Signature Hotel Astoria Hamburg

Recent Reviews: 110

• User:Marina R

  Trip type: Business

  Very dangerous area and dirty hotel

  23 May 2026

  Unfortunately , the worst experience I have ever had..that being a person doing a lot of trips during the year. The worst in all points of view. 1st one is the position:surrounded by drug addicts and prostitutes. Their own parking slot 5min away walking, needing to cross the streets among zombies and dangerous people with police everywhere. The rooms small and dirty. The service unfriendly but could be worst. I paid for 2 nights but needed to change the hotel.

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• User:Benji_Tuhak

  Trip type: Solo travel

  Not recommended

  07 May 2025

  Unsafe area, people urinating in the street outside, prostitutes roaming the streets. Room smelled vwry bad due to bathrooom smells. The reception man scammed me into paying an extra night, saying i would get a refund on the night i jad paid with expedia and he charged a cheaper rate. No refund to this day and hotels.com/expedia has not refunded any of my money and also no credit.

• User:OperaBeginner

  Trip type: Business

  The worst, most expensive hotel I’ve stayed in

  03 Sept 2023

  I stayed for two nights in May, costing £358, i.e. £179 a night.I wanted somewhere to stay very near to Hamburg railway station – this hotel in about 10 minutes walk away. I didn’t read any of the reviews on the booking site or on other travel sites – if I had, I would have been forewarned and would not have booked.The first intimations of the kind of area the hotel was in was when I walked from the railway station to the hotel. I passed a number of bars, all had champagne glasses and hearts on their windows: you couldn’t see in and they all looked dark and dingy. Then, I was accosted by two women – this was in mid-afternoon. The pavements also seemed to be covered by packs of cards. This was explained when I came across large groups of young men playing some kind of card game on the ground. Next to the card game, there was a very large residence with people hanging around the entrance: in London, I would have guessed it was a homeless centre.I finally got to the hotel and was asked to pay a local tax, which I did in cash but got no change. It wasn’t much but I decided not to argue.My room was small and didn’t have a bed, more of a couch. The ‘headboard’ end (there wasn’t one) was right next to the radiator control so I had to watch out that I didn’t brain myself every time I lay down.The breakfast was basic, everything out of a packet and fridge cold.All the streets around the hotel had lots of anti-social behaviour and groups of police who weren’t doing anything but seemed to be there to make sure that things didn’t get out of hand. Maybe, it was the nearness to the station that led to the overspill. Of course, you can see the homeless / beggars / mentally ill / substance misusers at most central London railway stations but not in the quantity that there were at Hamburg railway station. And the numbers of police – far, far more than you would see at any London station. Again, they weren’t moving people on but just standing there, keeping an eye on things.I don’t mind rough areas – I’m not an American constantly worried about ‘security’ – or a basic hotel but not at this price.This experience has taught me to do a little more research in future!

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• User:MiaLokS

  Trip type: Family

  Horrible! Do not book!

  18 Jul 2022

  We were welcomed by young people fixing at the front door accompanied by prostitutes and drug dealers. The room was poor and not clean. Old rug all over the hotel. Did not get Any sleep because of shouts and screams from the street. I felt very unsafe!

• User:Zuzana K

  Trip type:

  Very bad, choose another one if you can

  06 Nov 2020

  I agree with the worst reviews here, wouldn't include the location, locations near main train stations are unpleasant everywhere. but this hotel is dirty, staff try to be polite with being familiar and addressing you with the first name, what is actually extremely intrusive. I wouldn't recommend the hotel.