Outstanding price/quality ratio: nice big room / very good dinner / excellent - broad choose of breakfast . Spa is very nice with a beautiful outdoor pool . Staff is very friendly
User:Jahel M
Trip type:
Not again
14 Aug 2025
Breakfast till 12, went down at 10 and everything was nearly finished and not replaced.Room was not properly cleaned upon arrival, nor during our stay. Sent a request for it to be cleaned everyday (as hotel policy is that it is cleaned every two days if not requested daily) which was approved. Still arrived back to the hotel with the room not cleaned. We at least needed fresh towels and the bins emptied from dirty nappies (was travelling with a baby and toddler). Called reception to ask for this and he said this cannot be done. After asking him multiple times for this, he said he can send someone. We only got two fresh towels (we were a family of four), bins emptied. No vacuuming of the room or beds made. Called reception for another two towels, no one showed up with them waited for an hour. Went myself to reception to pick them up after calling them and they do not pick up, and the lady was very rude telling me that I should have waited a couple of minutes. Spent two days without body wash, calling reception and no one picks up. Room full of dust. For extremely dirty. Bed sheets stained. Used two glasses on the first day and they were neither washed nor replaced for the four days we were there for.Had to use phone torch to go to the bathroom when kids were sleeping, as the bathroom had a useless small window into the room which would light the room up if using bathroom lights.Wifi not accessible from all areas of hotel.Staff was extremely rude, especially reception staff, particularly one lady with shoulder length blonde hair. When checked in she didn't even give us any hotel info. Asked for the pool, was extremely rude with her tone of voice. Would surely not be using this hotel again.
User:מיקי א
Trip type: Couples
don,t think to spend a nigth in this hotel
30 Jul 2025
the ladies in the front desk have to learn how to receive the customeers, they were rude & did give information about the hotel like: opening hours of the restaurant & the spa. we complained that the water in the shower don't run out. 3 days they did not fixe it. they do cleaning once in 2 days' the room was not clean - we put the sign of clening, they did not clean. one of soap bootle was empty- they did not replace a new one.......
User:515rajuh
Trip type: Couples
A worsening condition year after year.
25 Nov 2024
The Park Hotel Maximiliana as the hotel was once called has all the elements of grandeur and elegance. But in the years since the management has changed, the hotel continues to lose its high standards in every part of the hotel from hygiene, to maintenance, from front office to food and beverage. If not for the location in Ottobeuron and our memories of the good times at this hotel, we probably wouldn't return.The most discerning part of the change is that Housekeeping is outsourced. That alone may be alright, but it is outsourced with no supervision by the Hotel. This means that the outsourced company, which clearly has once again changed as the faces are all new, means that there is a freewheeling approach to hygiene. We witnessed it ourselves during our recent visit. Rushed cleaning, corners avoided, used towels used to wipe the sink and glasses, used towels used to wipe the bathroom just spreading more germs, superficial touches, and the room is ready for the next guest. We walked into a room which was supposed to be ready but was not, which means communication with front office has also lapsed. Cleaning and maintenance in the corridor as our photos show, also non existent.The front office staff have all changed too. No continuity. Morning shift was polite, afternoon shift less so. Some staff even just temporary or casual with little training or experience. Dare not ask anything out of the usual basic questions. No, that extra level of service doesn't exist here.Restaurant Breakfast is alright. But the hotel no longer has an atmosphere for dining in the evening. The new approach is bright lights and a limited menu, and one really doesn't feel any heart or passion any more. But the grandeur of the dining space remains as if a beautiful room is left without any soul.Sometimes I wonder if the Park Hotel had been managed by a luxury hotel management company, the heights that this hotel could have reached. After all, Ottobeuron is a charming town, located between Memmingen and Kempten, and with well maintained facilities and wellness offerings, this could easily have been the destination hotel in this region. But no. I suppose with all the Multivac corporate customers there for business, a generally clean room and breakfast may all that is essential at this once-upon-a-time Grand Hotel.
User:knaero
Trip type: Family
Everything was perfect
19 Oct 2024
Fantastic hotel. Service, restaurant, pool, spa, location, room all where outstanding. We will come back and will recommend this hotel to all travelling in the area of Memmingen, Bregenz and Lichtenstein. Thank you for a great stay. All the best/
Wiggensbach, Memmingen
About Parkhotel Maximilian
User Rating & Reviews
31 Jan 2026
14 Aug 2025
30 Jul 2025
0204 505 9777