The Fontenay

62+ photos

The Fontenay

Name: The Fontenay
Address: Fontenay 10, Hamburg, germany
Telephone: 0204 505 9777
Rating: 4.5

hamburg, germany

About The Fontenay

location

This attractive hotel is centrally located beside the Aussenalster lake. Links to the public transport network can be found directly in front of the building.

facility

Guests have a choice of 281 rooms, including 12 single rooms, located in two 10-storey buildings with lifts. The reception desk is open round the clock. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. A business centre with fax machine and projector is available.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Other amenities available include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, cycling/mountain biking and golf are available. Water sports enthusiasts are offered canoeing. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and a solarium. An entertainment programme and live music are also options for entertainment.

meals

Various dining options are available, including a non-smoking restaurant, a café and a bar. At breakfast, guests serve themselves at the generous buffet. Various dishes can be ordered à la carte for lunch and dinner. The menu also offers diet meals and children's meals. The hotel also offers special catering options.

Amenities at The Fontenay

Facilities (15)

LobbyCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceBicycle HireElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorWifiEV Charging Station

Beauty and Spa (3)

MassageSpaSteam and Sauna

Building Information (1)

Garden (m²)

Common Area (4)

Game RoomLibraryReceptionSun Deck

Family and Kids (1)

Childcare service

General Services (6)

ConciergeDoctor on callLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hygiene (4)

Contactless check-in/-outProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (5)

Breakfast BuffetBreakfast ServedContinental BreakfastBarRestaurant

Object Information (1)

Fax

Room Facilities (9)

ShowerHairdryerMinibarFridgeTVClosetRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Sport/Entertainment (6)

Indoor PoolOutdoor Pool(s)Swimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Hamburg, Germany

Fontenay 10

What's nearby

Lake100m
Tourist Centre1km
Train Station1km
City Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

Hamburg, Germany

Fontenay 10

What's nearby

Lake100m
Tourist Centre1km
Train Station1km
City Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

515 reviews

Value
Rooms
Cleanliness
Service

Excellent374
Very Good59
Average44
Poor19
Terrible19

Recent Reviews: 515

User: Max F
Trip type: Couples
too expensive for mediocre quality and service.
hotel has a number of bad rooms. bad views. SPA area is filled with lots of locals with day passes and loud kids and babies. get ready to wait 15-20 min for your coffee at breakfast. too expensive for the quality of the rooms and service. TF Management, Marketing at The Fontenay Hamburg, responded to this review Thank you very much for your feedback. We are sorry that your stay did not meet y… hotel has a number of bad rooms. bad views. SPA area is filled with lots of locals with day passes and loud kids and babies. get ready to wait 15-20 min for your coffee at breakfast. too expensive for the quality of the rooms and service. TF Management, Mar…
User: dannyv762
Trip type: Couples
You gotta go to the Fontenay
My wife and I just stayed at the Fontenay for three nights. It's location is conveniently near the St. Nicholas Church, the Hamburg bunker, and shopping of every variety. The breakfast was amazing and the decor impeccable. If you happen to meet Anastasia, she is the sweetest and will greet you every time she sees you with a smile. TF Management, Marketing at The Fontenay Hamburg, responded to t… My wife and I just stayed at the Fontenay for three nights. It's location is conveniently near the St. Nicholas Church, the Hamburg bunker, and shopping of every variety. The breakfast was amazing and the decor impeccable. If you happen to meet Anastasia, she…
User: 828PeterC
Trip type: Family
Great stay
This was our first stay at The Fontenay during the high season. Hamburg is a wonderful city, and we’ve stayed at the hotel before and been very pleased.Service has previously been good, but more 4-star than 5-star, so we were a little nervous about visiting during a peak period. From the moment we arrived, we immediately noticed a difference: more staff than before, warm personal greetings, genuin… This was our first stay at The Fontenay during the high season. Hamburg is a wonderful city, and we’ve stayed at the hotel before and been very pleased.Service has previously been good, but more 4-star than 5-star, so we were a little nervous about visiting du…
User: luxuryvoyage
Trip type: Couples
Not ideal location for a city sightseeing trip
What we liked:Rooms: stylish, modern, and spacious. High-quality toiletries, coffee and tea available, free minibar including snacks.Breakfast: medium-sized buffet with a good selection, additional options available.Dinner: Osteria Due recommended. Upscale Italian restaurant, stylish interior, good food. Strangely, the online reservation platform always showed that it was fully booked. We inquired… What we liked:Rooms: stylish, modern, and spacious. High-quality toiletries, coffee and tea available, free minibar including snacks.Breakfast: medium-sized buffet with a good selection, additional options available.Dinner: Osteria Due recommended. Upscale Ita…
User: PatrikL245
Trip type: Friends getaway
Very disappointing
This hotel is often considered one of the very best in Germany, so I was looking forward to my stay here. However, after the stay, I must say they missed on my expectations by a huge margin. Firstly, we arrived by car at around 8.30 pm. We drove right in front of the doors, and looked around to see if there was any staff to assist with our luggage or tell where to park. We waited for around 5 minu… This hotel is often considered one of the very best in Germany, so I was looking forward to my stay here. However, after the stay, I must say they missed on my expectations by a huge margin. Firstly, we arrived by car at around 8.30 pm. We drove right in front…

What our customers say

Trustpilot

Deals newsletter

Deals and travel inspiration

Weekly in your inbox — handpicked package deals and price drops before they sell out.

Our Privacy Policy