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Novotel Hildesheim

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Novotel Hildesheim

locationGermany, Hannover

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About Novotel HildesheimAbout Novotel Hildesheim

Location

This hotel is located right in the heart of Hildesheim.

Facility

The hotel has a lift and features 120 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Daily newspapers are available for purchase. A business centre with fax machine and projector is available.

Rooms

Air conditioning, central heating and a fan ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a sofa bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi are provided as well. Bathrooms are equipped with a shower and include a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

Fine weather can be enjoyed on the terrace.

Meals

The dining area includes a restaurant and a bar. A generous breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Novotel Hildesheim Amenities at Novotel Hildesheim

  • Facilities

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      Bar(s)

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      Car Park

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      Conference Room

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      Disability-friendly

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Theatre

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Protective hygiene screens

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Special Diet

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      Special Offers

LocationLocation

Map preview

Around this property:

Centre

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

160

Very Good

196

Average

92

Poor

32

Terrible

19

Recent Reviews: 499

  • User:BoardingPass42837

    Trip type: Family

    5 Stars ⭐️⭐️⭐️⭐️⭐️

    rating10 May 2026

    Welcome to Novotel Accor Hildesheim!.🥳Highly Recommended!5 Stars ⭐️⭐️⭐️⭐️⭐️It looks and feels like arriving at a Health Retreat (Tranquil & serene) thanks to it's a beautiful historical architecture while providing a modern interior.Our eighth stay 28/04/26 to 27/05/26 in beautiful Hildesheim Germany. 🇩🇪 (My Hildesheim born mothers home city) 🥳The NOVOTEL Team, are very hard working, professional, knowledgeable & helpful to everyone!.💪🥊🥊Relax & unwind your day, with, NOVOTELS fantastic luxuary brand RITUALS pamper range! Handwash, shampoo & showergel! 😍Breakfast, is FANTASTIC value for anyone without a restrictive diet!, Super choice, fresh meats, cheeses, full cooked breakfast, cereals, fresh fruit, variety of fresh rolls, bread, jams, tea/coffee/hot chocolate /juices, salad, even lovely German wreath chocolate marblecake...(Marmorkuchen) 😋Although, Limited for vegan diets, We found 5 minute walk, across the road, super easy to buy breakfast alternatives from NETTO supermarket, who sell a good range of vegan alternatives.* Beer Garden ✔️* Mediterranean style restaurant ✔️* Eight meeting Rooms ✔️* WIFI (Outstanding) ✔️* Room Fridge ✔️* Minutes from Bus & Train station✔️* Supermarket/shopping centre minutes away ✔️NB No Safe ❌️ (Front desk will kindly accomodate valuables if necessary ✔️ No problem we are using 1 of our suitcases padlocked...😉🤘👍We would never stay anywhere else!.💯🤘❤️👌👏 Novotel Hildesheim, Other at Novotel Hildesheim, responded to this review Dear Guest,We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerPatrick Courteaux

  • User:JorgeG4888

    Trip type: Business

    Good location and gardens

    rating05 May 2026

    During first night birth elevators were broken, but staff offered to get luggage in the room. Room service replaced by on the door snacks and apple. Buffet breakfast was ok. Shower in the bathroom was tiny compared with rest of facilities. Novotel Hildesheim, Other at Novotel Hildesheim, responded to this review Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,General ManagerPatrick Courteaux

  • User:Britfr0g

    Trip type: Family

    A good and convenient hotel

    rating30 Jul 2025

    The hotel was very conveniently located, walking distance from the old town. We were given connecting rooms which were very comfortable and the “status welcome” was very good. The beds were very comfortable. We did not have breakfast so we cannot comment on its quality. The receptionist on arrival and the bar staff were very good but, unfortunately, the same cannot be said of the lady receptionist on our leaving who was extremely rude and unhelpful… Novotel Hildesheim, Other at Novotel Hildesheim, responded to this review Dear Britfr0g,We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,General ManagerPatrick Courteaux

  • User:Dreamer722539

    Trip type: Couples

    Not as expected.

    rating08 Jan 2025

    Not as expected. Clogged drain in the shower. Clogged drain in the sink. Waited too long for the dinner. Sausages and scrambled eggs, but no bacon for breakfast. The breads for the breakfast were hard as a brick and definitely not made that morning. The cleaning staff knocked on our door before nine in the morning and asked us if we were ready to leave, and if not, when we had planned to do so.Many things that were all unnecessary and disappointing. Novotel Hildesheim, Other at Novotel Hildesheim, responded to this review Dear Dreamer,Thank you for taking the time to tell us about your experience at the Novotel Hildesheim. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Patrick CourteauxGeneral Manager

  • User:Leo1907-13

    Trip type: Family

    Top Choice in Hildesheim

    rating02 Jan 2025

    I used to frequently stay in Accor hotels but have stopped some 2-3 years ago and are now staying almost only at Hilton and Mariott. For this hotel though, I make an exception. The historic building was built roughly 1000 years ago and leads to this hotel being special. Location is good as it’s walking distance to the train station and downtown Hildesheim. Parking is reasonably priced, breakfast has good quality and the family rooms are very spacious. Staff is friendly and helpful. Stayed now for the 4th time and would always book again when visiting Hildesheim.The rooms and furniture are a little dated were not spotless clean during our last stay. Furthermore, it was difficult to properly heat the room as it was very cold outside. But those comments don’t change the overall positive experiences I have made over the years. Novotel Hildesheim, Other at Novotel Hildesheim, responded to this review Dear Leo,We very much appreciate your comments regarding your stay at the Novotel Hildesheim. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Patrick CourteauxGeneral Manager

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