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Ibis Styles Hamburg Alster City

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Ibis Styles Hamburg Alster City

locationHamburg, Hamburg

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About Ibis Styles Hamburg Alster CityAbout Ibis Styles Hamburg Alster City

Location

This hotel warmly welcomes guests in Hamburg.

Facility

The hotel has a lift and features 67 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a transfer service, room service, an alarm call service and a laundry service. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

There is a bar on the premises. A generous breakfast buffet guarantees a great start to the day.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Ibis Styles Hamburg Alster City Amenities at Ibis Styles Hamburg Alster City

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Disability-friendly

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      Hotel Safe

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      Laundry Service

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      Lifts

    • -

      Pets

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

  • Sport/Entertainment

    • -

      Children's Entertainment

    • -

      Cycling/Mountain Biking

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

137

Very Good

219

Average

70

Poor

17

Terrible

11

Recent Reviews: 454

  • User:tipyourbartender

    Trip type: Business

    Sort the plumbing out.

    rating09 Feb 2026

    Arrived in the evening with a party of 8. We had some people booked sharing twin rooms and a couple fit their own double rooms. Receptionist had no idea which room had which bed setup in so we had to spend a good while trekking between each room to work this out ourselves.The rooms themselves are pleasant enough, clean and tidy.The one star review comes from the shower. All Ibis seem to share a similar problem in that their plumbing is terrible to the point of dangerous. My friend has to ask if I was alright after hearing me yell in pain when the water temperature unexpectedly shot up to scalding hot. It left red marks down my back and neck for the rest of the day.

  • User:Jesper B

    Trip type: Family

    Hotel with noise

    rating14 Dec 2024

    The hotel, room, breakfast was adequate, but there are work done in the hotel basement with VERY LOUD drilling on weekdays from 07:30. I complained to the manager, was promised a compensation, he took my room number, but never heard anything back. Not recommened.

  • User:PhilipYos

    Trip type: Solo travel

    Great rate. Good location

    rating27 Jun 2022

    A basic Ibis style hotel. Its clean. Friendly front desk staff. Good wifi. English news channels on the telly. Breakfast is 12 € (from 06:30). Very easy to get to the city center of Hamburg on the U3 local train Line. Small local restaurants and large shopping mall in the local area . Aldi and Rewe supermarkets next door.

  • User:Bengtm2

    Trip type: Family

    We will be back!

    rating11 Feb 2022

    Always nice!Quick stop on our way to the alps.Superfriendly staff in the reception, nice familyroom. Good parking possibilities even with a big car with a roofbox model xlThe only thing missing on the breakfust was bacon, otherwise nice(as always)Good coronarestrictions-felt very safe.We will stop the next time we are on our way south Sebastian Horn, General Manager at ibis Styles Hamburg Alster City, responded to this review Dear Bengtm2,many thanks for your great feedback!It was a pleasure to have you with us.Best regards!

  • User:Hidayat T

    Trip type: Business

    Ibis Style a Simple but a Nice Hotel

    rating12 Aug 2019

    Stayed at Ibis Style Alster City in Hamburg during the Rotary Convention 2019. A good choice as it is near the Railway Station to the Convention. Also with simple neighborhood restaurants, next to Aldi Convenient Store.We arrived on June 1, when the weather was still quite nice, not to hot. We do open the windows at night, so the room is nice an cool. we like the simple breakfast selection and the the coffee. I can make my "kopi tubruk" orr collision coffee, just pour hot water to the fine grind coffee in the mug. Thank you for a nice stay at your hotel, to all the staff at Ibis Style Alster City. Sebastian H, General Manager at ibis Styles Hamburg Alster City, responded to this review Dear Hadayat T,thank you very much for your great feedback. We are very glad that you enjoyed your stay.Best regards.

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