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Residence Inn Frankfurt City Center

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Residence Inn Frankfurt City Center

locationFrankfurt City, Frankfurt

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About Residence Inn Frankfurt City CenterAbout Residence Inn Frankfurt City Center

Location

This hotel is located in Frankfurt am Main.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers a number of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, room service, a laundry service and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. For self-catering guests, there is a well-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Refreshing drinks at the poolside snack bar, followed by a dip in the pool, offer the perfect way to unwind. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a gym, a sauna, a steam bath and a hammam.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Residence Inn Frankfurt City Center Amenities at Residence Inn Frankfurt City Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Gym

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      Number of Pools

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      Sauna

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      Steam bath

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

83

Very Good

44

Average

18

Poor

10

Terrible

12

Recent Reviews: 167

  • User:derekgp88

    Trip type: Couples

    Average hotel. Good thing is they have cooking facilities.

    rating17 Feb 2026

    Staff seem to not bother to make guests feel welcome. Maybe because we are Asians. Especially so the buffet restaurant lady who worked the morning shift.

  • User:Gideon D

    Trip type: Business

    Great Hotel in Frankfurt

    rating12 Feb 2026

    Great service, very clean hotel, could not ask for more. Located right in the middle of the city near the main shopping area, lots of restaurants nearby... for sure would revisit

  • User:Deigs

    Trip type: Solo travel

    Great Option !!

    rating12 Feb 2026

    Absolutely fantastic…. Nice amenities (sauna is a nice one ), great staff, location and prices. Suites are we’ll appointed

  • User:Yogesh20

    Trip type: Business

    Racist receptionist

    rating08 Nov 2025

    I recently stayed at the property and had a very rude and scary encounter with the receptionist Mr. Faisal.It was raining very heavily and as a tourist I didn't have the PayWave feature on my travel card. In order to secure an umbrella we had to tap the card and pay 2 euros. As my card didn't allow this, I simply requested the receptionist on duty, Mr. Faisal, to help me. I was willing to pay him the 2 euros in cash so that he could help me secure the umbrella. He denied the request. He said he would ask housekeeping to fetch me an umbrella. As I was on a business trip I was in a rush but I waited. Instead of making that request he told he will do it, ignored me, and shifted his attention to another guest. At this point it had been quite sometime and he was very unwilling to help, I told him I would photograph his ID card and report it as a Gold Marriott Bonvoy member. To this, he started shouting at me, telling me to get out of the hotel and behaved in a very racist manner.This is not what I expect and I'm deeply disturbed by this experience at a Marriott and hope management treats this matter with utmost seriousness and takes action against the receptionist so he may not behave like this with another guest.

  • User:Alexander C

    Trip type: Business

    Nice hotel in the hear of Frankfurt city center

    rating12 May 2025

    First time staying at this property. Location wise, it is in the heart of city center with restaurants, shops, supermarkets and almost everything around - super convenient. I can't imagine anyone would fuss about this great location. Marriott has several properties in this very same area within walking distance to each other - Moxy, Residence Inn, JW Marriott and Westin, etc., you can pick and choose whichever one you like base on your budget. The only downside is, this area is constantly filled with locals and tourists, it really gets very crowded pretty much at all time. If you are trying to stay away from tourists (and street noise at night), this may not be the most ideal spot for you.Hotel lobby/reception is on the 2nd floor (or Level 1 floor by German standard). Reception is adjacent to the lounge and dining area where you will have breakfast daily. You can also pick up ice and fresh water at the machines right next to reception. A outdoor courtyard is also at this level if you need to step out for fresh air. Check in was fast and easy - my suite was located on the 6th floor. This standard suite was a bit smaller compared with other Residence Inns I stayed at other German cities but it is still set up comfortably - everything is tidy and functional. Considering this is Frankfurt city center, having a nice space as such is probably considered a premium so it is absolutely fine. Breakfast is included in the price and food spreadout is quite nice but it does get very crowded in the morning so you should either go there very early or a bit later, 7:30-9:00am daily is like a zoo in the breakfast zone.Overall, I am happy with my choice of RI Frankfurt City Center this time. As mentioned above, this area has high volume of foot traffic from locals and tourists. It is exciting to be in the city center but meanwhile, you do have to deal with the nuisance of crowd, noise and higher price of everything for being in the heart of city center. Good to keep that in mind. I will consider coming back to this property if I am not required to travel heavily on trains, otherwise I will likely stick to my usual hotel choice right next to Frankfurt Central Station.

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