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The Flag West M

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The Flag West M

locationFrankfurt City, Frankfurt

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About The Flag West MAbout The Flag West M

Location

This hotel welcomes guests in Frankfurt am Main.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. Guests may securely store their valuables in a safe. Guests will also find a tea/coffee station included among the standard features. Other features include a telephone, a TV and WiFi (no extra charge). Bathrooms are equipped with a shower and a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours. After an eventful day, guests can work out and recharge in the gym.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at The Flag West M Amenities at The Flag West M

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

116

Very Good

57

Average

19

Poor

19

Terrible

21

Recent Reviews: 232

  • User:E H

    Trip type: Business

    Perfect for business stays

    rating05 Jun 2026

    Convenient location near business district and short walk to city centre. Rooms are good value with big windows. Service is always good.

  • User:Suyeon P

    Trip type: Business

    Great client experience - good location and great staff!

    rating05 Jun 2026

    The experience was super comfortable and smooth from the very beginning. Youssef welcomed me with very warm smile and helpe me for the check-in. Everything was professional and kind. You made my day, thank you.

  • User:terrence_lau

    Trip type: Business

    Amazing hospitality

    rating05 Jun 2026

    The receptionist is great with hospitality and warm welcoming, Youssef is amazing

  • User:Anne R

    Trip type: Family

    Style over function

    rating27 Apr 2026

    My daughter and myself were visiting Frankfurt to attend a family party and booked a twin room. The sliding door of the toilet in our shared room did not fit the door frame, leaving a gap of probably 2 inches, making the person using the toilet visible to the other occupant of the room. This lack of privacy made sharing the room impossible and my daughter moved to another hotel the next day. The room looked very nice but was not functional - sliding doors heavy to move, hooks too small to hold items. There was no shelf or anywhere to place toothpaste, skincare items etc in the bathroom, even for one person, let alone two. The milk in our tea tray was off (it had turned solid) and had to be thrown away. I asked for an iron but it took so long to come I was late for the party. The a/c did not seem to be able to produce cool air, only hot. When I mentioned the lack of privacy to the Receptionist he advised I should get the Executive Suite next time! This was not a room to be shared with another person and I would not stay in this hotel again. Giada Mingrone, Guest Services / Front Office at THE FLAG West M., responded to this review Dear Anne R,Thank you for sharing your detailed impressions of your recent stay. We are genuinely sorry to learn that your experience did not meet expectations, particularly regarding comfort, privacy, and convenience.Our team aims to provide rooms that are both stylish and practical, and we regret that the layout and amenities did not support a comfortable stay for two guests. We also understand how important timely service and well-maintained in-room provisions are during a special occasion.For any future visit, our reception team would be pleased to guide you toward a room configuration that aligns more closely with your preferences and requirements. We strive to ensure each guest feels confident that their selected accommodation will suit their needs.We appreciate your feedback, as it helps us uphold the standards of service we aim to deliver. We hope to have an opportunity to welcome you again under more favorable circumstances.Best regards,The team at THE FLAG West M.

  • User:Thomaskrogh1972

    Trip type: Business

    Problems with cleaning!

    rating12 Feb 2026

    Booked for two nights. Stayed for one night. Got a room that was not cleaned and found out after an hour. Day after my new room was not cleaned before I left around 6pm. No apologies from staff. Not coming back. Giada Mingrone, Guest Services / Front Office at THE FLAG West M., responded to this review Dear Thomas,Thank you for sharing your experience with us. We are truly sorry to learn that your stay did not meet expectations and understand how disappointing this can be.We would like to clarify that our housekeeping schedule is set for every third day, reflecting our commitment to sustainable operations. Should guests require interim refreshes or additional amenities, our team is available to provide these upon request.Your feedback is valuable to us, and we remain dedicated to delivering a seamless and comfortable stay for all our guests. We hope to have the opportunity to better serve you in the future.Warm regards,the team from THE FLAG West M.

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