IntercityHotel Hamburg-Altona

Recent Reviews: 463

• User: Ben W

  Trip type: Couples

  Awful Breakfast Server

  We have stayed at your hotel before, and while we have generally enjoyed the convenience and comfort, we had an unpleasant experience with one of the breakfast waitresses on our previous visit. Because of her rudeness at that time, we deliberately chose not to book breakfast during our most recent stay.Unfortunately, despite not even entering the breakfast area, the same member of staff was again… Read moreWe have stayed at your hotel before, and while we have generally enjoyed the convenience and comfort, we had an unpleasant experience with one of the breakfast waitresses on our previous visit. Because of her rudeness at that time, we deliberately chose not to… Read more

• User: Guillermo R

  Trip type: Business

  If you go here, shower at night

  This is a first review after 3 times going. Experience was really bad. This is the third time I go there and, as the last 2 times, there was again some issues with the shower. First time, it was almost cold. Second time, the hot water was coming and going, either you were burning out of the sudden or freezing. This last time I travelled with my girlfriend, I woke up before heading to the office, a… Read moreThis is a first review after 3 times going. Experience was really bad. This is the third time I go there and, as the last 2 times, there was again some issues with the shower. First time, it was almost cold. Second time, the hot water was coming and going, eit… Read more

• User: TigerSchmad

  Trip type: Couples

  Best place for connections in Hamburg

  I asked if I could have a room on the station side. I love falling asleep with the hustle and bustle of the station in the background. It did not disappoint. The staff was friendly as usual. The hotel has a supply of umbrellas for its guests to use while staying. These were gratefully used.I asked if I could have a room on the station side. I love falling asleep with the hustle and bustle of the station in the background. It did not disappoint. The staff was friendly as usual. The hotel has a supply of umbrellas for its guests to use while stayi… Read more

• User: AlabasterFreckles

  Trip type: Couples

  Very good except for the aircon in the room

  This hotel is so close to the long distance platforms at Altona Station that you can sit in the lounge and watch your train pull in.Overall it is very similar to an Ibis Hotel. The room was in very good order except for the aircon, which did not work. The window did open, but we had noise from a restaurant across the street until late. So do check the aircon when you first arrive in the room.Break… Read moreThis hotel is so close to the long distance platforms at Altona Station that you can sit in the lounge and watch your train pull in.Overall it is very similar to an Ibis Hotel. The room was in very good order except for the aircon, which did not work. The wind… Read more

• User: MSDSK

  Good value close to the centre of a major city

  We enjoyed our stay at this hotel, which was reasonably priced for a location close to the centre of the city (and from which it is easy to reach many parts of the city, as the hotel is in Hamburg Altona S-Bahn and mainline station). Our room was on the small side, but had what we needed for our short stay. Other rooms, including business rooms, seemed to be the same size. The aircon could not han… Read moreWe enjoyed our stay at this hotel, which was reasonably priced for a location close to the centre of the city (and from which it is easy to reach many parts of the city, as the hotel is in Hamburg Altona S-Bahn and mainline station). Our room was on the small… Read more