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The Westin Grand Frankfurt

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The Westin Grand Frankfurt

locationFrankfurt City, Frankfurt

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About The Westin Grand FrankfurtAbout The Westin Grand Frankfurt

Location

This hotel is located in the centre of Frankfurt. It lies in the vicinity of the Roemer and the nearest stop on the public transport network is Konstabler Wache. It is a mere 2 km to the railway station and Frankfurt airport is 12 km from the hotel.

Facility

The hotel has 371 rooms, including 9 suites and 156 single rooms, which are located on 6 storeys and are reachable by lift. Guests are warmly welcomed by multilingual staff (English, German, French) at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, room service, a laundry service, a hairdresser and a coin-operated laundry. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. A business centre with fax machine and projector is available.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. There is a poolside snack bar as well. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium.

Meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can indulge their palates at 5 restaurants (non-smoking, air conditioning and high chairs). Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at The Westin Grand Frankfurt Amenities at The Westin Grand Frankfurt

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Half Board

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Underground/Over ground Station

100 m

Bus Station

100 m

Shopping opportunities

100 m

Tourist Centre

800 m

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

94

Very Good

32

Average

14

Poor

11

Terrible

9

Recent Reviews: 160

  • User:wllim2509

    Trip type: Business

    Excellent stay

    rating28 May 2026

    Location is great as it is only within 10 minutes walking distance from two shopping malls. Check in was smooth. Staff were polite and very friendly. They speak very fluent English too. Breakfast was good. Overall, an excellent stay.

  • User:HQmadison

    Trip type: Friends getaway

    Oasis in Frankfurt

    rating25 May 2026

    Had an exceptional stay at The Westin Grand Frankfurt. From start to finish, the staff was incredible and accomodating. I wanted to especially recognize Dominik, Arabella, Livia (from the Front Desk Team), Pam (Breakfast Team), Harrison and Alexandra (Spa Team). The breakfast had great variety and was well prepared. Pam went out of her way to make me feel welcome and appreciated. The Spa is very well appointed with a great pool, sauna, steamroom, and massage treatment services. I particularly enjoyed the aroma therapy treatment with Alexandra. Her technique and approach provided much relief and relaxation. The WiFi was fast and reliable. The rooms were quiet (no street noise or hallway noise) and well lit with natural light. Arabella was very accomodating on providing running route recommendations. I also appreciated being able to mail my postcards from the front desk. Would absolutely recommend and stay again. Thank you Westin Team for making my stay in Frankfurt so memorable.

  • User:DLundegaard

    Trip type: Solo travel

    Great hotel with great location!

    rating05 May 2026

    Very clean hotel with a great central location. Staff is friendly. The room was spacious, clean and nice. So was the rest of the hotel. Easy check-in and easy check-out. Got my room almost two hours before official check-in time. It was much appreciated. Breakfast was great.The pool area I would call a playground. It’s not a place where you go swimming lanes even though it was possible. It was way too chaotic. It would have been appreciated if there had been someone responsible in the pool area who could control people's behavior there. And not least, make sure that people using the pool had taken a bath BEFORE jumping in! No keys for the lockers (they had disappeared) but was assured that there had been no stealing before. I would have preferred that the lockers could be locked. The gym was perfect! Stayed on the 5th floor facing the street. If there should be a next time I would ask for a room facing the other side. One can only wonder why a hotel renovated in 2022 hasn’t got soundproof windows towards the street. Could easily hear the cars passing by etc. It’s possible to take the train directly from the airport (FRA) to Konstablerwache station with line S9. The hotel is located 200 meters from the station. Hotel located 200 meters from the shopping street Ziel. Overall a great stay!

  • User:gingerfarm

    Trip type: Business

    Tom Tom Tom Tom Tom Tom Tom!!!!

    rating23 Apr 2026

    Tom the new students is very friendly. He also responsible and take care on his customers he is the best service part in the hotel and we would come back only for him. Tom made our experience unforgettable and our group look forward to him thriving in the hotel industry.

  • User:BrianCarrillo

    Trip type: Family

    Wife’s 40th birthday

    rating12 Apr 2026

    From checking in to check out to all the employees I had an interaction with were wonderful. On the morning of my wife’s birthday in the club lounge, they made a special arrangement for my wife and made it very special.. when we come back to Frankfurt we will definitely stay here again

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