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Hotel Excelsior

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Hotel Excelsior

locationMunich, Munich

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About Hotel ExcelsiorAbout Hotel Excelsior

Location

This country house-style hotel is located directly on a lively pedestrianised zone between Stachus and the main train station. Various shops and tourist attractions are easily reached on foot.

Facility

The hotel has 9 junior suites, 40 single rooms and 69 double rooms, which are located on 6 storeys and are reachable by 2 lifts. The reception desk is open round the clock. Amenities available at the hotel include a cloakroom, a baggage storage service and a safe. Wireless internet access (for a fee) is provided in public areas. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. Additional amenities include a newspaper stand and a playroom. Guests arriving by car can park their vehicles in the garage (for a fee) or in the car park. Further services and facilities include a babysitting service, a childcare service, a car hire service, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

Rooms

Central heating ensures that rooms maintain just the right temperature. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a mini fridge. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The hot tub in the pool area promises pure relaxation. Guests can choose from a range of leisure activities, including a gym, a spa, a sauna and hydrotherapy treatments.

Meals

The dining area includes a non-smoking restaurant and a bar. Bed and breakfast can be booked. A generous breakfast buffet, a lunch à la carte and dinner offer plenty of delicious variety. Gluten-free meals and vegetarian dishes can be prepared on request.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Hotel Excelsior Amenities at Hotel Excelsior

  • Facilities

    • -

      24-hour reception

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      Air conditioning

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      Bar(s)

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      Car Park

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      Cloakroom

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      Conference Room

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Newspaper kiosk

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      Pets

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      Restaurant(s)

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      Restaurant(s) with non-smoking area

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      Room Service

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Packaged meals

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      Protective equipment for employees

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      Protective hygiene screens

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      Protective masks for guests

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

  • Sport/Entertainment

    • -

      Gym

    • -

      Sauna

LocationLocation

Map preview

Around this property:

Public Transport

100 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

404

Very Good

330

Average

95

Poor

48

Terrible

27

Recent Reviews: 904

  • User:dollarbay

    Trip type: Solo travel

    Nice Hotel-Horrible Wifi

    rating05 May 2026

    I had a single on the 3rd floor. The room had plenty of storage and a mini-fridge with all items being 2 euros. There was no safe or coffee machine. The windows open a bit to let air in. The shower had good pressure. One watch out is the shower was in a bathtub. The step in/out was pretty high. The room was very clean and no noise issues. I did not purchase breakfast. The front desk personnel were friendly. The reason I took away a star is the wifi. It was terrible. I couldn't even access Trip Advisor. Texting required lots of patience. Pictures went through-eventually-sometimes. Excelsior Hotel München, Inhaber at Excelsior By Geisel, responded to this review Thank you very much for your detailed feedback and for sharing your experience with us.We are delighted to hear that you appreciated the cleanliness of your room, the friendly service from our front desk team, and the comfort and quiet atmosphere during your stay.At the same time, we sincerely regret the inconvenience you experienced with the WiFi connection. Please allow us to mention that our WiFi is normally very reliable, and we are sorry that this was not the case during your visit. We truly appreciate your comments, as they help us to continuously improve our services.We would be very pleased to welcome you again on your next visit to Munich.Best regardsYour Team at Hotel Excelsior Munich

  • User:FreddyWellington

    Trip type: Couples

    Not recommended

    rating16 Apr 2026

    Our expensive room’s view was a dark wall. On arriving we picked up the guest information card to find that many large biscuit crumbs from previous occupiers fell out. Although the room was apparently serviced daily, basic items like shampoo were never replaced. After a period of making do, we had to request shampoo and reception grudgingly provided one shampoo for us to share. The area did not feel safe. Excelsior Hotel München, Inhaber at Excelsior By Geisel, responded to this review We are very sorry to hear that your room – particularly the view – did not meet your expectations. We also deeply regret the cleanliness issue you encountered upon arrival, as this does not reflect our standards in any way.Likewise, the missing amenities and the way your request was handled do not meet our expectations of service and attentiveness. Please accept our apologies for the inconvenience caused.We also regret that you did not feel safe in the surrounding area. At the same time, we would like to mention that Germany, and our city in particular, are considered among the safest countries and cities worldwide.Thank you again for your valuable feedback, which helps us to continuously improve.

  • User:Tim L

    Trip type: Family

    Cash over customer service

    rating08 Apr 2026

    I was pleasantly surprised. This is a nice hotel in a great location, with decent sized rooms.However, even though the website offers perks for direct bookings, our group of 12 was put in rooms that do not have coffee makers or microwaves and in the loudest rooms that are not equipped with sound proof windows. Therefore we listened to sirens and the trams that pass by every 10-20 minutes. They offer coffee for €3.50 and breakfast for another €29. pp. For us that equates to over $100. per couple. Overall it was nice but I wouldn’t return. Excelsior Hotel München, Inhaber at Excelsior By Geisel, responded to this review Thank you for your feedback and your honest comments.We are very pleased that you liked our hotel and its location, even though we were unfortunately not able to fully meet your expectations in all aspects.We would like to point out that microwaves are generally not common in hotel rooms in Germany and are therefore not part of our standard amenities. Coffee machines are available in selected higher room categories in our hotel.Thank you again for your valuable feedback, and we regret that your stay did not meet your expectations in every respect.

  • User:Harry E

    Trip type: Business

    A Charming Stay in the Heart of Munich

    rating23 Jan 2026

    I spent four nights here. This hotel is perfect for both city sightseeing and business stays. It’s located in a quiet pedestrian street right near Munich’s main station, on a walking distance of Karlsplatz (Stachus) and the city centre. U- and S-bahn access right outside makes it super convenient to get around. My room was comfortable, clean, and well-appointed. The beds were especially cosy and ensured a great night’s sleep. The staff are friendly and welcoming. Breakfast was delicious with a good buffet spread. Excelsior by Geisel, Gästeservice/Empfang at Excelsior By Geisel, responded to this review Dear 131harrye,We are delighted that you felt completely at ease during your multi-day stay with us and found our hotel to be an ideal base for exploring the city and attending business meetings.Our central location, just a few meters from the main train station and with direct access to the subway and commuter rail, is an advantage that many of our guests greatly appreciate. It's wonderful to read that you also found this particularly convenient.We gladly accept your praise for the comfortable beds, the cleanliness, and the amenities of your room and will pass it on to our team. Your satisfaction with our breakfast buffet and our attentive service are especially important to us, so we are all the more pleased with your positive feedback.Thank you very much for taking the time to describe your impressions in such detail, and we hope to welcome you back again on your next visit to Munich.Best regards from MunichYour Team at Hotel Excelsior by Geisel

  • User:Bob R

    Trip type: Couples

    One I would recommend

    rating17 Jan 2026

    Located by the main railway terminus and therefore very easy to move around the city. We found the hotel to be extraordinarily clean, well furnished with stunningly friendly reception staff. Rooms were vey comfortable and bathrooms of a high quality. A great stay Excelsior by Geisel, Gästeservice/Empfang at Excelsior By Geisel, responded to this review Dear Bob R,Thank you very much for your kind and detailed feedback regarding your stay at our hotel.We are delighted to read that you found our hotel's central location, right next to the main train station, particularly convenient, allowing you to easily explore Munich.We also greatly appreciate your kind words about the cleanliness, furnishings, and comfort of the rooms, as well as the quality of the bathrooms. We are especially pleased to pass on your praise to our reception team, whose friendliness you remember so fondly, this means a great deal to us and reinforces our daily commitment.We are very happy that we were able to provide you with a thoroughly enjoyable stay and hope to welcome you back to the heart of Munich again soon.Best regards from MunichYour Team at Hotel Excelsior by Geisel

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