INNSiDE Hamburg Hafen

Recent Reviews: 1041

• User: jossmcboss

  Trip type: Couples

  100% style, 0% quality - a Temu Hotel

  I cannot recommend this hotel. I wanted to like it, I love Meliá properties, and was looking forward to trying their Innside brand. This wasn't just a disappointment, this is a hotel with systemic problems that requires a serious overhaul. It's all stylish design and brand recognition, but low end experience. Details below but TL;DR is poorly trained staff, terrible general service, unusable air c… Read moreI cannot recommend this hotel. I wanted to like it, I love Meliá properties, and was looking forward to trying their Innside brand. This wasn't just a disappointment, this is a hotel with systemic problems that requires a serious overhaul. It's all stylish des… Read more

• User: Luke_Mac10

  Trip type: Couples

  Disappointing

  On the plus side this is a clean, modern hotel and the staff are nice. The gym is small, with one of each machine and light weights which I imagine with more than 3 people in would fill it. Unfortunately, this place is a bit of a let down and isn’t great compared to other places I have stayed in Hamburg. The location is not good, nothing in immediate area and other places are awkward to get to. Th… Read moreOn the plus side this is a clean, modern hotel and the staff are nice. The gym is small, with one of each machine and light weights which I imagine with more than 3 people in would fill it. Unfortunately, this place is a bit of a let down and isn’t great compa… Read more

• User: robert c

  Trip type: Couples

  Uninterested staff on arrival

  My partner and I booked for 1 night, Monday March 3rd. We arrived a little early and asked could we park car and have a drink until check in time. 2 male staff on reception took our passports and details and explained to come back in 2 hours, which meant3.30pm check in was 3. Car parked we ask if we could get a drink at the bar, a young girl mentioned it was her first day and could we wait for her… Read moreMy partner and I booked for 1 night, Monday March 3rd. We arrived a little early and asked could we park car and have a drink until check in time. 2 male staff on reception took our passports and details and explained to come back in 2 hours, which meant3.30pm… Read more

• User: B F

  Trip type: Couples

  Nice but out of the way.

  Nice hotel but probably better suit to a younger clientele. The hotel is nice and the rooms are great but the location is far away from the city. At the time we stayed there, there were considerable road works around the hotel which made access difficult and getting in and out cumbersome. INNSiDE Hamburg, Owner at Innside Hamburg Hafen, responded to this review Dear 442bf, thank you for your… Read moreNice hotel but probably better suit to a younger clientele. The hotel is nice and the rooms are great but the location is far away from the city. At the time we stayed there, there were considerable road works around the hotel which made access difficult and g… Read more

• User: MissyFi

  Trip type: Business

  Pleasant 2 night stay.

  A 2 night stay at the Innside Hamburg Hafen was a pleasant one. It was a work trip for me so it hit the mark. The staff were excellent on reception, the rooms were clean and a decent size with AC and windows that open slightly. The breakfast was good with lots of healthy options. They hire bikes for 14 Euros a day which worked out a great way to get round this pretty flat city! As a female solo tr… Read moreA 2 night stay at the Innside Hamburg Hafen was a pleasant one. It was a work trip for me so it hit the mark. The staff were excellent on reception, the rooms were clean and a decent size with AC and windows that open slightly. The breakfast was good with lots… Read more