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Arthotel Ana Hafencity

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Arthotel Ana Hafencity

locationHamburg, Hamburg

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About Arthotel Ana HafencityAbout Arthotel Ana Hafencity

Location

The hotel is located only 2 km away from the city centre of Hamburg and the main railway station. By car or bus it takes less than 10 min to reach the centre. Guests can reach the Hafencity in about 10 min by car or taxi. The hotel is close to Elbe river and park.

Facility

Guests have a choice of 99 non-smoking rooms located in two 5-storey buildings with lifts. The friendly staff at the reception desk are happy to answer any questions. A cloakroom, a baggage storage service, a safe, a cash machine, a TV room, a laundry service and a smoke alarm are available. Amenities include a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Children can enjoy the playground. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park (for a fee).

Rooms

Individually adjustable heating ensures that rooms maintain comfortable temperatures. All rooms are carpeted and include a double bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower. Wheelchair-accessible rooms can also be booked. Family rooms are available for parents with children.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include a solarium. For a fee, guests can also enjoy a gym, a sauna and massage treatments.

Meals

Dining facilities include a restaurant (with high chairs), a breakfast room and a bar. For breakfast, lunch and dinner, guests serve themseves at the buffet or choose their preferred fare from the menu (for lunch and dinner). The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

All major credit cards, including American Express, VISA, Diners Club, JCB and MasterCard, are accepted for payment.

Amenities at Arthotel Ana Hafencity Amenities at Arthotel Ana Hafencity

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Café

    • -

      Car Park

    • -

      Cloakroom

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Playground

    • -

      Pub(s)

    • -

      Restaurant(s)

    • -

      Restaurant(s) with high-chairs

    • -

      Restaurant(s) with non-smoking area

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Packaged meals

    • -

      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      à la carte Dinner

    • -

      à la carte Lunch

    • -

      Breakfast Buffet

    • -

      Evening Buffet

    • -

      Lunch Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Massage

    • -

      Sauna

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

River

200 m

Golf Course

200 m

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Locationrating
  • Sleep Qualityrating
  • Roomsrating
  • Servicerating
  • Valuerating
  • Cleanlinessrating

Excellent

21

Very Good

80

Average

64

Poor

26

Terrible

24

Recent Reviews: 215

  • User:pawelchudzinski

    Trip type: Business

    Very poor quality

    rating10 Oct 2019

    Service at the reception desk was complety not helpfull. Quality of the rooms .... No comments. I do not recommend this hotel. The hostels have a higher standards than this hotel. Problems with...

  • User:pip0m0l0

    Trip type: Business

    Hotel room is fine, but air conditioning is not existing

    rating19 Aug 2019

    Stayed there 1 night only (luckily) and not able to sleep. Temperature outside was 15 deg celsius, while 26 deg celsius in the room. No air conditioning system and the only way would have been to...

  • User:bleki1

    Trip type: Solo travel

    Rude staff

    rating23 Mar 2019

    It took me 30 minutes to find my room, and it wasn't my problem. Three times I asked reception staff to show me which corridor to take, but all of them were busy talking to each other. I asked if...

  • User:mariapU6106YJ

    Trip type: Business

    No Thank you.....

    rating17 Jan 2019

    The personal is not clear, totally unfriendly, and the hotel need a lot of services that they don´t have. I was totally unhappy with a hotel which was not clean, not confortable and is far away from...

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