Renaissance Hamburg

Recent Reviews: 1110

• User: karenpF7541MB

  Trip type: Couples

  Great Location

  The location was excellent for the Christmas Markets. The atmosphere on check-in was not warm and friendly. It really put me off, I expect a pleasant welcome, this was not. On entering and leaving the hotel everyone barely acknowledged us. The room design was not to my taste and the door numbers resembled prison cells. The corridors were not too noisy but people are thoughtless and like to bang do… Read moreThe location was excellent for the Christmas Markets. The atmosphere on check-in was not warm and friendly. It really put me off, I expect a pleasant welcome, this was not. On entering and leaving the hotel everyone barely acknowledged us. The room design was… Read more

• User: SShandy

  Trip type: Family

  A great weekend!

  A wonderful couple of days at the Renaissance Hamburg Hotel—stylish, comfortable, and perfectly located. Our room was adequate for our needs and quiet, the beds incredibly comfortable, and the staff genuinely warm and attentive. Breakfast was excellent with plenty of fresh options, and the central location made it effortless to explore the local area on foot, including nearby neighbourhoods and ch… Read moreA wonderful couple of days at the Renaissance Hamburg Hotel—stylish, comfortable, and perfectly located. Our room was adequate for our needs and quiet, the beds incredibly comfortable, and the staff genuinely warm and attentive. Breakfast was excellent with pl… Read more

• User: d35-trips

  Trip type: Solo travel

  Good price, good stay

  The front desk was very helpful in finding me another room, as the first room I was in was quite noisy due to a strange buzzing sound in the bathroom.Breakfast was included which was nice, there is a small buffet section and an omelette station. I did notice a mouse run through the restaurant — hopefully it was just a one off. It otherwise looks very clean and well presented.The hotel is only a fe… Read moreThe front desk was very helpful in finding me another room, as the first room I was in was quite noisy due to a strange buzzing sound in the bathroom.Breakfast was included which was nice, there is a small buffet section and an omelette station. I did notice a… Read more

• User: marku321

  Trip type: Business

  Nice Room, Poor Environment, Over-priced Breakfast

  I stayed on the 5th floor. The bed is nice and the room is well furnished. The bathroom and everything else is good. What is not good is that the past three nights, the occupants in the adjacent rooms have been super noisy. The first night, there was a hall party it seemed and there was some massive person walking around in steel toed shoes it seemed. The second night was actually fairly quiet wit… Read moreI stayed on the 5th floor. The bed is nice and the room is well furnished. The bathroom and everything else is good. What is not good is that the past three nights, the occupants in the adjacent rooms have been super noisy. The first night, there was a hall pa… Read more

• User: IgorsUfa

  Trip type: Solo travel

  Disgusting service

  The only plus of this hotel is the location. The service is frankly bad, typically German, you could say. I should have stayed at the Marriott. To begin with, the receptionist in the "best" German traditions asked for my passport. The roo is nothing special. Cleaning is so-so, there is a thick layer of dust on the light bulbs (see the photo, since the light is on, it may seem that there is not muc… Read moreThe only plus of this hotel is the location. The service is frankly bad, typically German, you could say. I should have stayed at the Marriott. To begin with, the receptionist in the "best" German traditions asked for my passport. The roo is nothing special. C… Read more