IntercityHotel Hamburg Hauptbahnhof

19+ photos

IntercityHotel Hamburg Hauptbahnhof

Name: IntercityHotel Hamburg Hauptbahnhof
Address: Glockengiesserwall 14/15, Hamburg, germany
Telephone: 0204 505 9777
Rating: 3.9

hamburg, germany

About IntercityHotel Hamburg Hauptbahnhof

location

This hotel is situated at the heart of the Hanseatic city of Hamburg, which combines a traditional history with maritime charm. Ocean trips from the harbour, sailing boats on the Alster - the water here is everywhere. With unique shopping passages and a never-ending offer of cultural events, countless museums and the famous Reeperbahn, Hamburg is a special night-time experience at any time of the year. Links to the public transport network may be reached in just a few steps. The main train station and the art gallery lie opposite the hotel. The AOL Arena is some 25 km away.

facility

The hotel has a lift and features 13 single rooms and 142 double rooms. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Services such as a baggage storage service, a safe and a drinks machine ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms include a queen-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and include a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms, non-smoking rooms and 1 smoking room.

sport

Fine weather can be enjoyed on the terrace. For those who wish to stay active while on holiday, the hotel offers jogging.

meals

Various dining options are available, including a restaurant, a dining room and a bar. A generous breakfast buffet, lunch and a dinner à la carte offer plenty of delicious variety. Special culinary options, such as diet meals, are also available. The hotel also offers special catering options.

Amenities at IntercityHotel Hamburg Hauptbahnhof

Facilities (14)

Air conditioning24-hour receptionShopsConference RoomInternet accessRoom ServicePetsElevator/ LiftLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Business Center and Conferences (1)

Business Center

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesPackaged mealsProtective equipment for guestsFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Room Facilities (8)

ShowerHairdryerMinibarFridgeTVClosetRoom serviceToiletries

Location

Hamburg, Germany

Glockengiesserwall 14/15

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

Hamburg, Germany

Glockengiesserwall 14/15

What's nearby

Public Transport100m

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

3.9

Good

932 reviews

Value
Rooms
Cleanliness
Service

Excellent242
Very Good429
Average183
Poor57
Terrible21

Recent Reviews: 932

User: Ian S
Trip type: Couples
Great location - we'll be back!
Ideal location for the Hamburg main railway station (which is why we chose it). It's also just minutes away for several places to eat and a pleasant wlak to the city centre.The Reception staff were very pleasant and helpful, allowing us to drop off our bags several hours before official check-in, and giving us 24-hour Hamburg travel cards which were very much appreciated.The room we had was on the… Ideal location for the Hamburg main railway station (which is why we chose it). It's also just minutes away for several places to eat and a pleasant wlak to the city centre.The Reception staff were very pleasant and helpful, allowing us to drop off our bags se…
User: Laimute D
Trip type: Couples
Amazing hotel
I highly recommend IntercityHotel Hamburg for its comfortable and very clean rooms. Location was perfect. You can walk by foot and see all the attractions around The receptionist Emiah Aydin was extremely helpful and welcoming. We will come back soon.I highly recommend IntercityHotel Hamburg for its comfortable and very clean rooms. Location was perfect. You can walk by foot and see all the attractions around The receptionist Emiah Aydin was extremely helpful and welcoming. We will come back soon.
User: Lucia F
Trip type: Friends getaway
Very disappointing Customer service
Unfortunately, my experience with this hotel’s customer service has been very disappointing. I have sent emails and received no response at all. Additionally, when trying to contact them by phone, I am kept on hold for long periods of time, and no clear or prompt solution is provided to the issues raised. This lack of attention and professionalism is extremely frustrating.Unfortunately, my experience with this hotel’s customer service has been very disappointing. I have sent emails and received no response at all. Additionally, when trying to contact them by phone, I am kept on hold for long periods of time, and no clear or pro…
User: Monika S
Trip type: Couples
WORST FRONT MAN EVER
THE WORST FRONT DESKMAN EVER and I don’t have his name because he never told me his name. Talk corpulent guy. My husband ask if we could leave luggage and he answered that there was no space. As we saw he took in 5 pieces, I asked again and he starts answering very rude and then SLAMMED THE DOOR IN MY FACE. incredible. Never seen this before. Who hired that guy to be a front desk man?THE WORST FRONT DESKMAN EVER and I don’t have his name because he never told me his name. Talk corpulent guy. My husband ask if we could leave luggage and he answered that there was no space. As we saw he took in 5 pieces, I asked again and he starts answering…
User: H3061UXrichardm
Trip type: Business
Beware of Hotel booking errors...it may cost you a lot!
I stayed at this hotel and found it to be convenient and well appointed for the rate one pays. However in my recent experience (May 2024) in the reservation process, an error was noted in the dates of the booking (OCT 2024 instead of Nov 2024). They would not in any circumstances, according to management, accommodate and correct the error of the booking and thus keeping the full amount on the depo… I stayed at this hotel and found it to be convenient and well appointed for the rate one pays. However in my recent experience (May 2024) in the reservation process, an error was noted in the dates of the booking (OCT 2024 instead of Nov 2024). They would not…

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