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Ibis Hamburg City Hotel

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Ibis Hamburg City Hotel

locationHamburg, Hamburg

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About Ibis Hamburg City HotelAbout Ibis Hamburg City Hotel

Location

This hotel warmly welcomes guests in Hamburg.

Facility

The hotel has a lift and features 252 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, medical assistance, room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. A telephone, a television with satellite/cable channels, a radio and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym and hiking. Activity coordinators organise an entertainment programme for adults and children.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA and MasterCard.

Amenities at Ibis Hamburg City Hotel Amenities at Ibis Hamburg City Hotel

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

    • -

      Laundry Service

    • -

      Lifts

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      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      Shops

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sun terrace

LocationLocation

Map preview

Around this property:

Centre

3 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

344

Very Good

522

Average

186

Poor

49

Terrible

22

Recent Reviews: 1123

  • User:D6337VDmarkh

    Trip type: Family

    Great value hotel

    rating23 Feb 2026

    Stayed here for 3 night's with my son as we done a city break. The hotel is conveniently located 10 minutes walk from the main train station and 15 minutes from miniature wunderland.Hotel staff were friendly and the breakfast was good to set yourself up for the day.Beds were comfortable shower was great, and no noise from the main road kept us awake.Thanks

  • User:rabiafatimariaz

    Trip type: Family

    Basic but budget. Centrally located

    rating17 Oct 2025

    Pros:1. Very central location. Bus to hafen city is 7min walk away. You can also walk to speicherstadt easily. Central station is 8min walk away. Lots of restaurants, one asien grocery store nearby.2.The breakfast on some days is good other days not so good. (Eggs and croissant was available only on one day and not for the next 2 days we stayed at the hotel).3. Family rooms where they provide a baby bed and another bed on top for a small child to sleep in.4.hot water can be obtained free of cost at the reception. There is also a microwave next to reception where you can heat up your food. Coffee vending machine also available.5. There is lift available.Cons:1.Breakfast not so good on somedays (sss point 2 above).2.The room has no AC and temperature is centrally controlled and for me the room was warm. When the windows will close there was a smell of stale air.3. The hotel is right next to train station and throughout the night (with open windows) there was extreme noise of screeching train tires or loud sirens. Closing the windows reduced the noise but made room too hot and stuffy.4.No hot water kettle, no dryer in rooms, no microwave, no safe, no ventilation in October.

  • User:burcin-ok

    Trip type:

    Average hotel

    rating27 May 2025

    An average hotel, but generally clean. However, we were given a room adapted for disabled access, even though we didn’t request it. As a result, the interior layout was a bit different, and we had some difficulty getting used to the room. Alos, there was only one pillow provided (per person), and it was quite low and uncomfortable.

  • User:JRodriguez136

    Trip type: Solo travel

    Nice hotel in Hamburg, Germany.

    rating22 Feb 2025

    Very nice, cozy hotel in Hamburg, Germany. Have stayed here several times. Hotel is close to main metro station in Hamburg and is 8 minutes away by walking. Close to Hamburg Port and Miniatur Wonderland, and near a huge shopping area with restaurants, supermarket, and bars. Recommended!

  • User:travelwqueen

    Trip type: Family

    Best in Hamburg

    rating21 Nov 2024

    Great rooms, has connected room options. Breakfast has everything you find, tasty and fresh. Clean & well designed rooms located 5 min walk to metro and 1 stop to Central station. You can walk Rathaus only in 15 minutes. supermarket is also close by the hotel.

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