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Novum Hotel Continental Hamburg

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Novum Hotel Continental Hamburg

locationHamburg, Hamburg

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About Novum Hotel Continental HamburgAbout Novum Hotel Continental Hamburg

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has 2 lifts and features 54 rooms. The friendly staff at the reception desk are happy to answer any questions. The hotel provides a baggage storage service, a safe, a TV room, a 24-hour security service, room service, a fax machine and a smoke alarm. Amenities include a drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. Guests arriving by car can park their vehicles in the garage or in the car park. Complimentary newspapers are available.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms and smoking rooms.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. There are many ways to relax or stay active at the hotel, including a spa and a sauna.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at Novum Hotel Continental Hamburg Amenities at Novum Hotel Continental Hamburg

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Garage

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      Hotel Safe

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      Lifts

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      Pets

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      Restaurant(s)

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      Room Service

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      TV Room

    • -

      Wifi

  • Hygiene

    • -

      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

    • -

      Special Diet

    • -

      Special Offers

  • Sport/Entertainment

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Beach

83 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

55

Very Good

187

Average

114

Poor

46

Terrible

29

Recent Reviews: 431

  • User:Anthony Y

    Trip type: Business

    Absolutely Disgraceful Ignorant Reception

    rating06 Dec 2025

    Arrived at reception with confirmed reservations. The two staff at reception were the most ignorant and uneducated reception staff anyone could imagine. After five minutes we were told that our reservations were cancelled at 6pm and sold for a higher rate. Stay away from this hotel at all costs and especially these two reception guys.

  • User:Vicki H

    Trip type: Couples

    Stay away at all costs

    rating16 Jul 2025

    The hotel is old but that’s ok. The receptionist has no personality and can hardly be bothered to interact with us and that too wasn’t ideal but hey..Had a nice dinner nearby and now tried to close the curtains to go to bed and they don’t! They are broken and don’t cover the huge window and they have been like that quite some time. Apparently the hotel is fully booked so we can’t be moved to another room. Totally unacceptable!Avoid like the plague!

  • User:leanne m

    Trip type: Couples

    Close to central station, small comfortable room

    rating15 Jun 2024

    Very convenient for the train station and exploring Hamburg in general. Nice buffet breakfast included with mostly cold options. Very limited space on each side of bed. Some of the reception staff were very friendly and helpful. Others were a bit less interested.

  • User:Jim S

    Trip type: Friends getaway

    Great location for the Volksfest

    rating23 Feb 2024

    Stayed in central Stuttgart for the annual Volksfest Canslatter. A very centrally situated hotel close to S Bahn transport to the show ground. A no frills but comfortable hotel. The reception staff and cleaning staff were very friendly and efficient.

  • User:1Ece

    Trip type: Family

    For a short stay

    rating27 May 2023

    Proper for a short stay in Hamburg. I stayed there for one night, it’s so close to the train station and you can walk though city easily. Hotel and the room was small and a bit old. Breakfast wasn’t very varied. There were limited options. Room was clean

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