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Novum Hotel Norddeutscher Hof

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Novum Hotel Norddeutscher Hof

locationHamburg, Hamburg

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About Novum Hotel Norddeutscher HofAbout Novum Hotel Norddeutscher Hof

Location

This hotel is located in the heart of Hamburg.

Facility

The hotel has a lift and features 35 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Services include room service. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Central heating ensures that rooms maintain comfortable temperatures. A balcony is among the standard amenities of some rooms. Rooms have a double bed, a queen-size bed or a sofa bed. A safe and a desk are also available. A telephone, a flatscreen television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The hotel has family rooms and non-smoking rooms.

Sport

A casino offers additional entertainment.

Meals

A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: VISA and MasterCard.

Amenities at Novum Hotel Norddeutscher Hof Amenities at Novum Hotel Norddeutscher Hof

  • Facilities

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      Casino

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      Conference Room

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      Hotel Safe

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      Lifts

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      Pets

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      Room Service

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

    • -

      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

21

Very Good

67

Average

63

Poor

25

Terrible

17

Recent Reviews: 193

  • User:mario a

    Trip type: Friends getaway

    Super close to the train station, ok hotel

    rating13 Mar 2024

    The hotel is in a really convenient location you can walk from the train station to the hotel, breakfast is good, rooms have an ok size for 1 person or a couple, shower was a little bit small but ok, don’t expect luxury as is a good option only to sleep, it’s clean and well maintained overall, staff is ok too

  • User:Kymmbat

    Trip type: Friends getaway

    No wi-fi

    rating21 Jun 2023

    The location is top notch and that all that matters on a big scale. But one thing is disappointing and inconvenient if you’re a foreign traveller, and do not have a local sim-card. The wi-fi is absolutely a failure. Our room was on the 4th floor and the only way to be connected was staying in the corridor. Even downstairs at the reception area the wi-fi was slow. I wouldn’t recommend this hotel and wouldn’t stay again.

  • User:sergioz956

    Trip type:

    A terrible experience. Do not stay in this hotel

    rating20 May 2023

    Without a doubt, it is the worst hotel we have stayed in in our lives.Worst of all was the rude and impolite treatment of the gentleman at the reception. He was rude, spoiled and did not give us a solution to the problem.We reserved a Triple Comfort room with a sofa bed included for three adults, and upon entering the small room it only had two beds. That was all!We asked to be moved to a room for three people and they told us that the hotel was full. Finally they brought a small bed that hardly fit in the small room and made it difficult for us to move inside it.Our son had to sleep in that uncomfortable and old mini-bed that was right next to the heater. They never solved our problem.But the rude and impolite treatment of the reception employee will be unforgettable.Never stay in this hotel.

  • User:Michael V

    Trip type: Family

    Great location and breakfast - no internet

    rating04 Apr 2023

    This hotel is located close to center (approx 1 km) in an area with tons of restaurants.It does not have parking but there are several parking houses close by.Room was ok but for some reason the Wi-Fi did not work in the room. Only if my teenager was sitting at the floor close to the door he could connect and then it was slow he said.Breakfast was included and was ok with bread rolls, cereal/youghurt and egg.Would stay again if Wi-Fi had worked

  • User:valdass477

    Trip type:

    Good location

    rating28 Dec 2022

    We had chosen this hotel because of perfect location and good ratio between price and quality. A bit worn out but otherwise rooms are clean and breakfast is absolutely sufficient. Location is very convenient - nearby central rail station and there are a lot of nice places to dine out nearby.

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