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Mercure Hotel Mainz City Center

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Mercure Hotel Mainz City Center

locationGermany, Mainz

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About Mercure Hotel Mainz City CenterAbout Mercure Hotel Mainz City Center

Location

This hotel welcomes guests in Mainz.

Facility

The hotel has a lift and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a babysitting service, a childcare service, medical assistance, room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. A fax machine is available for guests' business needs.

Rooms

Rooms are equipped with central heating. All rooms are carpeted and include a queen-sized bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

Guests can enjoy a selection of sport and entertainment options. Leisure activities and facilities at the hotel include cycling/mountain biking, aerobics and a sauna or, for a fee, a gym.

Meals

Dining facilities include a café and a bar. A continental breakfast buffet and lunch are served every day.

Amenities at Mercure Hotel Mainz City Center Amenities at Mercure Hotel Mainz City Center

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

    • -

      Aerobics

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      Cycling/Mountain Biking

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Centre

500 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

9

Very Good

15

Average

2

Poor

2

Terrible

0

Recent Reviews: 28

  • User:Craig S

    Trip type: Couples

    Second stay at this hotel. Happy to return

    rating06 Jun 2026

    Solid 4 star. Easy walk to train station, just far enough to get away from the noise. Also easy walks to river, shopping, cathedral. Multiple supermarkets within 5 minutes. Room clean. Bathroom has nice solid door. A/C and windows open if desired. In room water kettle w/ coffee, tea. Very good breakfast. Easy check in and out. Elevator.

  • User:MichaelBecker2003

    Trip type: Family

    Good stay

    rating20 Jul 2025

    Great location. Simple but nice hotel with renovated rooms - walk-in shower. Walking distance to a supermarket with bakery. The old town is about a 15-minute walk, and the lovely river Rhein is less than 10 minutes on foot. Nice little in-house bar, unfortunately closed Wednesday and Thursday night, not supposed to be, according to the management. Jürgen Axel, General Manager at Mercure Hotel Mainz City Center, responded to this review Dear Mike,Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed our convenient location and the renovations in our rooms. We sincerely apologize for any inconvenience caused by the bar's closure on Wednesday and Thursday nights, which was not intended. Your comments are invaluable as we strive to provide a pleasant experience for all our guests.Herzliche Grüße aus MainzMercure Hotel Mainz City CenterJürgen Axel, Hoteldirektor

  • User:Craig S

    Trip type: Couples

    Good location

    rating06 Jul 2025

    Short walk from Banhof, but far enough from the noise. 15 minute walk to river, 20 to Dom. Room was as advertised. Soundproof windows. A/C worked fine during daylight, but seemed to stop in the night. Breakfast good and typical for hotel in this price range.This is the third hotel we‘ve used in Mainz. We used to stay in Novotel (recently sold). This is a step down from that, but a big step up from another hotel closer to Banhof. Jürgen Axel, General Manager at Mercure Hotel Mainz City Center, responded to this review Dear Craig,Thank you for your kind review. We are delighted to hear that you appreciated our convenient location and the quality of your room, including the soundproof windows. It’s wonderful to know you found our breakfast satisfactory.We apologize for the inconvenience you experienced with the air conditioning during the night; your feedback is valuable as we strive to enhance our guests' experiences.We hope to welcome you back to Mercure Hotel Mainz City Center in the future.Best regards,Mercure Hotel Mainz City CenterJürgen Axel, General Manager

  • User:shaun1967

    Trip type: Couples

    Clean and convenient for the train station

    rating25 May 2025

    We were travelling light with rucksacks on this trip so this hotel‘s location close to the train station was a big factor in our choice. It’s a 5 minute walk. Some railway stations can be in seedy areas, but Mainz is ok. It’s a 15 minute walk to the Altstadt. Our 5th floor room was clean, quiet and comfortable. Everything worked. Room had AC, but we didn’t need it as we were able to open the window. The room had a safe, a small kettle and a small supply of tea bags and coffee sachets. There is no view to speak of in any direction. We did not eat in the hotel so can’t comment on that. Check in/out was very quick and easy. The TV has no English language options.

  • User:039DaveW7195

    Trip type: Couples

    Location perfect

    rating09 Apr 2025

    Very good location and friendly staff. There is no on site parking however there is parking for a fee close by. Easy walk to shopping, bars and restaurants and the river precinct. Try and be there on the weekend when the market is on it was fantastic. Jürgen Axel, General Manager at Mercure Hotel Mainz City Center, responded to this review Dear David,Thank you for your positive feedback regarding our location and friendly staff. We appreciate your understanding regarding the parking situation and are pleased you enjoyed the local amenities and weekend market.Best regards,Mercure Hotel Mainz City CenterJürgen Axel, General Manager

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