NOVUM Hotel Continental Hamburg

Recent Reviews: 436

• User: guideOslo

  Trip type: Solo travel

  Well-worn hotel

  The best thing is the location due to the fact - 300 meters from Hauptbahnhof. You actually see the hotel leaving the Bahnhof on the other side of the road.I had a single bed room - 6th Floor - a hell to reach if both elevators are out of order. Now they have one elevator working. with a space for max 2 slim persons and not much luggage.The price is steep - approx 312 EUR for 2 nights with breakfa… Read moreThe best thing is the location due to the fact - 300 meters from Hauptbahnhof. You actually see the hotel leaving the Bahnhof on the other side of the road.I had a single bed room - 6th Floor - a hell to reach if both elevators are out of order. Now they have… Read more

• User: Anthony Y

  Trip type: Business

  Absolutely Disgraceful Ignorant Reception

  Arrived at reception with confirmed reservations. The two staff at reception were the most ignorant and uneducated reception staff anyone could imagine. After five minutes we were told that our reservations were cancelled at 6pm and sold for a higher rate. Stay away from this hotel at all costs and especially these two reception guys.Arrived at reception with confirmed reservations. The two staff at reception were the most ignorant and uneducated reception staff anyone could imagine. After five minutes we were told that our reservations were cancelled at 6pm and sold for a higher rate. Sta… Read more

• User: Vicki H

  Trip type: Couples

  Stay away at all costs

  The hotel is old but that’s ok. The receptionist has no personality and can hardly be bothered to interact with us and that too wasn’t ideal but hey..Had a nice dinner nearby and now tried to close the curtains to go to bed and they don’t! They are broken and don’t cover the huge window and they have been like that quite some time. Apparently the hotel is fully booked so we can’t be moved to anoth… Read moreThe hotel is old but that’s ok. The receptionist has no personality and can hardly be bothered to interact with us and that too wasn’t ideal but hey..Had a nice dinner nearby and now tried to close the curtains to go to bed and they don’t! They are broken and… Read more

• User: leanne m

  Trip type: Couples

  Close to central station, small comfortable room

  Very convenient for the train station and exploring Hamburg in general. Nice buffet breakfast included with mostly cold options. Very limited space on each side of bed. Some of the reception staff were very friendly and helpful. Others were a bit less interested.Very convenient for the train station and exploring Hamburg in general. Nice buffet breakfast included with mostly cold options. Very limited space on each side of bed. Some of the reception staff were very friendly and helpful. Others were a bit less interest… Read more

• User: Jim S

  Trip type: Friends getaway

  Great location for the Volksfest

  Stayed in central Stuttgart for the annual Volksfest Canslatter. A very centrally situated hotel close to S Bahn transport to the show ground. A no frills but comfortable hotel. The reception staff and cleaning staff were very friendly and efficient.Stayed in central Stuttgart for the annual Volksfest Canslatter. A very centrally situated hotel close to S Bahn transport to the show ground. A no frills but comfortable hotel. The reception staff and cleaning staff were very friendly and efficient.