tod blue logo

tod logoLogin/Create Account

flagUK

call icon0204 505 9777

Homegermany

Mercure Hotel Hamburg Mitte

images

View Gallery

image url
image url

Mercure Hotel Hamburg Mitte

locationHamburg, Hamburg

Share this Dealshare

About Mercure Hotel Hamburg MitteAbout Mercure Hotel Hamburg Mitte

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 180 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. Souvenirs can be purchased at the gift shop. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Separate bedrooms are available. Children's beds and extra beds can be requested for younger guests. A safe, a minibar and a desk are also available. A refrigerator and a tea/coffee station are standard features. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. A hairdryer and a vanity mirror are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a sauna and a solarium.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Mercure Hotel Hamburg Mitte Amenities at Mercure Hotel Hamburg Mitte

  • Facilities

    • -

      Air conditioning

    • -

      Bar(s)

    • -

      Car Park

    • -

      Conference Room

    • -

      Disability-friendly

    • -

      Garage

    • -

      Hotel Safe

    • -

      Laundry Facilities

    • -

      Laundry Service

    • -

      Lifts

    • -

      Medical Assistance

    • -

      Pets

    • -

      Restaurant(s)

    • -

      Room Service

    • -

      Wifi

  • Hygiene

    • -

      ALLSAFE (Accor/Bureau Veritas)

    • -

      Contactless check-in/-out

    • -

      Contactless payment

    • -

      Contactless room service

    • -

      Enhanced cleaning programme

    • -

      Hand sanitiser

    • -

      No high-touch furnishings

    • -

      No high-touch furnishings in public areas

    • -

      Protective masks for guests

    • -

      Social distancing regulations

    • -

      Use of commercially available disinfectants

  • Meals

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Sauna

    • -

      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

2.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

214

Very Good

416

Average

163

Poor

50

Terrible

15

Recent Reviews: 858

  • User:Meath88

    Trip type: Friends getaway

    Terrible bar staff

    rating11 Aug 2025

    Stayed at this hotel for 4 nights, not the best in terms of service, very bad extremely rude and just going through the motions staff in the bar.the rooms are lovely and the price was good for hamburg.Cant recommend and would advise to stay somewhere else

  • User:apetersrealtor

    Trip type:

    Horrible Heat Control in Rooms

    rating18 Aug 2024

    The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again. Alexander Salomon, General Manager at Mercure Hotel Hamburg Mitte, responded to this review I am sorry that you have such bad memories of the hotel.I am sure that we will work in a more guest-orientated way in the future.With kind regrds,Saskia HahnFront Office Manager

  • User:andriana z

    Trip type: Friends getaway

    Feedback

    rating21 Jul 2024

    Mercure Hamburg City Mitte:It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!!We are happy with the décision of staing in mercure city Mitte. See you next time :) Alexander Salomon, General Manager at Mercure Hotel Hamburg Mitte, responded to this review Thank you very much for your positive review. :-)I will share it with my staff.Kind regradsSaskia HahnFront Office Manager

  • User:Julie L

    Trip type: Couples

    Perfectly fine but perhaps not for elderly old school tourists.

    rating13 Dec 2023

    The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the hotel because evening meals were advertised there was actually no food other than breakfast.That said there is a lovely Lebanese restaurant just round the corner. We realised on the last day that the codes on the wall provided information about places to eat/draw money but with no skills in such things we had to wander about to find things we needed.

  • User:EeeE_Travel

    Trip type: Couples

    A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

    rating07 Dec 2023

    If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms had an outdated feel, akin to being in a train station, with small windows but none of the charm you'd associate with a boutique hotel. With a rate exceeding 200 Euros per night, it seemed overpriced. And don't even consider inquiring about a gym - the staff's response is merely a chuckle. My advice would be to steer clear of this hotel, but if it's unavoidable, opt for a room on a higher floor.

Get the Best Deals and Travel Ideas

Straight to Your Inbox

Our Privacy Policy

facebookinstagram

Travelodeal Reviews

Trustpilot