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Ibis Hamburg Alster Centrum

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Ibis Hamburg Alster Centrum

locationGermany, Hamburg

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About Ibis Hamburg Alster CentrumAbout Ibis Hamburg Alster Centrum

Location

This modern hotel is situated at the heart of Hamburg. This hotel is centrally situated close to the Außenalster and Binnenalster. A stop for public transport is situated approximately 300 m away whilst the main train station and the pedestrian zone lie within 400 metres of the hotel.

Facility

165 rooms are located on 5 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include medical assistance, room service and a laundry service. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a double bed. Children's beds can be requested for younger guests. A safe and a desk are also available. Further amenities include an ironing set and a trouser press. Equipped with a direct dial telephone, a TV, a radio and WiFi (no extra charge), the rooms provide many ways for guests to stay connected and entertained. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

A sun terrace is a great place to while away the hours.

Meals

Dining facilities include a non-smoking restaurant, a dining room and a bar. Breakfast and lunch offer culinary delights every day. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA and MasterCard.

Amenities at Ibis Hamburg Alster Centrum Amenities at Ibis Hamburg Alster Centrum

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Restaurant(s) with non-smoking area

    • -

      Room Service

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      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Public Transport

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

340

Very Good

775

Average

335

Poor

85

Terrible

50

Recent Reviews: 1585

  • User:Trekker2020

    Trip type: Family

    Good location and great staff

    rating14 Sept 2025

    The hotel is perfectly located. Close to the lake, the train station and a lovely district. The room is small but comfy and the cleaning staff did a great job! Very friendly front desk staff. We spent few days here and loved it. We were in room 124, which has a partial lake view. Will certainly be back!

  • User:sofie K

    Trip type: Business

    It was very good for a one night stay, the room was clean and tidy, attentive staff, we also had a nice time at the bar,

    rating21 Jul 2025

    It was very good for a one night stay, the room was clean and tidy, attentive staff, we also had a nice time at the bar, it is a very nice place for a business trip to Hamburg, I think I will come back again..

  • User:HUM1923markh

    Trip type: Friends getaway

    Nice hotel in a good location

    rating08 Jul 2025

    We parked in the hotels underground car park which was large and safe there was a charge for parking which is understandable and normal ! Check in was quick and easy and the staff were all friendly and professional! The rooms were typically Ibis size rooms and the bathroom was totally adequate! Shower in the bathroom kept twisting around but with some jigging about I got it to stay facing me. The rooms had was with a wide balcony overlooking the street below which was a nice find. I do think a kettle in the room with some tea and coffee would have been nice for the price paid, To be fair there was coffee available in reception for €2 euros a cup which is ok ! Breakfast was nice and fairly quite a good selection was available and it tasted fresh too. Check out was perfect and face and we left the car park without any issues ! A nice hotel with nice staff in a good location.

  • User:Colin M

    Trip type:

    Top location

    rating20 Jun 2025

    This hotel is within easy walking distance of the central station, the Alster and downtown attractions. We didn't have breakfast because we felt it was vastly overpriced. So, we were grateful for the coffee machine in the foyer. Staff were very obliging; for example, there was no problem getting extra pillows, change for the coffee machine and helping out in the odd occasion when the coffee machine stopped working.

  • User:Tasmanfever

    Trip type:

    Spacious room , great location

    rating04 Jan 2025

    Hotel is walking distance to Hamburg HBF and shopping streets. It is on a quite street and noise from train tracks on the back is minimal.

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