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25Hours Hotel Hamburg Hafencity

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25Hours Hotel Hamburg Hafencity

locationHamburg, Hamburg

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About 25Hours Hotel Hamburg HafencityAbout 25Hours Hotel Hamburg Hafencity

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 170 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, sailing, a gym, a spa, a sauna and a steam bath.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

All major credit cards, including American Express, VISA and MasterCard, are accepted for payment.

Amenities at 25Hours Hotel Hamburg Hafencity Amenities at 25Hours Hotel Hamburg Hafencity

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Games room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Sailing

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1504

Very Good

520

Average

126

Poor

37

Terrible

32

Recent Reviews: 2219

  • User:colin w

    Trip type: Solo travel

    Nice quirky hotel in the new harbour area

    rating12 Feb 2026

    I chose the hotel for proximity to the Elbphilharmonie (it’s a very easy 10-15 minute walk). It’s modern and deliberately quirky; on the whole this works well (for me). Late night bar appreciated. Good shower, comfy bed. In addition I liked the ‘minibar included’ approach (2 beers, a cola, 2 waters and a small bar of chocolate) plus sauna (which I didn’t use); the breakfast was tasty (especially the coffee and bacon) but overpriced - there are cheaper alternatives nearby, but in house is most convenient. Take your choice. The area is very modern; at first sight I liked it; at second sight it seemed rather shallow but I think I’ll revisit at a different (sunnier) time of year to get a different perspective …. Patrick Moreira, General Manager at 25hours Hotel Hamburg HafenCity, responded to this review HelloThank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best,Patrick MoreiraGeneral Manager

  • User:Fathima N

    Trip type: Business

    Ahoy Travellers!

    rating11 Jan 2026

    The hotel stays true to its ship-inspired theme throughout—from the lobby and restaurant to the common areas and rooms—without feeling overdone. Everything is thoughtfully designed, tasteful, and practical. The rooms are clean, the beds are comfortable, and the bathrooms are well organized.The reception staff are exceptional. This was my first work trip to Hamburg, I emailed the hotel with several questions and received prompt, helpful responses every time. Communication was easy, as everyone spoke fluent English.The hotel is conveniently located across the street from a large shopping mall, with grocery stores and pharmacies just around the corner. I would definitely return. Patrick Moreira, General Manager at 25hours Hotel Hamburg HafenCity, responded to this review HelloThank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best,Patrick MoreiraGeneral Manager

  • User:217phoebem

    Trip type: Solo travel

    Incredible stay

    rating02 Jan 2026

    Incredible location and rooms are perfect! Special shout out to Oksana and Christina for the most amazing breakfast service! It’s a delightful watching people who actually enjoy their job Patrick Moreira, General Manager at 25hours Hotel Hamburg HafenCity, responded to this review HelloThank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best,Patrick MoreiraGeneral Manager

  • User:jennifermU549PB

    Trip type: Friends getaway

    Just brilliant and outstanding communication

    rating19 Aug 2025

    Just amazing - I have not even arrived to stay at the hotel but communication has been exceptional and a special shout out to Lando who have helped me sort out something even before I arrive - they have really made my day... Patrick Moreira, General Manager at 25hours Hotel Hamburg HafenCity, responded to this review HelloThank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best,Patrick MoreiraGeneral Manager

  • User:Nicolas S

    Trip type:

    Hamburg's finest! A convenient and fantastic hotel.

    rating12 Aug 2025

    25hours Hotel HafenCity is bold, hype, and effortlessly welcoming. Staff are truly friendly and amazing! With its vibrant interiors, imaginative design, and thoughtful details, it ranks among Hamburg’s most stylish destinations for both romantic stays and professional business meetings. It's a very convenient and great place to stay in Hamburg. Special mention to the fantastic breakfast. Patrick Moreira, General Manager at 25hours Hotel Hamburg HafenCity, responded to this review HelloThank you very much for your great review! We are very pleased that you enjoyed your stay with us and hope to welcome you back here in Hamburg soon! Best,Patrick MoreiraGeneral Manager

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