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Nh Collection Hamburg City

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Nh Collection Hamburg City

locationHamburg, Hamburg

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About Nh Collection Hamburg CityAbout Nh Collection Hamburg City

Location

This hotel is located right in the heart of Hamburg, within walking distance of all of Hamburg's most popular tourist attractions. The busy harbour, the St. Michaelis church and the picturesque town hall are just some of the sights easily reached from the hotel. If guests want to visit one of the famous musicals, public transport will get them quickly and easily to the 'Landungsbrücken', the opera house and the musical theatre 'Neue Flora'. The hotel also provides a convenient location for those travelling on business, as the congress centre is less than 2 minutes' walk from the hotel. The main train station is about 15 minutes away by car and the airport lies around 10 km from the hotel.

Facility

The hotel has 115 suites, 115 single rooms and 119 double rooms, which are located on 7 storeys and are reachable by lift. Multilingual staff (English, German, French) at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a cloakroom, baggage storage service, safe and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a car hire service, medical assistance, room service (for a fee), an alarm call service, a laundry service and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The fitness rooms are perfect for a comprehensive workout. There is a wellness area with a spa, a sauna, a steam bath, a hammam and a solarium. Subject to charge: massage treatments.

Meals

Dining facilities include a restaurant, a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Nh Collection Hamburg City Amenities at Nh Collection Hamburg City

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

    • -

      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

    • -

      Restaurant(s)

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      Room Service

    • -

      TV Room

    • -

      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

    • -

      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

    • -

      Gym

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      Massage

    • -

      Sauna

    • -

      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Public Transport

100 m

Underground/Over ground Station

100 m

Tourist Centre

500 m

Shopping opportunities

500 m

City Centre

500 m

River

1 km

Lake

1 km

Train Station

2 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1202

Very Good

391

Average

75

Poor

13

Terrible

10

Recent Reviews: 1691

  • User:pskolek

    Trip type: Couples

    Nice week in Hamburg

    rating31 May 2026

    Great location with key sightseeings in walking distance, cool dining in the close neighborhood and fantastic hotel staff ! Ricardo Carvalho, Guest Services / Front Office at NH Collection Hamburg City, responded to this review Dear kibernet,Thank you for sharing such positive feedback. We are delighted that our location enhanced your visit and that the nearby dining options added to your experience.It is wonderful to hear that our team made a strong impression. Providing warm, attentive service is central to our values, and your comments are truly appreciated.We look forward to welcoming you back for another enjoyable stay.Best regardsRicardo CarvalhoGuest Relation ManagerNH Collection Hamburg City

  • User:LasseHaubergJessen

    Trip type:

    An excellent hotel with kind and accommodating staff

    rating26 May 2026

    We experienced a very professional and kind staff, which stood out. There was nothing to note about the room itself, which was immaculate. Ricardo Carvalho, Guest Services / Front Office at NH Collection Hamburg City, responded to this review Dear LasseHaubergJessen,Thank you for sharing your feedback. We are delighted that our team’s professionalism and kindness made a strong impression.It is equally gratifying to know that you found your room immaculate. Providing attentive service and pristine accommodations is central to our hospitality standards.We appreciate your kind words and look forward to the pleasure of welcoming you again.Best regardsRicardo CarvalhoGuest Relation ManagerNH Collection Hamburg City

  • User:Akhileshmn005

    Trip type: Business

    Neatly maintained rooms

    rating10 May 2026

    Breakfast was great and the stay was made very easy. Friendly staff who is ready to guide in a polite way.Good location with several restaurant options in walkable distance Ricardo Carvalho, Guest Services / Front Office at NH Collection Hamburg City, responded to this review Dear Akhileshmn005 ,Thank you for sharing your kind feedback. We are delighted to hear that you enjoyed breakfast and found your stay seamless.It is wonderful to know our team’s courteous guidance left a positive impression. We are also pleased that our location provided convenient access to nearby dining options.Your recognition reflects our commitment to warm hospitality and thoughtful service. We appreciate your recommendation and look forward to welcoming you again.Best regardsRicardo CarvalhoGuest Relation ManagerNH Collection Hamburg City

  • User:C2526UJbk

    Trip type:

    perfect stay as always

    rating08 May 2026

    I had ordered gluten-free bread before my arrival, and every morning—without even having to mention it—it was at my table within a minute. Wonderful staff in the breakfast room. The mattresses were once again a dream, allowing for deep, restful sleep. Ricardo Carvalho, Guest Services / Front Office at NH Collection Hamburg City, responded to this review Dear C2526UJbk,Thank you for sharing such thoughtful. We feedback to delighted hear that are your gluten-free requests were handled seamlessly and that the breakfast team made your mornings so enjoyable.It is wonderful to know the mattresses contributed to a deep, restorative sleep. Providing attentive service and a restful environment is central to our philosophy, and your comments affirm our efforts.We look forward to the pleasure of welcoming you back for another comfortable stay.Best regardsRicardo CarvalhoGuest Relation ManagerNH Collection Hamburg City

  • User:jogejude

    Trip type:

    Excellent hotel close to Karo, Schanze & St. Pauli

    rating23 Feb 2026

    Good location next to Karoviertel & St. Pauli. Close to subway to city center / Dammtor station. Quiet rooms. Nice small spa. Ricardo Carvalho, Guest Services / Front Office at NH Collection Hamburg City, responded to this review Dear Jogejude,Thank you for sharing your feedback with us.We are delighted to hear that our location near Karoviertel and St. Pauli was convenient for your visit and that access to the subway made getting around the city easy. It is wonderful to know you enjoyed the quiet rooms and found the spa to be a pleasant addition to your stay.Your kind remarks reflect our commitment to providing comfortable accommodations and thoughtful amenities. We appreciate your recommendation and look forward to welcoming you back on your next visit.With best regardsRicardo CarvalhoGuest Relation ManagerNH Collection Hamburg City

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