• User: Beccaava

  Trip type: Couples

  Comfy and friendly

  Staff on reception able to check us in around an hour early which was really appreciated. Room was enough for what we needed for a single night. Bed really comfy and TV connects to your phone which not many do so we could watch things in our own language. Slight downside of not much storage for stuff but would have only been an issue if we’d stayed longer. Everything was clean and everyone was hel… Read moreStaff on reception able to check us in around an hour early which was really appreciated. Room was enough for what we needed for a single night. Bed really comfy and TV connects to your phone which not many do so we could watch things in our own language. Slig… Read more

• User: H8880RYcraigw

  Trip type: Family

  Over priced bad service

  After spending the weekend here to visit frankfurt Christmas market, which was amazing...I will never stay in this hotel again.as a party of 10 of us.Our 1st night we eat in the bar area ... 14 Euro s for a cold under heated toastie they forgot some of our food we had to remind them.The drinks are over priced. 8 Euro's for two cups of teas !!! As they have no tea making in the rooms its Day light… Read moreAfter spending the weekend here to visit frankfurt Christmas market, which was amazing...I will never stay in this hotel again.as a party of 10 of us.Our 1st night we eat in the bar area ... 14 Euro s for a cold under heated toastie they forgot some of our foo… Read more

• User: dhbar1

  Trip type: Business

  Another reason to stay less at Marriott hotels

  Marriott is great at putting on a superficial caring act for those who show the chain loyalty (in my case enough loyalty to have reached lifetime platinum and, on an annual basis, titanium), but when it comes to anything more than lip service, the chain quickly shows its true face and falls short. This hotel is a perfect example of that. There was absolutely no recognition of my loyalty, and I see… Read moreMarriott is great at putting on a superficial caring act for those who show the chain loyalty (in my case enough loyalty to have reached lifetime platinum and, on an annual basis, titanium), but when it comes to anything more than lip service, the chain quickl… Read more

• User: cazzaphinn

  Trip type: Couples

  Ok but could be so much better

  I had written a 4 star review however deleted it and have now put in a 2 star review due to poor service.The hotel is modern and our family room is large although does not have basic facilities such as a safe, a kettle and charging ports on both sides of the bed. Mattress is far too soft and springy also. There is also one small very soft pillow for each person which is definitely not enough. Befo… Read moreI had written a 4 star review however deleted it and have now put in a 2 star review due to poor service.The hotel is modern and our family room is large although does not have basic facilities such as a safe, a kettle and charging ports on both sides of the b… Read more