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Steigenberger Icon Frankfurter Hof

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Steigenberger Icon Frankfurter Hof

locationFrankfurt City, Frankfurt

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About Steigenberger Icon Frankfurter HofAbout Steigenberger Icon Frankfurter Hof

Location

This luxury hotel is located in the heart of Frankfurt, at Kaiserplatz and very close to the River Main. Many of the top tourist sights, including Goethe's birthplace, the old opera house, the main sentry, the museum stretch, the roman castle and the shopping district are all to be found a few minutes’ walk away. Countless shops are to be found within 100 metres and nightclubs are 300 metres away. Public transport departs from stops just 100 metres away.

Facility

The hotel was built in 1876 and modernised in 2025. 41 suites, 130 single rooms and 150 double rooms are located on 6 storeys and can be reached by lift. Multilingual staff at the reception desk in the lobby are happy to answer any questions. A cloakroom, baggage storage service, safe and currency exchange service are available. Wireless internet access in public areas allows guests to stay connected. The hotel has wheelchair-accessible facilities. Additional amenities include a newspaper stand and a library. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Other services include a babysitting service, medical assistance, 24-hour room service (for a fee), an alarm call service, a laundry service and a page service. Complimentary newspapers are available. A business centre with projector, fax machine, a flip chart and pens and photocopier is available. Larger events can be organised with the help of the conference service.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds and children's beds are available upon request and for a fee. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. A selection of pillows ensures a comfortable stay. Bathrooms are equipped with a shower, a bathtub and a bidet. A hairdryer, a vanity mirror and bathrobes are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has 293 non-smoking rooms and 1 smoking room.

Sport

A sun terrace is a great place to while away the hours. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym and yoga. There is a wellness area with a spa, a sauna, a steam bath, a hammam and anti-ageing treatments and, for an additional fee, a beauty salon and massage treatments.

Meals

The dining area includes a café. Guests can dine in a cosy atmosphere at the restaurant (à la carte and air conditioning). A generous breakfast buffet guarantees a great start to the day. Lunch is served as à la carte, and guests can choose between à la carte and a set menu for dinner. Gluten-free meals, vegetarian dishes and vegan food can be prepared on request. The hotel also offers snacks. The show cooking is a particularly special attraction. The drinks menu includes a variety of alcoholic and non-alcoholic beverages, as well as international brands.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Steigenberger Icon Frankfurter Hof Amenities at Steigenberger Icon Frankfurter Hof

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

    • -

      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

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      Wellness facilities with private area

  • Meals

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      à la carte Dinner

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      à la carte Lunch

    • -

      Breakfast Buffet

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      Set menu dinner

  • Sport/Entertainment

    • -

      Gym

    • -

      Jacuzzi

    • -

      Massage

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Shopping opportunities

100 m

River

250 m

Nightclub

300 m

Train Station

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1760

Very Good

721

Average

336

Poor

149

Terrible

112

Recent Reviews: 3078

  • User:Paradise762537

    Trip type: Couples

    Amazing hotel!

    rating25 May 2026

    Staff, location, room quality, and bar were all outstanding. Highly recommend. Steigenberger Frankfurter Hof, Geschäftsführer at Steigenberger Icon Frankfurter Hof, responded to this review Dear Guest,Thank you very much for your wonderful feedback and your kind recommendation. We are truly delighted to hear that you enjoyed your stay with us and especially appreciated our staff, central location, room quality and bar experience.It is always a pleasure to receive such positive comments, and I will gladly share your compliments with the entire team. Your satisfaction is the greatest motivation for us.We sincerely hope to welcome you back again very soon for another outstanding stay.Kind regards,Stefan FrankGeneral Manager

  • User:Francoise M

    Trip type: Business

    Wonderful hotel in Frankfurt

    rating17 May 2026

    The best hotel in Frankfurt, with excellent staff. We booked the Presidential Suite and staff rooms and were very happy about our visit. I recommend Steigenberger Frankfurter Hof, Geschäftsführer at Steigenberger Icon Frankfurter Hof, responded to this review Dear Guest,thank you very much for your wonderful review and for choosing Steigenberger Icon Frankfurter Hof for your stay in Frankfurt.We are truly honored by your kind words and delighted to hear that you enjoyed your stay in our Presidential Suite and were so pleased with the service provided by our team. Your compliment describing us as the best hotel in Frankfurt means a great deal to all of us.Thank you as well for your recommendation. We sincerely look forward to welcoming you back again soon for another exceptional experience.Warm regards,Stefan FrankGeneral Manager

  • User:PelikanJ

    Trip type: Business

    Lobby and bar ok, room depreciated

    rating12 May 2026

    The hotel lobby is cozy and the bar has a very nice atmosphere; unfortunately my room was big but quite at least my room was simply depreciated, and intensively smelling cheap air freshener. you can't simply have 3* rooms in a 5* hotel. Steigenberger Frankfurter Hof, Geschäftsführer at Steigenberger Icon Frankfurter Hof, responded to this review Dear Guest,thank you for taking the time to share your feedback regarding your stay at Steigenberger Icon Frankfurter Hof.We are pleased to hear that you enjoyed the atmosphere of our lobby and bar area. At the same time, we sincerely regret that your room did not meet your expectations and that you were disappointed by its condition and the scent in the room.Please accept our apologies for the inconvenience caused. We fully understand your disappointment, especially when staying at a hotel with the standards and reputation we strive to uphold. Your comments regarding the room condition have been taken very seriously and will be shared with the relevant departments for careful review.We truly appreciate your honest feedback, as it helps us identify areas where improvements are needed. We would welcome the opportunity to restore your confidence in our hotel during a future stay and encourage you to contact us directly should your travels bring you back to Frankfurt.Warm regards,Stefan FrankGeneral Manager

  • User:Chris L

    Trip type: Couples

    Fantastic Hotel in a Great Location

    rating10 May 2026

    This hotel is a true gem. The location is top-notch if you want to be in easy walking distance to the city's Old Town and the general buzz and tourist attractions. Additionally, the rooms are very large and have all of he amenities one might want. FInally, the Saturday morning breakfast buffet is one of the greatest/largest I've ever seen, they truly had everything you might want to eat available.All in all, if you're looking for a great hotel with spacious rooms, this is a wonderful choice. Steigenberger Frankfurter Hof, Geschäftsführer at Steigenberger Icon Frankfurter Hof, responded to this review Dear Guest,thank you very much for your fantastic review and for sharing such detailed impressions of your stay at Steigenberger Icon Frankfurter Hof.We are delighted to hear that you enjoyed our central location and the easy access to Frankfurt’s Old Town and attractions. It is also wonderful to know that you appreciated the spacious rooms and the amenities provided for your comfort.Your special praise for our breakfast buffet truly means a lot to us. We are thrilled that it left such a memorable impression and ranked among the best you have experienced.Thank you once again for your kind recommendation. We sincerely hope to welcome you back again soon for another exceptional stay in Frankfurt.Warm regards,Stefan FrankGeneral Manager

  • User:Niveen B

    Trip type: Business

    good

    rating07 May 2026

    Location is perfect I loved the locationThe sitting area is beautiful Rooms are goodcleanliness ok Noise level bad the room was facing construction the duvet there was smaller than the bed i had to ask to supply duvet also they forgot to submit coffee and tea and the washroom amenities and i had to askI feel it is over priced Steigenberger Frankfurter Hof, Geschäftsführer at Steigenberger Icon Frankfurter Hof, responded to this review Dear Guest,thank you for sharing your detailed feedback with us. We are pleased to read that you enjoyed our central location, the sitting area and overall found the rooms comfortable.At the same time, we sincerely apologize for the inconveniences you experienced during your stay. We understand how disturbing the noise from the nearby construction work must have been and regret that the room setup and amenities were not fully prepared upon your arrival. This is certainly not the level of attention and comfort we aim to provide.Your comments regarding the duvet size, missing coffee, tea and bathroom amenities have been shared with the responsible teams to ensure better attention to detail in the future.We also appreciate your honest opinion regarding the value for money, as guest feedback helps us continuously improve our services and guest experience.We hope to have the opportunity to welcome you again and provide you with a much smoother and more enjoyable stay.Best regards,Stefan FrankGeneral Manager

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