Topas

Recent Reviews: 255

• User:Alya H

  Trip type: Solo travel

  Cozy in Frankfurt

  21 Oct 2025

  Cozy small hotel. Single room is small but has all you need. Staff is helpful and warm; Giovanna even went up with me when I thought I couldn't lock my door well. Breakfast is simple but enough to power you until lunch. Good value for money. Some reviews say the surroundings are not safe; it's nothing you don't see in any big city, but just be alert. It's worth it to be near the main train station and tram stop/.

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• User:fufaita

  Trip type: Business

  Very good place to stay

  21 Dec 2022

  Good things:- Very comfortable bed in a modern room. - Big table for laptop. - Big shower with soap that smells very good. - Quiet room even if facing the street. - The girl at reception looked for the correct address of my company for the invoice.- Perfect location for train station and to walk to the old town (that's when you'll cross the shady area with junkies, who are at the other side of the station - no problems around the hotel, you may be offered drugs if you're a man but as a woman I didn't have any problems when coming late at night).Not so good things:- You have to squeeze to use the toilet. - The light switches are not conveniently placed for easy reach. - The room was too hot but it's very complicated to open the window because the Venetian blinds cannot be pulled up. - First day I could have a chocolate milk for breakfast instead of coffee or tea, second day "there were problems with delivery".I recommend this hotel.

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• User:akh191

  Trip type: Couples

  Great receptionists !

  08 Dec 2022

  So helpful, Salem and other other receptionist really helped us when we left some glasses in a cab, thank you very much for being a great help...and the hotel is very nice as well, good sized room, decent bathroom, just what we wanted to get the early morning train..

• User:AngmohofArabia

  Trip type:

  Decent hote, unfortunately no customer hotel

  17 Oct 2022

  The hotel is located in the dodgy neighborhood of Frankfurt Central Station. It’s. 3 min walk from the station. The rooms are reasonably well appointed and clean. The problem I had was the poor customer service. I’ve sent an email pre arrival requesting for a quiet room; no response from the hotel. I did the same upon check in and was given a room facing the main road. It was too warm to sleep with a closed window, since the hotel does not have AC, so it was a very noisy night with drunken people on the street, traffic and delivery vans starting deliveries at 4am. The hotel wiould be a good option with some standards of customer service.

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• User:GlitzyTelfordite

  Trip type: Couples

  OK, security could be improved!

  13 Aug 2020

  We stayed for two nights in August. The room was basic but clean and spacious, with a particularly nice bathroom. Temperatures hit 37 degrees during our stay, and it’s worth noting that there is no aircon, but there was a large fan provided. Breakfast was simple but the staff in the breakfast room could not do enough for us and did a fantastic job, despite COVID restrictions. The hotel is within walking distance of lots of other sights to see in Frankfurt and just around the corner from the station - so convenient! The hotel itself is fine, but the surrounding area does not feel entirely safe. There were often large groups of young guys gathered, offering drugs, approaching people, shouting and playing loud music. While this wasn’t a huge problem walking around as a couple, I certainly wouldn’t have felt safe alone, particularly at night. To add to this, on several occasions, when returning to the hotel and asking for our key at reception, we were asked for the room number only. Other times, we were asked for our name too, but this never seemed to be checked against anything, which was a bit concerning.

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