Room was adequate size clean with hairdryer iron and iron board. The manager was new and coped well. There was porterage and our drivers helped. Alcohol could be bought at mealtimes. Food was of good quality and plentiful.
Hotel Manager, Owner at TRYP by Wyndham Luebeck Aquamarin, responded to this review
Dear Guest, Thank you for this great review.We are delighted by your comprehensive feedback about your stay at our establishment. The spacious accommodations, complete with modern conveniences such as a hairdryer and pressing equipment, exemplify our commitment to guest comfort.Our culinary team takes great pride in delivering exceptional dining experiences, and we are pleased that you enjoyed the abundant and high-quality cuisine. The attentive service provided by our management team and personnel reflects our dedication to ensuring memorable stays for all our guests.We would be honored to welcome you back for another delightful stay.Best regards,Sven-Olaf Weber, Cluster General Manager
User:Z5937HVgabrieleb
Trip type: Solo travel
Housekeeper
19 Sept 2022
Very good housekeeper kumar . Very friendly and Clean well. The Hotel is good and the breakfast is very good with nice stuff Madame Angel. Thanks a lot. Pool area too small. Metro is near. Restaurant also
User:Aperfektday
Trip type: Solo travel
Not in the center
01 Dec 2019
Oh My good, stay away, here they start check in at 15.00, not one minute before, and People is stranding in a long line. Check in takes 1Hours 15 min, No Bar No nothing, on Sunday you feel like living on the country, far away from city. Rooms Nice and clean, but its more a Bed and Breakfast with No service. Feels like the staff hate there job, and they dont know what it means to have Guest. Never again
TRYPLuebeck, General Manager at TRYP by Wyndham Luebeck Aquamarin, responded to this review
Dear Aperfektday,thanks for staying with us and taking your time to review on it.Usually Check-In time is 15:00, if we have rooms available earlier, these rooms are reserved for our Wyndham Rewards Member - our free bonusprogram, just become a member next time. :)Our restaurant with bar open at 18:00 dayli, in the afternoon we just have drinks and snacks at the front desk.All the best for you and hopefully you'll give us another chance.Yours,Kathleen WilleResident Manager
User:akl0051
Trip type: Couples
Not good
28 Nov 2019
My husband and I got disappointed because we were looking forward for our stay in there, to have a relaxing stay but unfortunately we didn't. We didn't sleep well.The bed was uncomfortable, the pillow is not good.The bathroom has dirty tiles and the sink has a huge crack, that's why I felt like the bathroom was not clean at all.The walls are so thin that you can hear the people talking and walking in the hallway and in the morning, you can also hear the cleaning staffs doing the vacuum in the other room.The wifi connection was not good as well.
TRYPLuebeck, General Manager at TRYP by Wyndham Luebeck Aquamarin, responded to this review
Dear VodkaSkywalker,thanks for staying with us and taking your time to review on it.I'm very sorry, that your stay wasn't a good experience. Our reception is available 24hours/day, for rooms move or new pillows. ;)Hope to welcome you back again.Yours,Kathleen WilleResident Manager
User:641kew
Trip type:
wanna do it again
08 Aug 2019
nice facilities, large rooms with good bathrooms, nice and clean times friendly and helpful staff, good selection in breakfast, typical German breakfast. however, air conditioning is lacking, so even with the fan it was a bit hot.
AquamarinHL, General Manager at TRYP by Wyndham Luebeck Aquamarin, responded to this review
Dear 641kew,thanks for staying with us and taking your time to review in it.Nice to hear, that you enjoyed your stay and we are looking forward to welcome you back soon.Yours,Kathleen WilleResident Manager