Well below standards expected, water pressure in the shower terrible and unusable. Rooms tired and in dire need of some money spending. WiFi so poor I couldn’t even get past the captive portal. Food was ok, bar was nice. Overall though you’d have to pay me to stay here gain
Hotel Manager, Owner at Wyndham Garden Kassel, responded to this review
Dear Ross,Thank you for taking the time to share your feedback with us.We appreciate your comments about our culinary offerings at the restaurant.However, we sincerely apologize that your stay did not fully meet your expectations. Our maintenance team has been notified about the water pressure concerns. Regarding connectivity, our front desk team remains available around the clock to assist guests with any technical requirements.Finally, we are pleased to learn you enjoyed the ambiance of our bar area, which features SKY Sports and serves guests daily until 1:00 AM on our outdoor terrace.We hope to welcome you back for a more satisfying experience.Best regards,Ihr Team vom Wyndham Garden Kassel
User:Abraham A
Trip type: Solo travel
Relaxed business trip
27 Sept 2024
Nearness to the highway is a huge asset to this hotel. The friendliness of staff, particularly at the reception was impeccable. The breakfast buffet was full of variety and tasty. Generally I'd recommend this hotel for stop over or a weekend trip.
Hotel- cmanager, Owner at Wyndham Garden Kassel, responded to this review
Dear Abraham, Thank you very much for this kind review of your recent stay.We are thrilled to hear that your stay with us was a pleasant one.We are delighted that you appreciated the strategic location of our hotel, with swift access to the motorway, enhancing the convenience for your travels. Our team is also pleased to know that the warmth and professionalism at our reception contributed positively to your visit. It is fantastic that the variety and flavor of our breakfast buffet met your expectations, providing a delightful start to your day. We take pride in catering to our guests’ needs the best way we can and are heartened that we could make your business trip or leisurely weekend stay a memorable one.We look forward to seeing you again soon.Best regards,Ihr Team vom Wyndham Garden Kassel
User:687jaed
Trip type: Family
Clean, convenient, friendly
12 Aug 2024
Chosen on location and value. Easy to find, very convenient location, spacious car park. Very pleasant reception welcome, spoke fluent English which was not necessarily expected but certainly very helpful. Clean room, comfortable bed, although it was very hot which made sleep a bit tricky (secretly wished for A/C). Had dinner in the restaurant, this was spectacular and delicious, albeit a tad expensive. Breakfast was lovely and perfectly sufficient. Overall, our little family thoroughly enjoyed our overnight stop at this hotel, thank you, the Haribos were delicious
Hotel- cmanager, Owner at Wyndham Garden Kassel, responded to this review
Dear Guest, Thank you for reviewing your recent experience.We are delighted that you found our hotel's location convenient and our car park spacious. It is always encouraging to hear such positive feedback about our reception staff, who take pride in offering a warm welcome to all our guests. However, we are sorry that some aspects of your stay did not meet your expectations. While we do not have air conditioning, we strive to ensure the comfort of our guests and acknowledge that the temperature can impact the quality of sleep. The price of our restaurant offerings reflects the quality and care we put into the culinary experience, yet we understand that value is subjective and we regret if it seemed excessive. Nonetheless, we are pleased that you enjoyed the cleanliness and comfort of your room, as well as the dining experience in our restaurant. The positive remarks about the breakfast and the little touch of Haribos are greatly appreciated. We are also glad that the ability to converse with our staff in English added to the convenience of your stay. Finally, we are proud that our hotel could serve as a pleasant stop for your family during your travels.We hope to welcome you back. All the best.Ihr Team vom Wyndham Garden Kassel
User:Kenneth M
Trip type: Family
Great for short-time stays
29 Jun 2024
We've booked an overnight stay (family of 5), for a trip further south. Hotel is located just off the A7. Decent quality hotel with service-minded, smiling and friendly staff. Restaurant was run-down, but the food was better than expected. Bar was great as well. Rooms were absolutely in good shape, but with 30 degrees outside we could've wished for an A/C. Supermarket, gas station and a few shops just 100 meters from the hotel. I wouldn't stay here for a whole vacation, but for an overnight stay or a business-trip, the Hotel is of great value.
Hotel- cmanager, Owner at Wyndham Garden Kassel, responded to this review
Dear Guest, Thank you for reviewing your recent experience.We are delighted that you found our hotel conveniently located just off the A7, and that our rooms met your expectations in terms of quality. It is also wonderful that the proximity to the supermarket, gas station, and shops added to the convenience of your stay.However, we regret that the absence of air conditioning impacted the comfort of your stay during the warm weather. Our hotel is designed to provide a pleasant environment year-round, and we understand that temperature control is a significant aspect of guest comfort.Nonetheless, we are pleased that our team's service-oriented and friendly demeanor contributed positively to your experience. The culinary offerings at our restaurant and the atmosphere of our bar also seem to have been highlights of your visit. Furthermore, the location of our property offers a great advantage for travelers like yourself, who are seeking a restful stopover while journeying through the area.We are hoping to welcome you back in the future. All the best.Ihr Team vom Wyndham Garden Kassel
User:Anosizato102
Trip type: Couples
Comfort and clean hotel
27 Mar 2024
A hotel is always judged by the comfort of its bed and its tranquility. During our visit in mid-March 2024, the room was sufficiently heated and clean up to the bathroom. the bed is very comfortable relaxing. You can connect to WiFi for free. The floors are served by two large elevators. The breakfast room is on the first floor and it is a self-service breakfast with several variations of sweet and savory food. The hotel has a club bar with a terrace overlooking the car park. The parking lot is large and costs €8 per night. I recommend this hotel for stays in Kassel.
Hotel- cmanager, Owner at Wyndham Garden Kassel, responded to this review
Dear Guest,Thank you for taking the time to share your review.We are elated to hear that you found the bed comfortable and the ambiance tranquil, providing you with a restful stay. Your remarks regarding the room temperature and cleanliness are much appreciated, as our team strives to maintain an impeccable standard of service. It is wonderful to know that our complimentary WiFi and the efficiency of our elevators contributed positively to your experience. Moreover, we are glad that the breakfast selection met your expectations and started your day off right. The club bar's terrace is indeed a lovely spot we are proud of, and we're pleased it added to the enjoyment of your stay. Regarding the parking, we aim to provide convenience at a competitive rate, and we trust it served your needs well during your visit.All of the team do hope that we have the pleasure of seeing you again in the future. Kind regards,Ihr Team vom Wyndham Garden Kassel
Kassel, Kassel-Gottingen
About Wyndham Garden Kassel
User Rating & Reviews
02 Jul 2025
27 Sept 2024
12 Aug 2024
0204 505 9777