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Holiday Inn Hamburg - Berliner Tor

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Holiday Inn Hamburg - Berliner Tor

locationHamburg, Hamburg

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About Holiday Inn Hamburg - Berliner TorAbout Holiday Inn Hamburg - Berliner Tor

Location

This hotel is located in the centre of Hamburg.

Facility

Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a car hire service, room service, a laundry service and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. Further amenities include an ironing set and a trouser press. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests will also find slippers in their rooms. Bathrooms are equipped with a shower. A hairdryer, a vanity mirror and bathrobes are provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a refreshing swim in the outdoor pool area. There are many ways to relax or stay active at the hotel, including golf, a gym, a spa and a sauna. A casino offers fun and entertainment.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. In addition, special catering options and snacks are available. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Holiday Inn Hamburg - Berliner Tor Amenities at Holiday Inn Hamburg - Berliner Tor

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Casino

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Service

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Golf

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      Gym

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      Outdoor Pool(s)

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      Sauna

LocationLocation

Map preview

Around this property:

Centre

3 km

Beach

10 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

22

Very Good

36

Average

12

Poor

9

Terrible

11

Recent Reviews: 90

  • User:class_trav

    Trip type: Business

    Average level, poor gym.

    rating11 Nov 2025

    The room is ok, was clean. Although i turned off the aircon, nothing changed and it was quite cold all night. The gym is a joke, even they dont have a treadmill. Just some dumbbells and not too effective machines. Didnt try the breakfast, no opinion.

  • User:ShamsulS

    Trip type: Solo travel

    Great stay

    rating01 Oct 2025

    Another excellent stay at a Holiday Inn hotel. Beautiful hotel. Nice clean rooms. Great staff. One U Bhan stop away from the Hauptbahnhof central train station. Great staff.

  • User:CR2015BXL

    Trip type:

    Happy

    rating08 Aug 2025

    Stayed here for one night before a flight. Clean, quiet and modern hotel. Rested very well-nice bed and big shower. Loved the shower gel, lotion etc. Had such a quiet room. Aldi is within walking distance. Did not take breakfast. Excellent gym. Only downside is construction everywhere around so extremely difficult getting there by walk after coming by public transport to Berliner Tor.

  • User:henricea2015

    Trip type: Solo travel

    Quiet and modern

    rating13 Apr 2025

    Nice and quiet hotel. Lively rooms with kettle and coffee/tea and great shower even with body lotion. Breakfast was outstanding and wifi was strong. The sustainability policy of the hotel means that rooms will only be serviced from second day onwards. It was not until 18:00 on my second day before someone knocked on my door to ask if my room needed cleaning . As I was leaving the next day at 6:30 I just gave him a set of dirty towels. This and the fact that there are no restaurants near the hotel make it less than a 5. The nearest restaurants are a s/u-bahn away and the s/u-bahn stop is about 8 minute walk .

  • User:Don K

    Trip type: Family

    Good experience overall

    rating08 Mar 2025

    This hotel was a great pick for my three kids and I on our wintertime visit to Hamburg. We got two connecting rooms with a king size bed in each. The rooms had lots of space, and a fridge in both to hold our variety of leftovers that come from kids ordering meals at restaurants.The hotel staff was welcoming and friendly from check-in through checkout, although the restaurant staff was slightly less welcoming. We ate at the restaurant every morning and once for dinner, and the breakfast buffet was outstanding! They also had a really good fruit juice that my kids and I could not get enough of.The rooms themselves were comfortable: the beds were soft and supportive, the showers had good water pressure, and everything felt really clean.The hotel is about an eight minute walk from the Berliner Tor train station, which felt long the first night of arrival because it was drizzling, but we got used to the distance really quickly. but get ready to carry your bags up and down stairs.For some reason, we thought this hotel had a pool, we packed our swim trunks, but that was an incorrect assumption that we had gained from a blog article.

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