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Sofitel Frankfurt Opera

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Sofitel Frankfurt Opera

locationFrankfurt City, Frankfurt

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About Sofitel Frankfurt OperaAbout Sofitel Frankfurt Opera

Location

This hotel is located in the heart of Frankfurt am Main.

Facility

The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A fireplace creates a cosy atmosphere. There are a number of shops as well. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry, a page service and a hotel shuttle bus. Cyclists can make use of the bicycle storage area and hire service. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. In some rooms, a terrace provides additional space for relaxation. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, an alarm clock and WiFi are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. A sun terrace is a great place to while away the hours. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, brunch, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Sofitel Frankfurt Opera Amenities at Sofitel Frankfurt Opera

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

486

Very Good

135

Average

52

Poor

26

Terrible

27

Recent Reviews: 726

  • User:Road582813

    Trip type: Friends getaway

    horrible food

    rating05 Mar 2026

    Bar food - forget to eat something there . not a level of Sofitel at all ( please go and check Sofitel in Barcelona ) - i had once also dinner there - absolutely a disaster . my recommendation is to hire a proper cook and team .. Stephanie Wright, Marketing at Sofitel Frankfurt Opera, responded to this review Bonjour Road582813,Thank you for taking the time to share your feedback.We are very sorry to read that your experience with the food at our bar and during your dinner did not meet your expectations. Please accept our sincere apologies. Providing a high culinary standard is extremely important to us and it is disappointing to learn that we did not deliver the level of quality you associate with Sofitel.Your comments have been shared with our culinary and management teams for immediate review. Feedback such as yours is very valuable as it helps us identify areas where we need to improve and ensure we deliver the experience our guests expect.We would truly appreciate the opportunity to welcome you again and provide you with a much better dining experience in the future.Kind regards,Steffen OpitzGeneral Manager

  • User:ThorwaldVikingAsgaar

    Trip type: Business

    Sofitel Frankfurt Opera, Frankfurt / Germany

    rating17 Feb 2026

    GM S. Opitz and his great team are doing a fine job at this Sofitel in Frankfurt am Main, super close/facing the "Alte Oper" (Frankfurt's famous concert & event hall) and the Opera Square.The Sofitel Frankfurt Opera, opened at the end of 2016, I believe, with approx. 150 rooms, 30 suites, SPA, restaurants, conference - & ballrooms. It is located in the immediate vicinity of the Frankfurt Stock Exchange, numerous other financial institutions (Deutsche Bank, UBS Germany) and some of Germany's most well-known high-end shopping streets, e.g. Goethestraße and Freßgass. FO at check-in/out was professional & efficient, more German than French style and (free) smiling never killed anyone but I liked the efficiency....Rooms and bathrooms are super clean, nicely sized and quiet when facing the small park area.Did not use SPA, concierge team, Schumann's, nor breakfast during short stay.Uneventful, nice business stay. When in Frankfurt would stay here again. Stephanie Wright, Marketing at Sofitel Frankfurt Opera, responded to this review Bonjour ThorwaldVikingAsgaar,thank you very much for your detailed and thoughtful review of your stay at the Sofitel Frankfurt Opera.Your recognition of our team’s professionalism and efficiency at check in and check out means a great deal to us. Especially for business travelers, a smooth and well organized process is essential. At the same time, I have taken your remark about smiles to heart. You are absolutely right, efficiency and warmth should always go hand in hand. I am also pleased that you found your room super clean, well sized and quiet, particularly with a park facing view. I will gladly share your compliments with our housekeeping team.We would be delighted to welcome you back on your next visit to Frankfurt.Kind regards,Steffen OpitzGeneral ManagerS. OpitzGeneral Manager

  • User:Sue-Murray

    Trip type: Couples

    Fabulous!

    rating02 Jan 2026

    My husband and I chose the Sofitel for our final two nights before flying home to Australia.All I can say is -FABULOUS!The staff at Reception were very helpful and check in was easy and QUICK.Of course we were very happy with our Prestige Suite - which was beautifully appointed with full length mirrors - which are so handy when dressing to go out.The bathroom had his and hers sinks, a shower, bath and beautifully fragrant toiletries.We had a few room service meals which arrived hot, beautifully presented and in a timely manner.The hotel itself is well located - only 10 minutes walk to the shops.We arrived on New Year’s Eve and were delighted to find a bottle of bubbly and a tiered tray of berries and petit fours in our Suite.Additionally, the breakfast area is very attractive and the breakfast offering was what one would expect from a hotel at this price point.Well done everyone - we very much enjoyed our stay and only wished it was longer! Stephanie Wright, Marketing at Sofitel Frankfurt Opera, responded to this review Bonjour Ms. Sue Murray,thank you very much for sharing such a wonderful review following your stay with us. It was truly a pleasure to read how much you and your husband enjoyed your final nights in Frankfurt, and we are delighted that Sofitel Frankfurt Opera was part of your journey home to Australia.I am thrilled to know that you appreciated the warm welcome from our Reception team, the comfort and design of your Prestige Suite, and the thoughtful details throughout your stay.Your kind words are a great source of motivation for the entire team, and I will be sure to share your compliments with them all. We sincerely hope to have the opportunity to welcome you back again in the future.On behalf of the entire Sofitel Frankfurt Opera team, we wish you a happy, healthy and prosperous New Year, and safe travels wherever your journeys may take you.Warm regards,Steffen OpitzGeneral Manager

  • User:Sheba_Adams

    Trip type: Family

    Nice stay. Recommended.

    rating21 Dec 2025

    Nice location. Very nice and helpful staff. Extremely nicely sized room. Easy access to high street and restaurants nearby. Stephanie Wright, Marketing at Sofitel Frankfurt Opera, responded to this review Bonjour Sheba_Adams,Thank you very much for taking the time to share your wonderful review and for recommending Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed our prime location, the generously sized room, and especially the friendliness and helpfulness of our team.Your kind feedback is truly appreciated and serves as a great motivation for all of us to continue delivering memorable experiences to our guests.We wish you a joyful festive season, happy holidays, and a very Happy New Year filled with health, happiness, and very much look forward to welcoming you back to Frankfurt in the near future.Warm regards,Steffen OpitzGeneral Manager

  • User:DrProg_13

    Trip type: Couples

    A top place to stay

    rating11 Dec 2025

    Had a great 2 night stay at the Sofitel Frankfurt.It’s a true 5-star Sofitel for sure!The room was superb and the housekeeping team clearly take pride in their jobs as the room was always spotless.Breakfast was delicious with excellent choices, and again the team there were terrific.As we were there on a Sunday the main restaurant was closed, however, we were able to get room service delivered to Lilli’s Bar so enjoyed a really good Schnitzel whilst having a couple of drinks in a cool atmosphere.Check in and check out were a breeze, and the location is perfect - close to the centre but far enough away to be nice and quiet.Top stay. Stephanie Wright, Marketing at Sofitel Frankfurt Opera, responded to this review Dear DrProg_13,Thank you very much for sharing your wonderful experience at Sofitel Frankfurt Opera. We are delighted to hear that you enjoyed your two-night stay and that our rooms, housekeeping, and breakfast met your expectations.We’re glad you were able to enjoy a meal from room service at Lilli’s Barm, it’s great to know that you had a pleasant experience in our relaxed atmosphere.Your kind words about our location, check-in and check-out, and overall service mean a lot to us. We look forward to welcoming you back to Sofitel Frankfurt Opera for another memorable stay.Warm regards,Steffen OpitzGeneral Manager

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