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Soaltee Hotel By Trip Inn Frankfurt Messe

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Soaltee Hotel By Trip Inn Frankfurt Messe

locationFrankfurt City, Frankfurt

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About Soaltee Hotel By Trip Inn Frankfurt MesseAbout Soaltee Hotel By Trip Inn Frankfurt Messe

Location

The hotel is set in a peaceful location in the middle of a wooded area. Due to the hotel’s convenient location and its direct motorway connections, Frankfurt city centre and its shops can be reached in 15 minutes. The nearby cities of Niederrad and Eschborn are also within easy reach. The ‘Alte Oper’ (Old Opera), Goethe House and museum district are each around 25 minutes away by public transport. Frankfurt International Airport (Rhine-Main) can be reached within 20 minutes.

Facility

236 non-smoking rooms and 33 suites are located on 9 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Individually adjustable heating ensures that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Sport and leisure facilities at the hotel include a gym, bowling and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a bar. The non-smoking restaurant provides high chairs for children. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet and à la carte. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Soaltee Hotel By Trip Inn Frankfurt Messe Amenities at Soaltee Hotel By Trip Inn Frankfurt Messe

  • Facilities

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      24-hour reception

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Full Board

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Bowling

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Sauna

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      Steam bath

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      Tanning Studio/Solarium

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      Tennis

LocationLocation

Map preview

Around this property:

Forest

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

288

Very Good

397

Average

187

Poor

59

Terrible

37

Recent Reviews: 968

  • User:Jessica v

    Trip type: Family

    Avoid this nightmare hotel at all costs

    rating06 Sept 2025

    Avoid this hotel – rude staff, zero service, and an absolute nightmare Our stay at Soaltee Frankfurt Messe was one of the worst hotel experiences we’ve ever had. The staff showed no hospitality at all – rude at both reception and breakfast. Imagine having breakfast while the staff vacuum around you… totally unacceptable. The biggest shock came at checkout. I had explicitly asked about the checkout time and received an email confirming 3 pm. Yet at noon, the staff actually called the police to throw us out. Thankfully, the police themselves acknowledged our reservation and refused to evict us, but the embarrassment was unbelievable. Other issues piled up: • No corkscrew available when requested. • The sauna only opens at 5:30 pm – despite us booking the hotel for a relaxing Sunday morning with wellness. In reality, no wellness facilities were available at all until the evening. • Staff smoking at the entrance the entire day. • A blocked toilet that was never resolved, even after we requested help. This hotel has no sense of service, no respect for its guests, and no standards for hospitality. Truly a nightmare stay – we will never return and strongly advise others to avoid it.

  • User:GermanAngMo

    Trip type: Business

    Simple, but functional rooms at a good price

    rating19 Jul 2025

    Stayed there for 1 night to enable an airport pick up next morning. While the inside lacks the character of the facade rooms are clean, and functional. Beware that the hotel is right next to the railway line so if you unless myself don’t arrive late / leave early might be a little noisy.

  • User:cakeladygreece

    Trip type: Business

    Very disappointed,

    rating13 Feb 2025

    I have stayed in this Hotel for 25 years and it was beyond awful.... the desk crew were not overly friendly, the bed was like a cement floor, the pillows were like wafer paper and the room smelled like a sewer.... No shuttle transfer to or from the Trade fair or the airport. 1 bottle of water per room for a 6 day stay.... really????? Sergej Rosenberg, Sonstige at Soaltee Hotel by Trip Inn, responded to this review Dear guest, We are sorry to hear that your stay with us did not meet your expectations. Your feedback is very important to us and we apologize for the inconvenience you experienced. It is unfortunate that you were not satisfied with our reception team and the room quality. We will discuss your comments internally and make improvements where appropriate.Regarding the shuttle and water bottle: The water in the room is a welcome water upon arrival. Of course, you can always get fresh water at the reception or via room service. In addition, we offer a wide range of drinks and snacks at very good prices in our kiosk at the reception. Unfortunately, we do not have a shuttle service at the moment, but we are working on providing our guests with the best possible experience.We hope that in the future we will have the opportunity to welcome you back and improve your experience.regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager

  • User:mehyap

    Trip type: Business

    Nice Hotel

    rating19 Jan 2025

    I had a pleasant stay at this hotel. The location is particularly convenient, as it's within a short distance to the exhibition center, making it ideal for business trips. The hotel itself met all my expectations – the rooms were comfortable, clean, and well-maintained. The staff was friendly and attentive, ensuring a smooth check-in and check-out experience. The amenities provided were more than adequate for my needs. Overall, I was satisfied with my stay, and I would definitely consider returning for future trips. Sergej Rosenberg, Sonstige at Soaltee Hotel by Trip Inn, responded to this review Dear Mehyap, Thank you so much for your kind words and for taking the time to share your experience. We are thrilled to hear that you had a pleasant stay and that our location, service, and amenities met your expectations.It’s wonderful to know that our team was able to provide you with a smooth and enjoyable experience, and we truly appreciate your feedback. We look forward to welcoming you back on your future trips and hope to continue exceeding your expectations!Thank you once again for choosing our H4 hotel!Best regards, Your H-Hotels Team, Chiara Morano - Online Reputation Manager

  • User:613lee

    Trip type:

    Excellent

    rating13 Oct 2024

    Very good all around more choice in restaurant, more facilities for teas and coffees but all round very clean and tidy, reception very helpful Sergej Rosenberg, Sonstige at Soaltee Hotel by Trip Inn, responded to this review Dear Guest,Many thanks for choosing our hotel for your recent trip and for giving us such a brilliant rating. We are thrilled that our modern comfort and conveniences met your expectations just as much as our warm hospitality. Please come back soon for another memorable abidance. Best regards,Your H-Hotels Team,Thea Neumann - Online Reputation Manager

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