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Leonardo Hotel Hamburg Elbbrucken

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Leonardo Hotel Hamburg Elbbrucken

locationHamburg, Hamburg

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About Leonardo Hotel Hamburg ElbbruckenAbout Leonardo Hotel Hamburg Elbbrucken

Location

The hotel is located south of the 'Hafencity', directly at the famous 'Elbbrücken', only few minutes to the harbour, cruise terminal, Ballinstadt museum and the famous 'Speicherstadt'. The city centre, with well-known shopping streets and the central station can be reached easily by subway (S-bahn) in only two stations. Due to its proximity to the highway, the hotel can be easily reached via the A 1, A 7 and A 24.

Facility

90 non-smoking rooms are located on 4 storeys and can be reached by lift. The reception desk is open round the clock. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include room service, an alarm call service and a laundry service. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. A business centre with fax machine and projector is available.

Rooms

Air conditioning, individually adjustable heating and a fan ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. All rooms are carpeted and include a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked.

Sport

Comfortable sun loungers are available on the terrace. A wellness area with a sauna is available at the hotel.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Catering options include bed and breakfast, half board and full board. A continental breakfast buffet guarantees a great start to the day. At dinner, guests can order à la carte. Set menus are available at lunch. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Leonardo Hotel Hamburg Elbbrucken Amenities at Leonardo Hotel Hamburg Elbbrucken

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      Breakfast Buffet

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      Continental Breakfast

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      Full Board

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      Half Board

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Canoe

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      Cycling/Mountain Biking

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

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      Water Skiing

LocationLocation

Map preview

Around this property:

River

100 m

Public Transport

800 m

City Centre

4 km

Tourist Centre

4 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

13

Very Good

22

Average

23

Poor

9

Terrible

8

Recent Reviews: 75

  • User:dyonysios

    Trip type: Family

    Convenient for visiting the Hamburg Hafen area.

    rating03 Jun 2025

    Best breakfast I've had in Germany. Yes, it was unexpected that a little 3 star hotel that seems to be parked in the middle of a cheap housing estate and shares a parking lot with a low cost supermarket would offer one of the best breakfasts in terms of variety and quality, but Leonardo Elbebruken does just that. A great way to start your days. The rooms are also spacious and well appointed. However please note there is no airconditioning and the summer are humid. A note on the photos - all though they are not untruthful, they are very much more flattering than the real thing.Pros: Rooms, Breakfast, free parkingCons: Surroundings, no A/C. Markus Grün, Revenue Management at Leonardo Hotel Hamburg Elbbrucken, responded to this review Dear Dyonysios, We greatly appreciate your review and are delighted to hear that our breakfast offering exceeded your expectations. We attach great importance to the quality and variety of our food options, and it is always a pleasure to receive such positive feedback.We are pleased you found our rooms spacious and well-appointed although we understand the lack of air conditioning may have been inconvenient during your stay. We would like to emphasize that our Superior category rooms do offer this feature, which may be of interest for your next visit.We take note of your comments regarding our hotel's location and surroundings. While we understand the location may not be ideal for everyone, we do offer convenient public transport options to reach the city center.Regarding parking, we offer free spaces subject to availability, and also have a video-monitored parking deck connected to the building should the need arise.We hope to have the opportunity to welcome you back to Leonardo Hotel Hamburg Elbbrücken in the future.

  • User:Stephen G

    Trip type: Friends getaway

    Not a place you really want to make a booking with.

    rating18 May 2024

    Don’t expect compassion if you have to cancel before your arrival. I prepaid for two nights but owing to a family emergency I had to cancel. This bunch of cowboys won’t consider a refund even though I wasn’t due to arrive for another nine days and, unlike their competitors, choose to hide behind ‘ policies’ rather than show a human side and bend the rules. Anyway, given the mediocre reviews, I suggest looking elsewhere for accommodation. These folk have TAKEN MY MONEY and don’t care one scrap. This is not how business works in the 21st Century, especially given what people can say truthfully on social media. Markus Grün, Revenue Management at Leonardo Hotel Hamburg Elbbrucken, responded to this review Dear Guest,we're sorry to hear that your experience with our cancellation policy was not satisfactory. Our hotel aims to provide clear and transparent conditions. We deeply regret that you had to change your travel plans due to a family emergency. We understand that such situations can be very challenging. Your opinion is very important to us and we value your feedback. It helps us to constantly improve our service and ensure that all our guests have a positive experience.

  • User:MichaelBachOlesen

    Trip type: Business

    Worst night in a hotel ever

    rating11 Jun 2023

    I arrived at the hotel late to an old shaddy garage where trash was filling several places. When I got to the room it was so hot that it was impossible to sleep, so I called the reception to get another room. The girl in the reception informed me that there had been problems with the air conditioning for more than a week. It was not an option to open the windows as there is a heavy trafficked road just next to the hotel. So no sleep that night :-(

  • User:tman32

    Trip type: Business

    Book here if you never want to sleep!

    rating26 Mar 2023

    This hotel is old, dilapidated and is in need of maintenance. The surrounds of the hotel is overgrown with weeds and trash and cigarette buds scattered everywhere. I was unfortunate enough to stay in a room that someone has smoked in and smelled like an ashtray. Noise: The hotel is situated between some council type flats, a railway and the highway. Noise is a constant and with walls paper thin do not expect to get any sleep, ever.Although the staff try to be helpful, there are a lot of issues. I had no hot water for a day. The daily cleaning leaves a lot to be desired, my room trash and used cups were never collected during routine cleaning.The restaurant is decent, but I found it expensive (you cand better food, cheaper in the city centre).The convenience store downstairs is probably the nicest perk of the area, not that its affiliated with the hotel in any way. I will not stay here again, and cant recommend it to anyone.

  • User:Nadezda M

    Trip type:

    Everything OK except the location

    rating26 Sept 2022

    Nice and clean hotel. The room was big and comfortable.The staff on the reception was really friendly and helpful.Good breakfast.The hotel is located far away from the city centre in the area where there are a lot of construction works so walking can be quite challenging.

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