Mercure Hotel Hamburg City

Recent Reviews: 1070

• User: travelsafer

  Trip type: Family

  Mercure hotel in Hamburg, Germany

  Out room was nice and quiet and had a shipping container decor referencing the port of Hamburg long history of marine commerce. The windows did a good job of keeping the outdoor noise out. The bathroom size was good and was clean, and we liked the toiletry products. Check in and check out was quick. The hotel is about 30 euro away from the cruise terminal by taxi and 10 from the central rail stati… Read moreOut room was nice and quiet and had a shipping container decor referencing the port of Hamburg long history of marine commerce. The windows did a good job of keeping the outdoor noise out. The bathroom size was good and was clean, and we liked the toiletry pro… Read more

• User: 874emirab

  Trip type: Business

  Emily at Mercure Hamburg City Hotel was incredibly serviceminded

  Emily at Mercure Hamburg City Hotel was incredibly helpful during my stay. With no taxis available due to a major event, she spent 40 minutes finding alternative transport options, even giving me an umbrella when walking was the last resort. Her dedication ensured I made my train on time—thank you, Emily! Daniel Hain, General Manager at Mercure Hotel Hamburg City, responded to this review Dea… Read moreEmily at Mercure Hamburg City Hotel was incredibly helpful during my stay. With no taxis available due to a major event, she spent 40 minutes finding alternative transport options, even giving me an umbrella when walking was the last resort. Her dedication ens… Read more

• User: Juan M

  Trip type: Couples

  Good located hotel in Hamburg

  This hotel was incredibly comfortable, with a great breakfast that had plenty of options. The location is convenient, making it easy to reach the city centre and other important points of the city. Overall, a pleasant stay and a nice experience that I would recommend to others. Daniel Hain, General Manager at Mercure Hotel Hamburg City, responded to this review Dear Juan M Carlos,thank you fo… Read moreThis hotel was incredibly comfortable, with a great breakfast that had plenty of options. The location is convenient, making it easy to reach the city centre and other important points of the city. Overall, a pleasant stay and a nice experience that I would re… Read more

• User: groovology

  Trip type: Couples

  Decent hotel that has a mosquito problem

  Booked this hotel based on pictures that show the rooms overlooking the water, when in fact 50% of the rooms overlook an apartment block and parking lot, including ours. The location is a bit out of the way, but a 20 minute walk puts you in the heart of Hamburg which is convenient enough. We chose this particular place because it did have parking available, and at a reasonable cost (25 euros a nig… Read moreBooked this hotel based on pictures that show the rooms overlooking the water, when in fact 50% of the rooms overlook an apartment block and parking lot, including ours. The location is a bit out of the way, but a 20 minute walk puts you in the heart of Hambur… Read more

• User: ferribeiro82

  Trip type: Couples

  Not what I expected

  Very average. Not worth the price in my opinion.Location is ok. Industrial area with no many places to eat or go on evenings. I personally needed a taxi in and out a couple of times a day.Pictures on website shows rooms with kettle. Ours didn’t. We asked but none were provided. Aircon don’t really do much. Temp is pre set and you cannot make it cooler if want. I have struggled with the heat in the… Read moreVery average. Not worth the price in my opinion.Location is ok. Industrial area with no many places to eat or go on evenings. I personally needed a taxi in and out a couple of times a day.Pictures on website shows rooms with kettle. Ours didn’t. We asked but n… Read more