Holiday Inn Hamburg - City Nord

Recent Reviews: 279

• User: Johnson w

  Trip type: Family

  #1104 is quite nice and with large beds.

  Checked in at 14.35, was told by Sandra, our room wasnt ready, anyways waited 5-7 min filling in formulars etc.Then she mentioned our room is ready ! Not alot info from her side other than i asked her the parking rules here, so just outside the hotel on the right side is free of charge, and also those opposite side as well, if you see the parking machines those cost money, so therefore first come… Read moreChecked in at 14.35, was told by Sandra, our room wasnt ready, anyways waited 5-7 min filling in formulars etc.Then she mentioned our room is ready ! Not alot info from her side other than i asked her the parking rules here, so just outside the hotel on the ri… Read more

• User: Brett S

  Trip type: Family

  Not the Customer Service hotel.

  Family trip with 5 year old boy and wife. Firsty the car park prices. 27 euro a day. Rip off. The fridge in our room was not working. I informed reception straight away, they told me it did work, i just needed to wait. Next morning, still not working, told reception again. That night still not working, I called reception and they said it was broken. They didn't contact me to ask what I'd like to d… Read moreFamily trip with 5 year old boy and wife. Firsty the car park prices. 27 euro a day. Rip off. The fridge in our room was not working. I informed reception straight away, they told me it did work, i just needed to wait. Next morning, still not working, told rec… Read more

• User: johannabI9567KJ

  Bad experience from a Holiday Inn member

  Not recommended. Rooms are so hot, staff won’t let you adjust temperature. Staff at the breakfast restaurant very rude. TV channels are all in German, you can only find 1 channel from London.This Hotel is not U.S. friendly. Julia W, Gästeservice/Empfang at Holiday Inn Hamburg - City Nord by IHG, responded to this review Dear Johannabl9567kj,Thank you for your honest review. We apologize that… Read moreNot recommended. Rooms are so hot, staff won’t let you adjust temperature. Staff at the breakfast restaurant very rude. TV channels are all in German, you can only find 1 channel from London.This Hotel is not U.S. friendly. Julia W, Gästeservice/Empfang at… Read more

• User: marasfly

  Trip type: Business

  It’s a nice hotel but

  It’s a nice hotel, with clean room (but without any complimentary bottle water), fully equipped but some things need to be changed. For example, the food in the restaurant is poor, low quality and expensive. I ordered a club sandwich 17€ and they brought me a small quarter toast with no French fries. Please see the picture below. As soon as I told it to the employees of restaurant they gave me a l… Read moreIt’s a nice hotel, with clean room (but without any complimentary bottle water), fully equipped but some things need to be changed. For example, the food in the restaurant is poor, low quality and expensive. I ordered a club sandwich 17€ and they brought me a… Read more

• User: FFM9

  Trip type: Family

  Excellent HI despite out of center location

  A vview is located north of city, 20mns drie to the Elbe and fish market, not an issue considering the price difference and the quality of the venue.It is a high rise tower of 18th floor, walking distance to Sbahn and with plenty street parking and their own underground parking with 2 e-chargers (7kW only) charge is included in the parking fee (27€) at the time of our stay. Word to mgmt : More cha… Read moreA vview is located north of city, 20mns drie to the Elbe and fish market, not an issue considering the price difference and the quality of the venue.It is a high rise tower of 18th floor, walking distance to Sbahn and with plenty street parking and their own u… Read more