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Best Western Plus Hotel St. Raphael

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Best Western Plus Hotel St. Raphael

locationHamburg, Hamburg

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About Best Western Plus Hotel St. RaphaelAbout Best Western Plus Hotel St. Raphael

Location

This hotel is located a short walk from the centre of Hamburg.

Facility

The hotel has a lift and features 112 non-smoking rooms and a suite. English- and German-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A fireplace creates a cosy atmosphere. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, satellite television, a radio, a stereo system and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are provided. As an extra convenience, bathrooms provide cosmetic products. Family rooms are available for parents with children.

Sport

The hotel provides a number of options for sport and leisure. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, callisthenics and aerobics.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Best Western Plus Hotel St. Raphael Amenities at Best Western Plus Hotel St. Raphael

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

191

Very Good

313

Average

102

Poor

25

Terrible

12

Recent Reviews: 643

  • User:Robert M

    Trip type: Couples

    Wonderful stay at this hotel!!

    rating31 May 2026

    Fantastic experience.We was upgraded to a superior room by one of your fabulous Receptionists, Tamara Werbelow.Tamara couldn't do enough for us and was very pleasant and made the stay so much more enjoyable. A total credit to your company.The room was wonderful. Brill air con, very modern room with coffee maker and pilot in bathroom digital radio.Lovely bar too and option to buy alchohol and soft drinks for room.10 mins walk from Hamburg hbf.Absolutely cracking stay!!

  • User:R N

    Trip type: Couples

    Great location near HBF and nice staff

    rating19 Oct 2025

    About a 10-minute walk from Hamburg HBF. It can be a bit of a scrum getting out of the station, wow, busy. Yes, some street people along the way to the hotel but no problems. Check in was friendly and fast. We had a double bed junior suite room, 1 bedroom with door, separate living area with couch, work desk, coffee maker/tea, fridge, safe, sitting chairs and more. All good. Nice updated bathroom. King bed, decent blackout curtains, all good. Huge breakfast buffet, 22 Euros pp extra but worth it, after first day, ordered again. Very convenient services, bar in hotel, also beer in cooler and other stuff you can purchase and enjoy in your room and reasonable prices. Also, good location for self walking tour. Had a great stay would stay again if in Hamburg.

  • User:irisrieteh

    Trip type: Friends getaway

    Very good for its price!

    rating17 Jul 2025

    We booked a comfort plus room and because we did it quite early in advance, the price was amazing!The room was really big and we even had a great balcony!Most of the staff was really helpful, we had only an issue with being able to park our car on day 2 (a shame they can't keep your spot) and the first woman didnt really help but then a man in staff helped us really well with finding a new spot.Bathroom was tiny but really clean.Would definitely recommend.

  • User:Katja x

    Trip type: Solo travel

    Excellent hotel - great value

    rating16 Aug 2024

    Loved the hugeTv and the fast wifi. Very happy with my stay & will return. I appreciated the efficient staff. Staff super nice & helpful. The area is not the nicest, but I lived in HH and please do not worry, it’s safe. It’s also only a 19min walk to the central station. Britta Mietzner, Sonstige at Best Western Plus Hotel St. Raphael, responded to this review Dear katjapedro,Thank you very much for your nice review. We are happy that you had a good time in hamburg and look forward to welcoming you again soon.BEST regards,Britta Mietzner

  • User:SusanneSvensdotter

    Trip type: Family

    Good stay-over in Hamburg

    rating27 Jul 2024

    The hotel was very comfortable and not too far from Hamburg Central train station (15-20min walk).The entry level has a lounge and a small bar, which looked very cosy.The staff was very nice and the breakfast was ample.The only thing we missed was a family room/suite for 2 adults and 2 teenagers. Britta Mietzner, Sonstige at Best Western Plus Hotel St. Raphael, responded to this review Dear SusanneSvensdotter,Thank you very much for your great review. We are happy that you enjoyed your time with us and had a good time in hamburg.Looking forward to welcoming you again soon.Kind regards,Britta MietznerDirektionsassistentin

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