tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homegermany

Best Western Raphael Hotel Altona

images

View Gallery

image url
image url

Best Western Raphael Hotel Altona

locationHamburg, Hamburg

Share this Dealshare

About Best Western Raphael Hotel AltonaAbout Best Western Raphael Hotel Altona

Location

This hotel is located about 3 km from the centre of Hamburg.

Facility

The hotel has a lift and features 43 non-smoking rooms. English- and German-speaking staff at the reception desk in the lobby are happy to answer any questions. A baggage storage service, a safe, a TV room, a library, a laundry service, a fax machine and a smoke alarm are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee).

Rooms

Rooms are equipped with central heating. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

There is a bar on the premises. A continental breakfast buffet and lunch are served every day.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Best Western Raphael Hotel Altona Amenities at Best Western Raphael Hotel Altona

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Bicycle Cellar

    • -

      Car Park

    • -

      Foyer

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      Housekeeping only upon request

    • -

      Hygiene training for staff

    • -

      Packaged meals

    • -

      Protective equipment for employees

    • -

      Protective hygiene screens

    • -

      Sanitiser dispenser

    • -

      Social distancing regulations

    • -

      Time interval between room bookings

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Continental Breakfast

  • Sport/Entertainment

    • -

      Sauna

    • -

      Steam bath

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

38

Very Good

130

Average

46

Poor

10

Terrible

1

Recent Reviews: 225

  • User:Gemma M

    Trip type: Friends getaway

    Comfortable stay in a convenient location

    rating26 May 2025

    The room was spacious, quiet, and very comfortable. The bathroom was also large and featured a window, which added a nice touch of natural light and ventilation.The staff were extremely friendly and helpful, offering great suggestions for walking routes and restaurants nearby. Overall, the hotel offers a very good value for the price. I would definitely recommend it to anyone visiting Hamburg.

  • User:Odyssey40191032603

    Trip type:

    Good affordable hotel

    rating02 Aug 2023

    This is a good affordable hotel, I spent one nigth here alon. Be ware that it is a 2/3-star hotel. You get what you are paying for. Helpful staff, good but small room. Cleaning is good, bed is good. There is parking in the back if yoyu need this. It is close to Altona Bahnhof which was important for me. Here you have direct access to the S-bahn network. I did not try breakfast or any services provided by the hotel with the exception of WiFi.

  • User:FTAList

    Trip type: Couples

    Super location, quirky room

    rating20 Oct 2022

    I'm glad to have experienced the Rafael. Parts of it felt foreign to me, but it all worked out.First of all, the Rafael's location is superb. A short walk to the Altona Hbf connects visitors to anywhere in Hamburg or beyond. I picked this place because of a national holiday following a Sunday - most businesses were closed both days, but the train station's groceries and other stores were still open.Our room had a full-sized bed made of two twins pushed together, and there was sheets and blankets for each twin rather than a single, wider bed. There was a short step up to the bathroom, which caused a bit of cursing in the middle of the night. The room included a small fridge, which came in handy, but there were no ice facilities that I could find. A very nice little lounge area near the lobby had books, plenty of room to read them, and drinks for sale.Light noise through the closed window came from pedestrians on the sidewalk (lots of rolling luggage) as much as the huge trains coming and going. We slept well at night.Next time we're in Hamburg, I'll be looking to stay at the Rafael again.

  • User:rcote75

    Trip type: Solo travel

    Decent hotel for three nights in Hamburg

    rating16 Jun 2022

    This is a good hotel option for being close to a train station, which also has taxis when available. The hotel itself is good. My room pretty much looks like the first pictures room. There is no AC but the windows open (no bugs!) and there is a fan in the closet. The bathroom is roomy but the shower is small. For Americans- there are no wash clothes- typical so I brought one of those spongellé things w me. The bathroom has a soap dispenser by the sink and a shampoo dispenser in the shower. The room had a bottle of water in it along w some cookies/small treats. The elevator/lift goes to the third level so if you are on the 4th level, be prepared to take the stairs from 3. Breakfast is nice and the coffee is hot and plentiful!The black out curtains, double layer, are amazing. My room is on the sun rise side and I never knew what time it was in the morning. I kept the curtains closed to keep the sun/heat out for a few hours. I can’t hear anything in the hallways or other rooms and the hotel is sold out.

  • User:Pantelis2017

    Trip type: Business

    Very good business hotel

    rating08 Nov 2019

    Very good business hotel when visiting Hamburg close to the metro and in a nice area...The hotel is clean and the breakfast and people working in the hotel very decent! They also have good retention of staff which is always a good sign! ChristianLembke, Verkauf at Best Western Raphael Hotel Altona, responded to this review Dear Pantelis2017, Thank you very much for your great evaluation of our hotel. We are happy that you enjoyed your stay with us! Furthermore we are also glad to read that you were satisfied with our service. We hope to welcome you back again and send you best wishes, your team from Best Western Raphael Hotel Altona

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot