Garner Hotel Hamburg - Graf Moltke

Recent Reviews: 574

• User: Debbie V

  Trip type: Couples

  Dump

  Whst was IHG thinking? Skidrow? Flophouse? Homeless outside? No lobby inside to wait. What a dump. Go elsewhere IHG Service, Guest Services / Front Office at Garner Hotel Hamburg, responded to this review Hi Debbie V,Thank you for staying and sharing your experience at our Garner Hotel Hamburg - Graf Moltke. We appreciate you as one of our guests!We're committed to providing you with the best… Read moreWhst was IHG thinking? Skidrow? Flophouse? Homeless outside? No lobby inside to wait. What a dump. Go elsewhere IHG Service, Guest Services / Front Office at Garner Hotel Hamburg, responded to this review Hi Debbie V,Thank you for staying and sharing your… Read more

• User: Claire A

  Trip type: Friends getaway

  Excellent value, comfortable and clean room, pleasant location.

  Comfortable bed in a clean room, with a nice bathroom. I liked the decor, both in the room and down the staircase. My room was towards the back overlooking an internal courtyard and was really quiet. We saw no dodgy people outside the hotel (as mentioned in other reviews) and felt safe arriving back late evening (two middle-aged women). There were a lot of other tourists around. Excellent value fo… Read moreComfortable bed in a clean room, with a nice bathroom. I liked the decor, both in the room and down the staircase. My room was towards the back overlooking an internal courtyard and was really quiet. We saw no dodgy people outside the hotel (as mentioned in ot… Read more

• User: marcor66

  Trip type: Friends getaway

  Hotel close to station in need of renovation.

  This hotel is located across the street from the central station, but it is worn down. Our room was quiet and clean, but needed a new bathroom very badly. The breakfast buffet was delicious but pricey, and tickets must be bought in the reception manned by a not very helpful or friendly staff. Elevator. IHG Service, Guest Services / Front Office at Garner Hotel Hamburg, responded to this review… Read moreThis hotel is located across the street from the central station, but it is worn down. Our room was quiet and clean, but needed a new bathroom very badly. The breakfast buffet was delicious but pricey, and tickets must be bought in the reception manned by a no… Read more

• User: CX1812

  Trip type: Family

  The place is not managed well.

  I give two stars only because of the excellent location.We checked in in the evening. The next morning, we found that there was no water. This was solved in about an hour.On our second morning, there was no water - again. No shower, no flushing the toilet. (The coffee machine in the breakfast room predictably did not work.) We went outside for the day. When we returned in the evening, there was no… Read moreI give two stars only because of the excellent location.We checked in in the evening. The next morning, we found that there was no water. This was solved in about an hour.On our second morning, there was no water - again. No shower, no flushing the toilet. (Th… Read more

• User: Seaside14565653600

  Trip type: Couples

  Don’t stay here

  The only reason it got a two and not a one was the quality of breakfast and the room was clean.Check in is arduous, by far the longest I’ve ever had, staff act like you’re an inconvenience.Our room was tiny for two people, yo had to walk sideways into the bathroom if you got out of bed on the right hand side,the TV didn’t work and wasn’t rectified once we had reported the problem, for some reason… Read moreThe only reason it got a two and not a one was the quality of breakfast and the room was clean.Check in is arduous, by far the longest I’ve ever had, staff act like you’re an inconvenience.Our room was tiny for two people, yo had to walk sideways into the bath… Read more