Mercure Hotel Hamburg Mitte

Recent Reviews: 858

• User: Meath88

  Trip type: Friends getaway

  Terrible bar staff

  Stayed at this hotel for 4 nights, not the best in terms of service, very bad extremely rude and just going through the motions staff in the bar.the rooms are lovely and the price was good for hamburg.Cant recommend and would advise to stay somewhere elseStayed at this hotel for 4 nights, not the best in terms of service, very bad extremely rude and just going through the motions staff in the bar.the rooms are lovely and the price was good for hamburg.Cant recommend and would advise to stay somewhere else

• User: apetersrealtor

  Horrible Heat Control in Rooms

  The room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days as there was no air-flow and the room was so hot. I would not stay here again. Alexander Salomon, General Manager at Mercure Hotel Hambur… Read moreThe room was extremely hot. For 2 days it reached 76 degrees in the room, and the staff “could not’ make any adjustments to the thermostat. The staff told us that the tech was sick, and that they didn’t have a back-up tech to help. We did not sleep for 3 days… Read more

• User: andriana z

  Trip type: Friends getaway

  Feedback

  Mercure Hamburg City Mitte:It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!!We are happy with the décision of staing in mercure city Mitte. See you next time :) Alexander Salomon, General Manager at Mercure Hotel Hamburg Mitte, responded to this review Thank you very much for your positive review. :-)… Read moreMercure Hamburg City Mitte:It is a lovely hotel. And this is only the cause of the employer lidel from reception... she was very helpful, kind, respectful and natural!!!We are happy with the décision of staing in mercure city Mitte. See you next time :) Ale… Read more

• User: Julie L

  Trip type: Couples

  Perfectly fine but perhaps not for elderly old school tourists.

  The warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had a substantial, delicious breakfast in a cafe at the end of the street round the corner for less than 20 euros for two of us. We chose the h… Read moreThe warm helpful reception staff made our stay pleasurable. The hotel is basic, clean and reasonably well situated - taxis booked through reception came in good time and cost 14 euros to most attractions. Breakfast at 25 euros per person was too costly. We had… Read more

• User: EeeE_Travel

  Trip type: Couples

  A Disappointing 4-Star Experience at Mercure Hotel Hamburg Mitte

  If your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My anticipation was set for a typical 4-star experience with the standard upgrades. However, this hotel fell short of those expectations. The rooms h… Read moreIf your preference is for vintage accommodations with compact quarters, then this is the 4-star destination for you. As a first-time visitor and diamond Accor member, I chose to stay at the Mercure HH Mitte since other Accor Hotels were fully booked. My antici… Read more