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Movenpick Hamburg

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Movenpick Hamburg

locationHamburg, Hamburg

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About Movenpick HamburgAbout Movenpick Hamburg

Location

The hotel is situated in immediate vicinity of the fair and exhibition centre and the congress centre, and three major railway stations are all only minutes away. The shopping precincts in the city centre, the city's various sights, the port and the musical theatres alike are all easily accessible on foot, by bike, or by a short ride on public transportation. Sternschanze bus station is just a one-minute walk and Dammtor train station is 1 km away. The shops, restaurants, bars and nightlife of Schanzenviertel are just a 3-minute walk away, and the Alster Lake and Hamburg city centre are just 5 min away using public transport.

Facility

Guests have a choice of 226 non-smoking rooms located in a 20-storey main building and a 2-storey auxiliary building. The reception desk is open round the clock. Services such as a baggage storage service, a safe and a currency exchange service ensure a comfortable stay. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are a number of shops as well. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include room service, an alarm call service and a laundry service. Bicycle storage is available to guests. There is a bike hire service as well.

Rooms

Rooms are equipped with air conditioning and individually adjustable heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror and bathrobes are provided. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

Sport

The fitness rooms are perfect for a comprehensive workout. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium.

Meals

Various dining options are available, including a restaurant (with high chairs), a breakfast room, a café and a bar. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Movenpick Hamburg Amenities at Movenpick Hamburg

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Pets

    • -

      Playground

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Medical teleconsultation

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Underground/Over ground Station

100 m

Park

300 m

Nightclub

500 m

Shopping opportunities

500 m

Bars / Pubs

500 m

Restaurants

500 m

Train Station

1 km

Tourist Centre

2 km

City Centre

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1596

Very Good

860

Average

194

Poor

68

Terrible

44

Recent Reviews: 2762

  • User:DanishPastry71

    Trip type: Couples

    Beautiful building, average stay.

    rating30 Apr 2026

    We stayed here for the Marathon weekend. We checked in online starting that we were arriving between noon and 3pm. We were able to get the key on arrival about 12:30, despite official check in being 3pm. The room is a good size, with great views from the 13th floor. The decor is pretty generic hotel decor, I do think more could be done to theme the rooms in keeping with the water tower. Some of the furniture was a bit worn and the air conditioning didn't work (which we only found out as we got ready for bed), we could tilt open the windows, but being in the roof area there was a second layer of louvered glass that somewhat restricted air flow. We reported the air conditioning at breakfast and a floor standing fan was placed in our room in the afternoon. We hadn't booked for the restaurant, and unfortunately this was fully booked for the Saturday and closed on the Sunday (not experienced this in other Hamburg hotels). The bar didn't serve food, and unfortunately Chocolate Hour is not at the weekends. Breakfast was very good.We were lucky to find a parking bay available in the cellar car park, as packing is extremely limited at this sight. Due to the air conditioning problems, the hotel gave us free packing as compensation, which was appreciated. We may stay here again, but there are other options in Hamburg that are just as good.

  • User:Stay18853092121

    Trip type: Couples

    Overall, it was a nice hotel experience - I would gladly return!

    rating13 Apr 2026

    I had a thoroughly enjoyable stay at this hotel with my husband and we both would highly recommend it.The atmosphere is warm, welcoming, and relaxing. From the moment you arrive, you feel comfortable thanks to the tasteful design and calm surroundings.The rooms are modern, comfortable, and well-equipped. I was especially impressed by how cozy the beds are—perfect for a restful night’s sleep.The value for money is excellent. You receive high-quality service and amenities at a very reasonable price.Cleanliness is outstanding throughout the hotel. Both the rooms and the common areas are consistently well-maintained and spotless.The hotel is pleasantly quiet. It’s easy to relax without being disturbed by noise.The staff are exceptionally friendly, attentive, and helpful. Any requests are handled quickly and efficiently, making the stay even more enjoyable. The breakfast was delicious.The hotel offers a great range of amenities. From practical essentials to thoughtful extras, everything you need for a comfortable stay is provided.Overall, it was a nice hotel experience - I would gladly return!

  • User:Kurt M

    Trip type: Family

    Good, but could be much better.

    rating07 Dec 2025

    Perfectly located just beside the UBahn, but kind of a scary unpleassant area,I wont recommend the area if you are traveling alone, to many spooky people.Hotel is a perfect theme, and you really feel that its in an old watertower.Rooms are cosy, breakfast is perfect, even a cook who can povide you with fresh omelets, then why only 3 "Stars", could you ask.Because the reception who is the face of the hotel, the first thing you meet as a guest, are on a very very low level.Very little information given, normally you are giving the basic as guest, check-out, breakfast is from /to, but nothing.No information that you needed a coin to get out of parking, had to find out myself.I have had much better service at low level hotels Restaurant is okay, but be aware of that if the run out of some sides, they just change it without asking, we had our potatoes with onions changed to french fries, so again there the service level could be much higher.With a better and more infomative reception staff and restaurant staff, this hotel could be a 5 star. Hotel Manager, Owner at Movenpick Hamburg, responded to this review Dear Kurt,Thank you for sharing detailed feedback about your stay at Mövenpick Hotel Hamburg.We are glad that you enjoyed the unique character of our hotel as a converted water tower. Our team is pleased you appreciated the comfort and cleanliness of your room, as well as the overall quality throughout your stay. Your positive remarks about our breakfast selection and freshly prepared omelets mean a lot to us.However, we regret reading of any issues regarding the service you may have experienced. We regret that our team at the front desk did not provide all essential information at arrival and did not meet your expectations for hospitality and guidance. We also take note of your comments regarding the changing of menu items in our restaurant. Our team will use your feedback to further support colleagues to provide smooth and attentive service. We also understand that the area outside may have felt less inviting, even though our location offers great access to Hamburg’s main attractions and public transport.Nonetheless, we are delighted to hear you found the hotel’s position next to the underground convenient for exploring the city. We thank you for highlighting many aspects you enjoyed and appreciate your balanced and thoughtful remarks.We look forward to welcoming you again and hope we can provide an even better visit next time.Best regards,Michael Lutz, General Manager

  • User:Vivienne W

    Trip type: Friends getaway

    Memorable breakfast.

    rating25 Aug 2025

    This was our first time in Hamburg and in Germany. Most of the staff were friendly and helpful. The breakfast was most memorable for the wide range of fresh food products and cooked food. We slept well but found the shower water fluctuate, query due to a high floor. Great views of Hamberg. Hotel Manager, Owner at Movenpick Hamburg, responded to this review Dear Vivienne,Thank you for taking the time to share your feedback.We're delighted our breakfast offerings made such a positive impression during your first Hamburg visit. Our culinary team takes pride in curating fresh, diverse selections to start guests' days right.However, we regret the shower inconsistencies you experienced. While water pressure can vary slightly on higher floors, our maintenance team routinely checks systems to ensure comfort.Finally, we're pleased you appreciated our panoramic city vistas – the tower location truly offers unique perspectives of Hamburg's charm our team loves sharing.We hope to welcome you back in the future for an even better experience.With warm regards from the water tower,Michael Lutz, General Manager

  • User:elvinbaba

    Trip type: Family

    Amazingggggg Stay

    rating10 Aug 2025

    Everything at Mövenpick Hotel felt truly 5-star, from the very complete breakfast to the restaurant’s amazing terrace, the cozy sauna, and the beautifully designed rooms.Staying in a stylish, modern hotel that’s built inside a former water tower was a unique and charming experience. If I come back to Hamburg, I will definitely stay here again. Hotel Manager, Owner at Movenpick Hamburg, responded to this review Dear Elvin,We appreciate your kind feedback.It is wonderful to read about your experience at our unique hotel.We are delighted you enjoyed both the variety of our breakfast offerings and moments of relaxation in our sauna facilities. Our team takes pride in maintaining the balance between historic architecture and modern comforts throughout the property, particularly in our redesigned guest rooms. The terrace overlooking Sternschanzenpark remains a favorite spot for many guests to unwind after exploring Hamburg.We look forward to welcoming you for another pleasant stay.With best regards from the Schanzenpark,Michael Lutz, General Manager

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