Hotel Engel

Recent Reviews: 137

• User:Inspiration601494

  Trip type: Couples

  No bathroom fans

  16 Nov 2025

  Nice enough but dated hotel. Privately owned. The layout is kinda weird as they kept adding buildings over the years. Rooms were updated over the years but not still look dated, especially the bathrooms. That said, the hotel is well taken care of, and very clean. Biggest downside for me was that the bathrooms do not have a fan. After you do your business, expect the bathroom to be out of commission for your partner (and maybe yourself) for a few hours. Parking is not great either, you have to weasel around oddly drawn parking spots to find yourself a spot.

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• User:Sarah_334

  Trip type: Solo travel

  An unexpected lovely hotel

  29 Apr 2025

  Having missed my friends funeral after a cancelled flight I rebooked to visit her family. I booked here because it’s close to the airport for an early departure. I only had two nights and one day in Germany but I was thankful for this hotel. When I arrived I was greeted by a lovely man on reception who spoke to me in English well. He even knew my name before I said. He explained how breakfast worked and even offered to book a taxi for my departure. He even poured my beer when I returned to the bar after checking in. All the staff were friendly. My room was large! Nice clean bath room, bed very large and plenty of storage with a large TV and sparking water. I slept well here. No noise not even being close to the airport. I could smell the breakfast in the hallway outside the room but that made me excited for it. Breakfast is a laminated ticket. If you don’t have breakfast you return the ticket and only pay for what you use. But WOW what a breakfast. So much choice, teas, coffees, juice, cereal, fruit, cold meats, cheese, eggs, roll mop fish, meatballs, burst sausages, bacon, pate, jams and a variety of bread and pastries. It was amazing. Location was good, 10 minute taxi to the airport. 10 minute walk to the tube underground. Close by was a local pub, a local supermarket and Lidl. The whole neighbourhood is quiet but quirky. I would happily stay here again as they made me feel at home and so welcome. Thank you for looking after me.

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• User:HannesxdB

  Trip type: Business

  Extremely noisy!

  14 Oct 2024

  I was staying here for a business trip for a convention. The walls seems dramatically thin, making you hear just about everything going on in the rooms below, above and next to you as well as the hallways. Sleep became a rarity. Also worth mentioning that it is in very close vicinity to the airport, adding to the already extreme noise floor.The rooms itself are okay. They're clean but nothing fancy given it's interior.Hotel staff were very friendly and professional, so that's a plus. However, I absolutely won't be attending this hotel again!

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• User:391tcf

  Trip type:

  Older hotel with very friendly staff

  06 Nov 2021

  The first thing that stood out to me was the very friendly reception staff. They were on the ball with giving us the HamburgCard and were very accommodating when we asked for a different room for a guest with a wheelchair.I noticed a common 'theme' of spiderwebs in the main areas. The furniture in the hotel is also a bit older. The rooms themselves were clean though and the beds and pillows quite comfortable.This hotel consists of three houses joined together. Depending which route you choose to get to breakfast, it is a bit awkward with COVID at the moment, having to touch so many doorhandles since the doors don't open automatically.There were plenty to choose from for breakfast, the coffee however wasn't that great.We also visited the restaurant one night and the food was delicious.Overall, if you are sightseeing Hamburg, I would definitely recommend this hotel, especially for the price. You can reach the subway within 15minutes. If you are here by car the hotel is also great as it has free parking and you can reach downtown Hamburg within 20-30 minutes. Tim Wischmann, Gästeservice/Empfang at Hotel Restaurant Engel, responded to this review Dear 391tcf,thank you for taking the time to review your recent stay with us.We are delighted that you enjoyed your breakfast experience and time in our Pappillon restaurant and pleased that the team were able to impact your stay and look forward to welcoming you back in the near future.Do stay healthy and all the best, your team from Hotel Engel

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• User:staceymbe

  Trip type: Couples

  Great location - issues with noise

  30 Aug 2021

  A bit of a mixed bag - the hotel is very well located in a beautiful suburb. Very little traffic and beautiful running just half a mile away. The U2 is a direct ten minute walk and straight into the city centre from there. We didn’t eat dinner or breakfast at the hotel so can’t comment on food. We did have an issue with noise, we stayed on the ground floor next to one of the function rooms and on the Saturday night there was a big party which we couldn’t drown out even with both doors to the room closed. It went on very late into the night, even a warning about this would have been appreciated as it kept us up. Our room also picked up plumbing noise and whenever a toilet was flushed we could hear it in our room. We could also hear breakfast being set up from five in the morning. All in all we struggled to get a good nights sleep on any of the three nights so wouldn’t return to this hotel. We may have just been unlucky with the room. Tim Wischmann, Gästeservice/Empfang at Hotel Restaurant Engel, responded to this review Dear Staceymbe,Thank you very much for taking your valuable time to write us a lengthy review.We are happy to read you liked the location of our hotel close to Hamburg Airport and the Barclaycard Arena.Very sorry to see you that you did not like the room you have been allocated. As you can appreciate it not possible for the hotel to control the noise people make when using our function rooms. Did you ask our helpful reception team for a room change? If the hotel wasn't sold out they would have given you a room change to asure you a good night sleep.We greatly appreciate your feedback as this gives us the opportunity to improve on our guest satisfaction and we hope that you will consider us again on your next travel to Hamburg.

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