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Citadines Michel Hamburg

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Citadines Michel Hamburg

locationHamburg, Hamburg

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About  Citadines Michel HamburgAbout Citadines Michel Hamburg

Location

This hotel is located right in the heart of Hamburg.

Facility

The apartment hotel has a lift and features 127 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service, a safe and a drinks machine are available. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a babysitting service on request, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning, central heating and a fan. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. A fully-equipped kitchenette with a refrigerator, stovetop, microwave, tea/coffee station and dishwasher, as well as a complete set of utensils, is a standard feature. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio, an alarm clock and WiFi are provided as well. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

There are many ways to relax or stay active at the apartment hotel, including cycling/mountain biking, a gym, callisthenics, aerobics and a spa.

Meals

There is a breakfast room on the premises. A continental breakfast buffet guarantees a great start to the day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Citadines Michel Hamburg Amenities at Citadines Michel Hamburg

  • Facilities

    • -

      Air conditioning

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

    • -

      Pets

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Cycling/Mountain Biking

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      Gym

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

360

Very Good

220

Average

36

Poor

9

Terrible

7

Recent Reviews: 632

  • User:SantaFean-7

    Trip type: Couples

    Best value and great location

    rating25 Sept 2025

    We stayed five nights and used nearby grocery and bakery for breakfast provisions so we could have what we wanted. Good soundproofing when windows are closed. One big demerit that really makes this a 4.5: the AC is minimally effective. We stayed mid-September and the AC had high, med, low levels, but the fan at high speed was below low throughput anywhere else. You could open windows if you needed to, but then you take your chance with bugs and noise. We were OK because we hit a cool, sometimes rainy week, but I don’t know if I’d stay if temps were high (though maybe it never gets hot there?). We found it a good central location to visit the areas we were interested in. Having checked other central accommodations, this seemed the best value. Note they have a very small underground parking garage that you must reserve if you plan to have a car. Serhat Solmaz, Geschäftsführer at Citadines Michel Hamburg, responded to this review Dear SantaFean-7,Thank you very much for taking the time to share such a detailed review of your stay with us. We’re delighted to hear that you enjoyed our central location, the convenience of nearby shops and bakeries, and the soundproofing of our rooms. It’s also great to know that you found the value of our accommodation favorable compared to other options in the city center.At the same time, we’re very sorry to read about your experience with the air conditioning. Your feedback is valuable, and we will make sure to review the performance and settings to improve the comfort of our guests, especially during warmer periods.We also appreciate your note on the underground parking. With only a limited number of spaces, reserving in advance is indeed necessary – we’re glad you highlighted this for future guests.We hope to have the pleasure of welcoming you back on your next trip to Hamburg and provide you with an even better experience.Best RegardsSerhat SolmazAsst. Residence Manager
  • User:ΣΤΑΜΑΤΙΑ Τ

    Trip type: Business

    Excellent

    rating11 Sept 2025

    Excellent place:comfort apartment with all amenities, excellent location:really close to all interesting places,friendly staff, free of charge coffee at any time. Serhat Solmaz, General Manager at Citadines Michel Hamburg, responded to this review Dear _I782HZ,thank you so much for your wonderful feedback! We’re delighted you enjoyed the comfort of the apartment, our central location, and the complimentary coffee. Your kind words about our staff mean a lot to us. We’d love to welcome you back anytime!Best regards,
  • User:Ness321

    Trip type: Family

    Comfortable and well located

    rating25 Aug 2025

    Well located, clean and comfortable with good sized rooms and functional kitchenette (inc dishwasher). Our room was by a busy road, but the soundproofing is good, so we didn’t have a problem with noise. Nice to have coffee/tea available in reception 24/7.The studio- sized apartment isn’t ideal if you are planning to eat in a lot - only one chair, and one comfy chair. Serhat Solmaz, General Manager at Citadines Michel Hamburg, responded to this review Dear Ness321,Thank you for sharing your experience with us! We are pleased to hear that you enjoyed our well-located, clean, and comfortable accommodations, and that the soundproofing effectively minimized any noise from the busy road. It's great to know that you appreciated the functional kitchenette and the availability of coffee and tea in the reception area 24/7.We appreciate your feedback regarding the studio-sized apartment and the seating arrangements. Your comments are valuable to us as we strive to enhance our guests' experience.We hope to welcome you back in the future for another enjoyable stay.Warm regards,
  • User:damieno370

    Trip type: Friends getaway

    Nice

    rating29 Oct 2024

    We were here on a lads break for a short weekend,apartments were spacious and clean, right in the middle of everything,coffee and tea were free all day,staff were polite and helpful,Would recommend for a weekend break,bring earplugs for the church bells Serhat Solmaz, General Manager at Citadines Michel Hamburg, responded to this review Dear Damien370,Thank you for your compliments about our serviced residence during your recent stay. We are happy to hear that you have enjoyed our facilities and service. We hope you will stay with us again. Best regards,
  • User:Meander60291844293

    Trip type: Couples

    Nice hotel in Hamburg

    rating08 Aug 2024

    We visited Hamburg to see the Christmas markets and chose to stay here as was close enough to the centre of Hamburg.Nothing bad to say about this hotel. We never spent much time apart from sleeping. The rooms and hotel were overall clean. Would recommend this hotel to anybody who wants to visit Hamburg. Serhat Solmaz, General Manager at Citadines Michel Hamburg, responded to this review Dear Guest, Thank you very much for your booking and your lovely feedback. We are very pleased to read that you had a lovely stay in our hotel and that we were able to fulfil your expectations. We will be happy to share your lovely review with our team. We look forward to welcoming you back to our hotel for another stay in Hamburg.Best regards from Hamburg, your Team from the Citadines Michel Hamburg

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